Hawk Ford of St. Charles

Inexperienced salesman. I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs to make this right! Lo balled my trade. I ended up selling myself for $5000 more than the lo ball figure

Very clean and orderly Service dept. sales floor is impressive also. Staff was very helpful.

Kevin’s service was a 10/10. Really enjoyed working with him he was efficient and got me in and out!

Did great work but left the truck bed dirty Everything else was fine . Mike v

I was very pleased with there service they went all out to make a deal

Great communication from start to finish. Repair was completed in a timely manner. Thank You!

Service was even faster than I expected. I had some marks on my car and after they washed it, miraculously the spots were gone.

Knowledgeable nice people. Quick and pleasant service. Really like the email and text approval process.

Very personable. Very knowledgeable. Best car buying experience I have ever had. Went above and beyond expatations. Would definitely come back for another vehicle. Would recommend to everyone.

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.