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Hawk Ford of St. Charles

(2,947 reviews)
Visit Hawk Ford of St. Charles
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (630) 454-8033 (630) 454-8033
Used (630) 621-9288 (630) 621-9288
Service (630) 225-7025 (630) 225-7025

Inventory

See all 345 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2018.
Here at Hawk Ford of St. Charles we always strive to ensure that you enjoy the best car-shopping and dealership experience of your life. We make that possible by offering a vast collection of cars straightforward financing options and expert car care services. That's why it only makes sense to turn to us for everything related to Ford near St. Charles West Chicago Elgin Bartlett IL and Geneva IL.

We welcome you to visit our nearby location to browse our enticing selection of new Ford models. If a car catches your eye we'll be happy to arrange for a test drive in a new Ford Escape Explorer Focus F-150 or Edge.
Our goal is to make the process of buying and maintaining your car as smooth and efficient as possible.

Service center

Phone number (630) 225-7025

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,947 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk Ford of St. Charles from DealerRater.

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The service tech arrived on time for my at home recall

The service tech arrived on time for my at home recall appointment. He was also very informative and timely.

The service tech arrived on time for my at home recall

The service tech arrived on time for my at home recall appointment. He was also very informative and timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience here and the Hwak family.

Great experience here and the Hwak family. Paul provided perfect service from the time we walked the lot to the time he walked us out to our new truck. Erin was great conversation and made everything easy and quick. Everyone was pleasant and i highly recommend going here!

Great experience here and the Hwak family.

Great experience here and the Hwak family. Paul provided perfect service from the time we walked the lot to the time he walked us out to our new truck. Erin was great conversation and made everything easy and quick. Everyone was pleasant and i highly recommend going here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer took me when my appointment time was scheduled.

Dealer took me when my appointment time was scheduled. Also nice and clean. First time there for service was impressed.

Dealer took me when my appointment time was scheduled.

Dealer took me when my appointment time was scheduled. Also nice and clean. First time there for service was impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service.

Great service. We appreciated the communication and video explanation detailing the problem. Will come back.

Great service.

Great service. We appreciated the communication and video explanation detailing the problem. Will come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Pleasant buying experience.

Pleasant buying experience. From the initial contact with Chris, his follow-up and throughout the test drive, Chris was very informative and above all courteous. Easy to do business with and would recommend him to anyone looking for a new car or truck.

Pleasant buying experience.

Pleasant buying experience. From the initial contact with Chris, his follow-up and throughout the test drive, Chris was very informative and above all courteous. Easy to do business with and would recommend him to anyone looking for a new car or truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Kirk was very professional and helpful.

Kirk was very professional and helpful. We are repeat customers at this dealership. Everyone is easy to work with.

Kirk was very professional and helpful.

Kirk was very professional and helpful. We are repeat customers at this dealership. Everyone is easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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i can't remeber the name of the service technician who

i can't remeber the name of the service technician who worked on my car but he was great

i can't remeber the name of the service technician who

i can't remeber the name of the service technician who worked on my car but he was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service.

Great customer service. The maintenance was done in a timely manner. Staff the very professional and friendly

Great customer service.

Great customer service. The maintenance was done in a timely manner. Staff the very professional and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We have developed a very trusting relationship with

We have developed a very trusting relationship with Joshua Grant. He is very honest with giving us pros and cons on what service is needed. We come here to work with Josh, even though your Carol Stream shop is much closer. He is very Friendly, Honest, and Knowledgeable of his industry. Kristy Swanson, service writer, provided good communication on service status.

We have developed a very trusting relationship with

We have developed a very trusting relationship with Joshua Grant. He is very honest with giving us pros and cons on what service is needed. We come here to work with Josh, even though your Carol Stream shop is much closer. He is very Friendly, Honest, and Knowledgeable of his industry. Kristy Swanson, service writer, provided good communication on service status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I am very satisfied with the communication and service;

I am very satisfied with the communication and service; also, your pickup and return is very much appreciated.

I am very satisfied with the communication and service;

I am very satisfied with the communication and service; also, your pickup and return is very much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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