[{"id":459309,"personPtyId":34522604,"firstName":"Rafael","lastName":"Rosario","titleText":"Audi Brand Specialist","emailTxt":"rrosario@audihawthorne.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/8dfb74884553.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1506816000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":561350,"personPtyId":54361335,"firstName":"Kurt","lastName":"Hughes","titleText":"Business Manager","emailTxt":"khughes@audihawthorne.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1285891200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":459306,"personPtyId":34516252,"firstName":"Aniello","lastName":"DeVita","titleText":"Audi Brand Specialist","emailTxt":"adevita@audihawthorne.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/bfff8ce0fc8d.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570137,"firstName":"Luis","lastName":"Gutierrez","titleText":"Audi Brand Specialist","shortBioText":"My passion is to get you into the best vehicle that fits your needs for a price that doesn't break your budget.","emailTxt":"lgutierrez@audihawthorne.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/37ef3e846687.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":561358,"personPtyId":54361398,"firstName":"Sebastian","lastName":"Montenegro","titleText":"Audi Brand Specialist","emailTxt":"smontenegro@audihawthorne.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/eaa3866cc0e1.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":615093,"firstName":"Miguel","lastName":"De Los Santos","titleText":"Audi Brand Specialist","shortBioText":"Go Yankees ! I am a Massachusetts native ,I've been residing in the Bronx for the past 3 years and I consider myself a New Yorker. Growing up as an Audi enthusiast it all started with the 2001 B5 Audi S4 for me, and still this day a childhood favorite of my own. I am proud to represent Audi Hawthorne, I absolutely recommend you and your family come visit our beautiful brand new facility for a true Audi brand experience. Having entered the automotive industry in 2015 , I bring over 4 years of experience and my goal is to provide an exceptional experience tailored to your personal needs. Please contact me if you have any questions , concerns or you would like to set up an appointment to visit our store for a better experience.","emailTxt":"mdelo@audihawthorne.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1569888000","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459307,"personPtyId":34873417,"firstName":"Lindsay","lastName":"Wolff","titleText":"Audi Brand Specialist","shortBioText":"Growing up in both New Jersey and Connecticut, I am quite familiar with the tri-state and what it has to offer. Having recently moved to Westchester, I bring with me two years Audi brand experience. Using my technical background, I am knowledgeable, and proud of the product we offer. The level of service my team and myself will provide here at Audi Hawthorne is second to none. I believe Audi Hawthorne represents Audi in the best way possible but the products speak for themselves! Come down and check out our gorgeous new state-of-the-art facility and I will be able to answer any questions you have.","emailTxt":"lwolff@audihawthorne.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/a764e269aba3.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482454,"personPtyId":37678172,"firstName":"Jason","lastName":"Spencer","titleText":"Audi Brand Specialist","shortBioText":"I have been in the automotive industry for six years and I have developed very strong relationships with my customers over the years. I have always found being honest and forthcoming is the best way to be in the automotive industry. I will always go the extra mile to assure 100 % customer satisfaction!","emailTxt":"jspencer@audihawthorne.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/7669ed38924d.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1328054400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":459308,"personPtyId":34516254,"firstName":"Marty","lastName":"Cerrone","titleText":"Audi Brand Specialist","shortBioText":"Marty as been in the automobile industry for over 20 years and love's it. With Toyota, Lexus and Mercedes experience, Marty has over 11 years working with his favorite brand Audi. Marty had the first Audi TT Quattro in the US. and still he has many Audi's in the family.","emailTxt":"mcerrone@audihawthorne.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/8e83d3f2bc9b.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"607392000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":458253,"personPtyId":34516120,"firstName":"Nick","lastName":"Belli","titleText":"General Manager","shortBioText":"Nick Belli is General Manager at Audi Hawthorne and has been in the auto industry for over 10 years. He has worked in multiple positions throughout the years gaining experience in every department with his main focus on the customer experience. He is excited for the opportunity to lead Audi Hawthorne and is confident that we will exceed all expectations. Please contact Nick Belli if you have any questions, comments or concerns.","emailTxt":"nbelli@audihawthorne.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/d84957d9a4aa.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":568466,"firstName":"Percy","lastName":"Montes","titleText":"General Sales Manager","emailTxt":"pmontes@audihawthorne.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"1228089600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":492605,"personPtyId":38823887,"firstName":"Joanna","lastName":"Bell","titleText":"Service Manager","emailTxt":"jbell@audihawthorne.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/810f9dd56b3f.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1041379200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":561366,"firstName":"Timothy","lastName":"Pillon","titleText":"Assistant Service Manager","emailTxt":"tpillon@audihawthorne.com","combinedEmpAvgRatingNbr":3.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/c7e2f6176978.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"252460800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":613470,"firstName":"Yasmin","lastName":"Pazos","titleText":"Sales Consultant","emailTxt":"ypazos@audihawthorne.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/e52274220dba.jpg","drDealerId":114400,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":617246,"firstName":"Jesse","lastName":"Utarid","titleText":"Audi Delivery Specialist","emailTxt":"jutarid@audihawthorne.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":458263,"personPtyId":34521698,"firstName":"Chrisopher","lastName":"Walker","titleText":"Parts Manager","shortBioText":"Chris Walker is Parts Manager at Audi Hawthorne. Chris has worked for Audi for a number of years and loves the brand. Chris is energetic and excited about this opportunity and would love to hear from you. Contact Chris at 914-465-1961 or at cwalker@audihawthorne.com.","emailTxt":"cwalker@audihawthorne.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/3e78b4c19081.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1193875200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":549936,"personPtyId":50935526,"firstName":"Susanne","lastName":"Impellizzeri","titleText":"Audi brand specialist","emailTxt":"simpellizzeri@audihawthorne.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/3c803bbb1a6f.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":492601,"personPtyId":38970925,"firstName":"Jonathan","lastName":"Tufo","titleText":"Parts Counter","emailTxt":"jtufo@audihawthorne.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/2c853bad8d7b.jpg","drDealerId":114400,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":615096,"firstName":"Ali","lastName":"Nijem","titleText":"Audi Brand Specialist","emailTxt":"anijem@audihawthorne.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1569888000","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":615072,"firstName":"jonathan","lastName":"zippo","titleText":"Audi Exchange Specialist","emailTxt":"jzippo@audihawthorne.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/cef076487390.jpg","drDealerId":114400,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613471,"firstName":"Chris","lastName":"Mullery","titleText":"Pre-Owned Manager","emailTxt":"cmullery@audihawthorne.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114400,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":617655,"firstName":"Marty","lastName":"Vallaro","titleText":"Service advisor","emailTxt":"mvallaro@audihawthorne.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":561384,"firstName":"Paula","lastName":"Sanchez","titleText":"Assistant Office Manager","shortBioText":"","emailTxt":"psanchez@audihawthorne.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114400/employees/c7d9c2e28081.jpg","drDealerId":114400,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Management"}]

Audi Hawthorne

4.8 out of 5 4.8

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
240 lifetime reviews. Includes reviews of Audi Hawthorne from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 6, 2020

    I purchased a car from Yasmin Pazos. Process was easy and smooth.She gave us the best price around. Due to an accident I needed to replace the car 9 months... later. Yasmin moved quickly and got us the best car and again at a good price.She remembered what we liked in a car and spent a considerable amount of time locating the car.She took care of everything and once again the entire process was smooth and easy.Thank you Yasmin! We will only buy cars from you

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yasmin Pazos

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    February 5, 2020

    Rafael and Nick as well as the other staff were awesome. Easy and enjoyable experience. Highly recommend Audi Hawthorne. Thank you guys for all of your... help!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rafael Rosario

    Audi Brand Specialist

    (5.0) 63 reviews

    Nick Belli

    General Manager

    (4.6) 44 reviews

  • 5.0 out of 5
    February 5, 2020

    The expertise of the associates at Audi provided us with a lot of knowledge and made us confident about transitioning to an Audi vehicle. From the very... beginning, we felt Rafael was totally engaged throughout the process and was very passionate about the Audi Q3 which we chose. Additionally, Yasmin and Jesse provided us with insights into the vehicle options and Kurt took us through the business aspect with ease. In total, a very positive and stress free experience.

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    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Rafael Rosario

    Audi Brand Specialist

    (5.0) 63 reviews

    Kurt Hughes

    Business Manager

    (5.0) 21 reviews

    Yasmin Pazos

    Sales Consultant

    NOT RATED

    Jesse Utarid

    Audi Delivery Specialist

    NOT RATED

  • 5.0 out of 5
    January 28, 2020

    Our experience at Audi Hawthorne was fantastic. There was a large selection of options and Yasmin was very knowledgeable and helpful. When it came to... delivery of the e-Tron, Yasmin personally made sure everything was perfect. We were in great hands from the start and the Hawthorne team was professional throughout.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yasmin Pazos

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    January 17, 2020

    I had a great experience from the moment I walked in to the minute I left! Rafael was knowledgable about the car and a pleasure to work with. I love my... new Q5! Thank you!

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rafael Rosario

    Audi Brand Specialist

    (5.0) 63 reviews

  • 5.0 out of 5
    January 13, 2020

    Rafael is top notch!!! Best car purchase experience ever. He went above and beyond to make this transaction happen. Besides being a great salesperson,... he's a great human being!!

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rafael Rosario

    Audi Brand Specialist

    (5.0) 63 reviews

  • 5.0 out of 5
    January 10, 2020

    Audi Hawthorne did an incredible job at walking me through the vehicle buying process and showing me their inventory. Yasmín found me a great used car.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yasmin Pazos

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    January 6, 2020

    smoothest experience ever had with a car, everyone worked together to get us the car as fast and as seamlessly as possible. Would recommend to everyone

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kurt Hughes

    Business Manager

    (5.0) 21 reviews

    Miguel De Los Santos

    Audi Brand Specialist

    (5.0) 6 reviews

    Nick Belli

    General Manager

    (4.6) 44 reviews

  • 5.0 out of 5
    December 30, 2019

    I recently traded in my old car for a used Audi at this dealer with my granddaughter. Rafael made us feel welcomed and wasn't too pushy like dealers we've... previously experienced at other dealerships. The process was very smooth and they worked with us through everything. We were able to drive off the lot the same day and are very satisfied with our experience and the car we got. I'd definitely come here again and would recommend others to as well. Thank you!

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rafael Rosario

    Audi Brand Specialist

    (5.0) 63 reviews

    Jason Spencer

    Audi Brand Specialist

    (4.8) 18 reviews

  • 5.0 out of 5
    December 30, 2019

    Rafael was very helpful, knowledgeable and available whenever we had a questions. He made the process seamless. I appreciate everyone's help in purchasing... our new Audi Q7

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rafael Rosario

    Audi Brand Specialist

    (5.0) 63 reviews

    Kurt Hughes

    Business Manager

    (5.0) 21 reviews

    Nick Belli

    General Manager

    (4.6) 44 reviews

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