Reviews
Write a reviewI bought a car from X9 Motors, and less than three weeks
I bought a car from X9 Motors, and less than three weeks later, it started smoking after using less than two tanks of gas. My mechanic discovered a serious head gasket issue, which was evident from dirt in the coolant reservoir—something the dealership should have caught. When I purchased the car, I was reassured by the dealership that they check their cars thoroughly and would “take care of me” if there were any issues. Unfortunately, now I’m facing a $4,700 repair bill to replace the head gasket, and X9 Motors is offering no help. It’s clear to me that they knowingly sold a car with a major problem, pricing it low to unload it on an unsuspecting buyer. While Mike and Steve were respectful and had no knowledge of the issue, the dealership itself clearly did. Be extremely cautious if you’re thinking about buying from here—they might just leave you with a hefty repair bill.
I bought a car from X9 Motors, and less than three weeks
I bought a car from X9 Motors, and less than three weeks later, it started smoking after using less than two tanks of gas. My mechanic discovered a serious head gasket issue, which was evident from dirt in the coolant reservoir—something the dealership should have caught. When I purchased the car, I was reassured by the dealership that they check their cars thoroughly and would “take care of me” if there were any issues. Unfortunately, now I’m facing a $4,700 repair bill to replace the head gasket, and X9 Motors is offering no help. It’s clear to me that they knowingly sold a car with a major problem, pricing it low to unload it on an unsuspecting buyer. While Mike and Steve were respectful and had no knowledge of the issue, the dealership itself clearly did. Be extremely cautious if you’re thinking about buying from here—they might just leave you with a hefty repair bill.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They were recommended to me by my mechanic Sharp auto,
They were recommended to me by my mechanic Sharp auto, who is very honest. Spoke to Steve. Went to see a car that was priced right, unfortunately they then charge Horrible fees… well above every other dealer. $398 ($199 for transport and deliver and $199 for detailing, ) $250 for paperwork, $36 for temp plate plus the taxes. So the car comes up much higher than other dealers. It’s too bad because I truly believed they would be as honest as my mechanic. Plus other dealerships charge $25 for temporary plate and $150 for paperwork
They were recommended to me by my mechanic Sharp auto,
They were recommended to me by my mechanic Sharp auto, who is very honest. Spoke to Steve. Went to see a car that was priced right, unfortunately they then charge Horrible fees… well above every other dealer. $398 ($199 for transport and deliver and $199 for detailing, ) $250 for paperwork, $36 for temp plate plus the taxes. So the car comes up much higher than other dealers. It’s too bad because I truly believed they would be as honest as my mechanic. Plus other dealerships charge $25 for temporary plate and $150 for paperwork
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great dealer, awesome deal on my vehicle!
Awesome dealer, got a great deal for them for a super clean 9 year old car - highly recommended! Vehicle was clean and serviced, don't hesitate to purchase here.
Great dealer, awesome deal on my vehicle!
Awesome dealer, got a great deal for them for a super clean 9 year old car - highly recommended! Vehicle was clean and serviced, don't hesitate to purchase here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smooth Transaction
Everyone at X9 Motors was very nice and helpful. Steve especially made the process as smooth as possible. The car was as described and all of my expectations were met.
Smooth Transaction
Everyone at X9 Motors was very nice and helpful. Steve especially made the process as smooth as possible. The car was as described and all of my expectations were met.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great overall experience! Very helpful!
I purchased a used vehicle from these guys and Steve was very helpful. Even while transitioning to a new building, things went well and they provided a smooth transaction.
Great overall experience! Very helpful!
I purchased a used vehicle from these guys and Steve was very helpful. Even while transitioning to a new building, things went well and they provided a smooth transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smooth transaction, so far so good, no complaints
Smooth transaction, so far so good, no complaints, the vehicle we purchased was described accurately and is performing as expected. Would use again if the price is right.
Smooth transaction, so far so good, no complaints
Smooth transaction, so far so good, no complaints, the vehicle we purchased was described accurately and is performing as expected. Would use again if the price is right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
I've spent the last month looking for my daughter's first vehicle. We found it today at X9 Motors. It was the kind of buying experience we had hoped for. I'm confident that we got a good vehicle at a fair price. I especially liked the "out the door price" (which included all tax, document, tag, title, and warranty fees).I knew the bottom line cost upfront, since it was included in the ad for the vehicle. Mike was a great salesman; friendly, honest and not high pressure. May God bless your business, Mike! We'll be back.
Great buying experience
I've spent the last month looking for my daughter's first vehicle. We found it today at X9 Motors. It was the kind of buying experience we had hoped for. I'm confident that we got a good vehicle at a fair price. I especially liked the "out the door price" (which included all tax, document, tag, title, and warranty fees).I knew the bottom line cost upfront, since it was included in the ad for the vehicle. Mike was a great salesman; friendly, honest and not high pressure. May God bless your business, Mike! We'll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfactory
All went good, after a little back and forth made the purchase
Satisfactory
All went good, after a little back and forth made the purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got what I wanted
Purchased a vehicle that I always wanted from these guys, everything went great, I enjoyed not being pressured, a word of advice is to schedule an appointment ahead of time, its not a big lot but they are pretty busy, I had to wait but it wasn't a big deal!
Got what I wanted
Purchased a vehicle that I always wanted from these guys, everything went great, I enjoyed not being pressured, a word of advice is to schedule an appointment ahead of time, its not a big lot but they are pretty busy, I had to wait but it wasn't a big deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good price, quick transaction!
Purchased a van for my wife, Mike was easy to work with, seemed honest and not pushy, I liked that, wife is happy, took about 40 minutes from start to finish, price was the best I could find for the vehicle I was looking for.
Good price, quick transaction!
Purchased a van for my wife, Mike was easy to work with, seemed honest and not pushy, I liked that, wife is happy, took about 40 minutes from start to finish, price was the best I could find for the vehicle I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase