Reviews
Andrew in sales and Carrie in finance were both very kind
Andrew in sales and Carrie in finance were both very kind and helpful. They did not try to pull any of the high pressure nonsense that other places tried.
Andrew in sales and Carrie in finance were both very kind
Andrew in sales and Carrie in finance were both very kind and helpful. They did not try to pull any of the high pressure nonsense that other places tried.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Ted! I appreciate your feedback about Andrew and Carrie at Fox Ann Arbor Hyundai. It's great to hear that you had a positive experience with us and that our team made you feel comfortable without any high-pressure tactics. We look forward to serving you again soon. Sincerely, Tim Swinea, General Manager tswinea@foxmotors.com
The team was very Eeasy to work with.
The team was very Eeasy to work with. No pressure at all. Communication was consistent and timely.
The team was very Eeasy to work with.
The team was very Eeasy to work with. No pressure at all. Communication was consistent and timely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jeff, for your fantastic review! We're thrilled to hear that you found Fox Ann Arbor Hyundai easy to work with and appreciated our consistent communication. Our team strives to create a pressure-free experience for all our customers, and it's wonderful to know we met that goal for you. We look forward to assisting you again in the future, whether it be for services, products, or sales. Sincerely, Tim Swinea, General Manager tswinea@foxmotors.com
I really enjoyed working with Tim LaValley to purchase my
I really enjoyed working with Tim LaValley to purchase my desired 2022 Hyundai Kona SEL. It was easy to connect and communicate via phone, email, and texts. He quickly understood my needs and the unique out-of-state scenario involved. He was both professional and friendly throughout our discussions. The final turnover went well—Fox Motors gained Katherine as a very happy customer. I couldn’t have asked for more!
I really enjoyed working with Tim LaValley to purchase my
I really enjoyed working with Tim LaValley to purchase my desired 2022 Hyundai Kona SEL. It was easy to connect and communicate via phone, email, and texts. He quickly understood my needs and the unique out-of-state scenario involved. He was both professional and friendly throughout our discussions. The final turnover went well—Fox Motors gained Katherine as a very happy customer. I couldn’t have asked for more!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Katherine! I'm thrilled to hear about your positive experience working with Tim at Fox Ann Arbor Hyundai. It's wonderful to know that he was able to assist you in purchasing your 2022 Hyundai Kona SEL and that the communication was smooth and effective. We truly appreciate your kind words and are delighted to welcome you as a happy customer. We look forward to serving you again in the future! Sincerely, Tim Swinea, General Manager tswinea@foxmotors.com
I recently purchased a car through Andrew at Fox Ann
I recently purchased a car through Andrew at Fox Ann Arbor Nissan, and I couldn't be happier with the experience. When I walked in, Andrew was professional, knowledgeable, and attentive to my needs. They took the time to understand exactly what I was looking for and provided excellent recommendations without ever making me feel pressured. The entire process was seamless, from test driving to finalizing the paperwork. Andrew was incredibly patient, answering all my questions thoroughly and ensuring I was comfortable with every step. Their expertise and friendly demeanor made what can often be a stressful experience genuinely enjoyable. I highly recommend Andrew and Fox Ann Arbor Nissan to anyone in the market for a new vehicle. Their commitment to customer satisfaction is evident, and I am thrilled with my new car. Thank you, Andrew, for making this such a positive experience!
I recently purchased a car through Andrew at Fox Ann
I recently purchased a car through Andrew at Fox Ann Arbor Nissan, and I couldn't be happier with the experience. When I walked in, Andrew was professional, knowledgeable, and attentive to my needs. They took the time to understand exactly what I was looking for and provided excellent recommendations without ever making me feel pressured. The entire process was seamless, from test driving to finalizing the paperwork. Andrew was incredibly patient, answering all my questions thoroughly and ensuring I was comfortable with every step. Their expertise and friendly demeanor made what can often be a stressful experience genuinely enjoyable. I highly recommend Andrew and Fox Ann Arbor Nissan to anyone in the market for a new vehicle. Their commitment to customer satisfaction is evident, and I am thrilled with my new car. Thank you, Andrew, for making this such a positive experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Andrew at Fox Ann Arbor Nissan. It's fantastic that he was able to meet your needs and make the car purchasing process enjoyable for you. We are committed to providing excellent customer service, and your recommendation means a lot to us. Enjoy your new car, and we look forward to seeing you again in the future! Best, Terry Edison, General Sales Manager
Love Fox Motor Hyundai Service center.
Love Fox Motor Hyundai Service center. Love Edith, a personal touch to their business. She's always there to answer your questions, help with scheduling and everything else. It's a service I trust, which can be very hard to find from what I hear others say about their dealerships. I continue to buy cars from this place because of the excellent service and Edith. I love my 2017 Elantra. I wish you hadn't changed the design. I don't care for tI he new Elantra model. I like the small, sporty look of my Elantra. I'm not exchanging it until you make something I like.
Love Fox Motor Hyundai Service center.
Love Fox Motor Hyundai Service center. Love Edith, a personal touch to their business. She's always there to answer your questions, help with scheduling and everything else. It's a service I trust, which can be very hard to find from what I hear others say about their dealerships. I continue to buy cars from this place because of the excellent service and Edith. I love my 2017 Elantra. I wish you hadn't changed the design. I don't care for tI he new Elantra model. I like the small, sporty look of my Elantra. I'm not exchanging it until you make something I like.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We truly appreciate your kind words about our service center and especially about Edith. It's great to hear that you trust us for your service needs. We're glad you love your Elantra, and we understand your feelings about the design changes. Your feedback is invaluable to us, and we hope to continue providing you with excellent service for many years to come. Please don’t hesitate to reach out if you need anything! Sincerely, Andrew Hatch General Manager ahatch@foxmotors.com
I brought my 2020 Buick Enclave in for a tire rotation
I brought my 2020 Buick Enclave in for a tire rotation and a detailing, and it came out looking and smelling like it just rolled off the showroom floor. I'm really impressed with the service, and the staff is amazing!
I brought my 2020 Buick Enclave in for a tire rotation
I brought my 2020 Buick Enclave in for a tire rotation and a detailing, and it came out looking and smelling like it just rolled off the showroom floor. I'm really impressed with the service, and the staff is amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Anita! We're thrilled to hear that your 2020 Buick Enclave looks and smells fantastic after the tire rotation and detailing at Fox Ann Arbor Hyundai. Our team takes pride in providing top-notch service, and your kind words mean a lot to us. We look forward to seeing you again for your next visit! Sincerely, Andrew Hatch General Manager ahatch@foxmotors.com
It was just a great experience from the minute we walked
It was just a great experience from the minute we walked in the door. Marius took his time with us and answered all my questions on both visits as well as on the phone. The delivery of my car was excellent as well with all the time it took to explain all the computer stuff. Brandon in finance was also very good as he took his time with us, explained all the papers, answered all my questions and worked with us. I felt valued at your dealership and you heard all my wants and needs for my new vehicle. I will definitely recommend Marius at your dealership.
It was just a great experience from the minute we walked
It was just a great experience from the minute we walked in the door. Marius took his time with us and answered all my questions on both visits as well as on the phone. The delivery of my car was excellent as well with all the time it took to explain all the computer stuff. Brandon in finance was also very good as he took his time with us, explained all the papers, answered all my questions and worked with us. I felt valued at your dealership and you heard all my wants and needs for my new vehicle. I will definitely recommend Marius at your dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with Marius and Brandon at Fox Ann Arbor Hyundai. It’s fantastic that they took the time to answer all your questions and ensure you felt valued. Your recommendation means a lot to us! We look forward to assisting you again in the future. Enjoy your new vehicle! Best, James Reeves, New Car Sales Manager
I got a vehicle I liked for the payments I felt
I got a vehicle I liked for the payments I felt comfortable with. There was no drama, just a straight forward discussion followed by a quick review and final approval. No bouncing back and forth with offers and counter offers.
I got a vehicle I liked for the payments I felt
I got a vehicle I liked for the payments I felt comfortable with. There was no drama, just a straight forward discussion followed by a quick review and final approval. No bouncing back and forth with offers and counter offers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Benjamin, for your excellent review! We are thrilled to hear that you found a vehicle you liked at Fox Ann Arbor Acura and that the process was straightforward and efficient. Our goal is to provide a hassle-free experience, and we’re glad we could meet your expectations. We look forward to assisting you again in the future! Sincerely, Andrew Hatch General Manager ahatch@foxmotors.com
I hope nothing ever happens to your car after warranty,
I hope nothing ever happens to your car after warranty, if so do not take it here. I've spent over $500 trying to get my electric window repaired, buying unnecessary parts being told that it is repaired only to find out that it was misdiagnosed and I bought parts I did not need. I have the same issue now as I did when I took it in. After being reassured by the service manager himself that it was repaired correctly. I'm not happy with this facility at all. I would hope that all their mechanics are licensed and certified. If this is not handled I will be contacting HMA and the state as well. I hope all their documents are in order. They could get a hefty fine. Not to mention three days lost wages from my job, it is a 3-hour round trip every time I take my car to them. My time is very important to me evidently it is not to them.
I hope nothing ever happens to your car after warranty,
I hope nothing ever happens to your car after warranty, if so do not take it here. I've spent over $500 trying to get my electric window repaired, buying unnecessary parts being told that it is repaired only to find out that it was misdiagnosed and I bought parts I did not need. I have the same issue now as I did when I took it in. After being reassured by the service manager himself that it was repaired correctly. I'm not happy with this facility at all. I would hope that all their mechanics are licensed and certified. If this is not handled I will be contacting HMA and the state as well. I hope all their documents are in order. They could get a hefty fine. Not to mention three days lost wages from my job, it is a 3-hour round trip every time I take my car to them. My time is very important to me evidently it is not to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our team has acknowledged this review.
Alright, so let me tell you about my experience buying a
Alright, so let me tell you about my experience buying a car from Fox Ann Arbor Nissan with Umer as my salesman. First off, Umer was just awesome to work with. He's super chill, you know? Like, not pushy at all, which I really appreciated. And get this, he even replied to my messages on the weekends! Who does that? Umer, apparently. He's seriously the best salesman I could've asked for. So, I had this specific car in mind, right? And Umer didn't bat an eye. He was patient as could be, listening to all my needs and preferences. And guess what? He only went and found the exact car I was looking for. Talk about impressive! Now, I won't lie, the deal took a week to complete. But you know what? Umer made it feel like a breeze. He handled all the nitty-gritty stuff like a pro, keeping me in the loop every step of the way. I gotta give it to him, his professionalism is top-notch. Overall, if you're in the market for a new ride, do yourself a favor and hit up Fox Ann Arbor Nissan. And when you do, ask for Umer. Trust me, you won't regret it.
Alright, so let me tell you about my experience buying a
Alright, so let me tell you about my experience buying a car from Fox Ann Arbor Nissan with Umer as my salesman. First off, Umer was just awesome to work with. He's super chill, you know? Like, not pushy at all, which I really appreciated. And get this, he even replied to my messages on the weekends! Who does that? Umer, apparently. He's seriously the best salesman I could've asked for. So, I had this specific car in mind, right? And Umer didn't bat an eye. He was patient as could be, listening to all my needs and preferences. And guess what? He only went and found the exact car I was looking for. Talk about impressive! Now, I won't lie, the deal took a week to complete. But you know what? Umer made it feel like a breeze. He handled all the nitty-gritty stuff like a pro, keeping me in the loop every step of the way. I gotta give it to him, his professionalism is top-notch. Overall, if you're in the market for a new ride, do yourself a favor and hit up Fox Ann Arbor Nissan. And when you do, ask for Umer. Trust me, you won't regret it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide such great feedback, Becky. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Umer was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Andrew Hatch General Manager ahatch@foxmotors.com