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Great Lakes Kia

(121 reviews)
Visit Great Lakes Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:30pm
Tuesday 9:00am–8:00pm 7:00am–7:30pm
Wednesday 9:00am–8:00pm 7:00am–7:30pm
Thursday 9:00am–8:00pm 7:00am–7:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:30pm
Sunday 12:00pm–4:00pm Closed
New (866) 365-1389 (866) 365-1389
Used (877) 875-2976 (877) 875-2976
Service (888) 785-9788 (888) 785-9788

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Costumer

I had the most amazing service everyone was very helpful and I walked out with a new car 10/10 recommend for anyone looking for a new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service

The service department has excellent customer service. They keep you updated on the status of your vehicle. Zach in the sales department is excellent. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fast Courteous Service

They are very courteous, fast and efficient . They always answer all my questions.I would recommend them highly.U am looking forward to their new much needed location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New car!!

Although I’ve not had my car for a day I LOVE IT! Mr.Dunn and Coworkers made the experience so fast, easy and helpful! I definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best dealership intown

John the sales manager there is the best and he's staff there are the greatest. They will work with you if you have credit issues. I would definitely recommend coming to this dealership for all your car needs. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service was great

Super helpful service people who are great with someone who knows nothing about cars. Fixed the issue and explained everything. Nice waiting area also. Appreciate the snacks and coffee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First oil change.

I bought a new Optima in April. Best car-buying experience I have ever had, hands down. Worked with Travis Daniel (Sales), Paul Santone (General Manager), and Jacob Huang (Financing). Fantastic service. Have already recommended this dealership to several of my friends. Oh, and I absolutely love the car! Will definitely be back for my next car purchase! Stopped in today for my first oil change, which was free, and for my complimentary car wash. Service department was great. In and out in an hour. Really nice amenities. Great dealership. Great people. Great service. Can’t say enough positive things about my experience at Capital Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ms. Adrianne Gant

Excellent work, I would recommend this service to anyone. I have gone to this Kia for over nine years. Everyone is so knowledgeable at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer service

Bert Mills was a excellent sales person his customer services was awesome.and he made sure I got what I wanted I surely will refer people to him in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing service since Idiot Tom isn't thee

Amazing service sicnce idiot Tom is gone! Corey and the rest of the team was awesome. I will definitely go back to this location in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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