Reviews
Write a reviewTuve muy mala experiencia en este lugar, el primer carro
Tuve muy mala experiencia en este lugar, el primer carro me lo vendieron con llantas en muy malas condiciones, tenía que constantemente ponerle aire alas llanasta desde el primer día que lo saque del dealer, esa misma semana una de las llantas se quedó sin aire, LA LLANTA NUNCA SE PUNCHO, ya me lo habían vendido así, en medio de la nada y sin señal me toco pedir ayuda para poner la llanta de repuesto. Logre cambiar ese carro por otro, pésimas condiciones del segundo carro que trajeron de la subasta, La batería tenía 2% de vida, las llantas tenían 4 diferentes tipos de marcas y los sensores me volvían loca en la pantalla debido a ello, tenía una fuga de aceite, la brújula del termostato/ temperatura se volvió loco, y todo esto pasó en la misma semana que compre ese carro, no lo maneje mucho tiempo y el dealer se reuso a creer en las condiciones que me vendieron el carro, AUN LLEVANDOLO A INSPECCION POR MI CUENTA A UN TALLER RECONOCIDO EN CHARLOTTESVILLE VA, Y LO LLEVE EL SEGUNDO DIA DE YO HABER SACADO ESTE AUTO DEL DEALER. HASTA EL DIA DE HOY NO ME QUIEREN DEVOLVER MI DEPOSITO. NO RECOMIENDO ESTE LUGAR.
Tuve muy mala experiencia en este lugar, el primer carro
Tuve muy mala experiencia en este lugar, el primer carro me lo vendieron con llantas en muy malas condiciones, tenía que constantemente ponerle aire alas llanasta desde el primer día que lo saque del dealer, esa misma semana una de las llantas se quedó sin aire, LA LLANTA NUNCA SE PUNCHO, ya me lo habían vendido así, en medio de la nada y sin señal me toco pedir ayuda para poner la llanta de repuesto. Logre cambiar ese carro por otro, pésimas condiciones del segundo carro que trajeron de la subasta, La batería tenía 2% de vida, las llantas tenían 4 diferentes tipos de marcas y los sensores me volvían loca en la pantalla debido a ello, tenía una fuga de aceite, la brújula del termostato/ temperatura se volvió loco, y todo esto pasó en la misma semana que compre ese carro, no lo maneje mucho tiempo y el dealer se reuso a creer en las condiciones que me vendieron el carro, AUN LLEVANDOLO A INSPECCION POR MI CUENTA A UN TALLER RECONOCIDO EN CHARLOTTESVILLE VA, Y LO LLEVE EL SEGUNDO DIA DE YO HABER SACADO ESTE AUTO DEL DEALER. HASTA EL DIA DE HOY NO ME QUIEREN DEVOLVER MI DEPOSITO. NO RECOMIENDO ESTE LUGAR.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Run and stay away from this dealer.
Run and stay away from this dealer. Its t as king forever to get the paperwork do I can register the truck.
Run and stay away from this dealer.
Run and stay away from this dealer. Its t as king forever to get the paperwork do I can register the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Not a good dealership
Do not purchase any vehicles from this place, don’t let the mileage fool you, they are selling lemons, bought a truck from them and it broke down a little before 30 days, they will give you good customer service at first, however, after purchase, that good services is out the window, bought a truck for my business and it broke down less that 30 days, I’ve been calling the managers since January and they’ve been ghosting me, so I advise anyone to save you the pain and heart ache, stress and depression, do not go to this place, I’ve been depress ever since
Not a good dealership
Do not purchase any vehicles from this place, don’t let the mileage fool you, they are selling lemons, bought a truck from them and it broke down a little before 30 days, they will give you good customer service at first, however, after purchase, that good services is out the window, bought a truck for my business and it broke down less that 30 days, I’ve been calling the managers since January and they’ve been ghosting me, so I advise anyone to save you the pain and heart ache, stress and depression, do not go to this place, I’ve been depress ever since
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Old cars not working cars
Do not buy from this “dealer” at all! Cars are old en they don’t cover anything on them, if you want to waste money and time this is the rt place, I buy a truck than the first 30 days fail MD inspection and they says than has been pass VA inspection so they can’t do anything cause it’s another state, supposedly they cover the 50% of cost but we know how it works, also they not cover tires and I have to replace the 6 tires on the truck . DON’T BUY IN CAPITOL MOTORS
Old cars not working cars
Do not buy from this “dealer” at all! Cars are old en they don’t cover anything on them, if you want to waste money and time this is the rt place, I buy a truck than the first 30 days fail MD inspection and they says than has been pass VA inspection so they can’t do anything cause it’s another state, supposedly they cover the 50% of cost but we know how it works, also they not cover tires and I have to replace the 6 tires on the truck . DON’T BUY IN CAPITOL MOTORS
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding.
I purchased my used car at Capitol Motors in Stafford, VA three years ago and so far everything is good and I love and I am very happy with my Ford SUV. The employees are very respectful, they know what they are doing. My wife bought a new SUV and paid more and she has issues as well as an used car. Great customer service. Highly recommended.
Outstanding.
I purchased my used car at Capitol Motors in Stafford, VA three years ago and so far everything is good and I love and I am very happy with my Ford SUV. The employees are very respectful, they know what they are doing. My wife bought a new SUV and paid more and she has issues as well as an used car. Great customer service. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT BUY!!!!!
I went to buy my 1st car and I got screwed over. At first they wouldn't fix the car and then they took it back and sold it to someone else, not just that they would not return my money that I gave for down payment.
DO NOT BUY!!!!!
I went to buy my 1st car and I got screwed over. At first they wouldn't fix the car and then they took it back and sold it to someone else, not just that they would not return my money that I gave for down payment.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
WORST EXPERIENCE EVER!!!!!
I went shopping for a new car and the people seemed to be nice at first. Then all of a sudden i got approved for a Dodge Dart 5 speed .. the clutch went out in the middle of the road and I almost died they didnt want to give me my money back for the car . This is the WORST place to ever go to I DO NOT recommend anyone to go to CAPITOL MOTORS they are disrespectful arrogant people!!!!
WORST EXPERIENCE EVER!!!!!
I went shopping for a new car and the people seemed to be nice at first. Then all of a sudden i got approved for a Dodge Dart 5 speed .. the clutch went out in the middle of the road and I almost died they didnt want to give me my money back for the car . This is the WORST place to ever go to I DO NOT recommend anyone to go to CAPITOL MOTORS they are disrespectful arrogant people!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
great service
I purchased my car here over a month ago and so far everything is good and Im in love with my Honda. Great customer service. Highly recommended.
great service
I purchased my car here over a month ago and so far everything is good and Im in love with my Honda. Great customer service. Highly recommended.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst experience
WORSt EXPERIENCED EVER IM NOT RECOMMEND THIS DEALER PLEASE PEOPLE BECAUSE WITH THOSE PEOPLE I PURCHASE A GMC AT THE FIRST MONTH START GIVING ME PROBLEMS I TAKE IT SO THE CAN FIX IT THEY JUST WASTED MY TIME THEY DIDNT FIXED IT WHEN J CALL THE MANAGER NEVER WAS THERE NEVER RETURN MY CALL CUSTOMER IS THE WORSt DONT BUY FROM THISE PLACE PLEASE CAPITAL AUTO DEALER IS THE WORST PLACE IF YOU BUY YOU WILL REGRET..
Worst experience
WORSt EXPERIENCED EVER IM NOT RECOMMEND THIS DEALER PLEASE PEOPLE BECAUSE WITH THOSE PEOPLE I PURCHASE A GMC AT THE FIRST MONTH START GIVING ME PROBLEMS I TAKE IT SO THE CAN FIX IT THEY JUST WASTED MY TIME THEY DIDNT FIXED IT WHEN J CALL THE MANAGER NEVER WAS THERE NEVER RETURN MY CALL CUSTOMER IS THE WORSt DONT BUY FROM THISE PLACE PLEASE CAPITAL AUTO DEALER IS THE WORST PLACE IF YOU BUY YOU WILL REGRET..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
It does not work. I do not recommend it. That diler does not help you at all. They say that all are approved, no credit tax id and I do not know and more. but it is not sierto they are liars when you go to the diler they ask you a lot down payment for the car and the cars that the diler has many miles and the banks do not approve you only you are going to waste your time I do not recommend Capital motor
Customer
It does not work. I do not recommend it. That diler does not help you at all. They say that all are approved, no credit tax id and I do not know and more. but it is not sierto they are liars when you go to the diler they ask you a lot down payment for the car and the cars that the diler has many miles and the banks do not approve you only you are going to waste your time I do not recommend Capital motor
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase