Napleton Kia of Fishers

AWESOME PLACE FOR SERVICE AND SALES. LEON IN SERVICE AND BRANDON ARE AMAZING. GO SEE THEM.

Alex D. at the dealership was professional, easy to work with and helped us get a deal done.

was great to work with. Went out of his way to make buying process easy as possible. Would recommend him to family and friends.

**⭐⭐⭐⭐⭐ Amazing Experience at Kia Fishers – Love My New Kia EV9!** I recently purchased a **Kia EV9** from **Kia Fishers**, and I couldn’t be happier with the entire experience! From the moment I walked in, the team was welcoming and helpful, but a special shoutout goes to **Matt**, who made the process smooth and enjoyable. Matt was **incredibly kind, knowledgeable, and professional**. He took the time to answer all my questions about the EV9, explaining its features in detail without any pressure. His patience and expertise made me feel confident in my decision, and I truly appreciated his honesty and dedication to great customer service. If you’re looking for a **stress-free car-buying experience** with a team that genuinely cares, visit **Kia Fishers** and ask for **Matt**. He’s a true asset to the dealership, and I’ll definitely be recommending them to friends and family. **Thank you, Kia Fishers and Matt, for an outstanding experience!** 🚗💙

We were greeted and waited just a few minutes for Steven to come and himself. He was very nice but not overbearing or pushy. He already knew what car I came to test drive. He was able to answer questions about the vehicle and was very knowledgeable about cars in general.

Smooth experience working with Alex and crew. Fair deal and respected my choices. Will look for our next vehicle here!

This dealership is horrible. They ended up denying my claim in a 2 yr old sportage for a sunroof that mysteriously exploded, even thought there are major lawsuits for this exact issue. Takes 3 weeks for kia corporation to be able to get in contact with my service advisor. When I pick up my vehicle after the denial (because now insurance is having a hard time getting ahold of advisor and I’m over it) I find that they left it outside insecurely covered. Now my car smells of mildew, items in console are covered in rust, and floorboards had standing water. They had turned the heater on full blast and used a half a tank, I assume to dry out and cover up their negligence. When I talked to the lovely Austin he said “what’d you expect you, you left it for 3 weeks”. When I explained that it took so long because the service advisor was never available and never returned calls to Besty at Kia Corp. he laughed and said “who uses phone these days and that texts are how they communicate”. Ok that’s great and all, I don’t think your corporate people know that so maybe you should have called them back. My car is ruined and now has to be replaced. Don’t go to Napleton Kia of Fishers!

I received the worst service from this dealer that I have ever received from any other business! Not only did they not do the service I requested. Despite telling me they had the parts for a recall on site they did not and told me I would have to wait for the part to arrive and schedule another appointment. I had driven about 60 miles to get there! I had ask for an oil change and they completed that in about two hours and then told me about the lack of recall part(s). As usual they also provided a list of technician suggested service. Much of the list had already been completed (they did not ask me or check the Carfax report). I understand that one of the suggestions is not to be done per Kia) I can't believe this organization has remained open for the years they report

Dorsen was an amazing sales representative. He was able to get us the exact car for the exact price we were looking to pay. If you’re looking a great deal ask for Dorsen.

Amazing experience! Dorsen was an amazing sales guy. He really helped us out and explained everything and really helped smooth the process for us. 10/10 would reccomend.