Napleton Hyundai of Carmel
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About Our Dealership
Today the Ed Napleton Family operates more than 75 franchises in six states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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The Ed Napleton Auto Group acquired Kia of Fishers, Kia of Carmel, Hyundai of Carmel, Maserati of Indianapolis, Alfa Romeo of Indianapolis, and FIAT of Indianapolis on October 3, 2017. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the Indianapolis area. Kia of Fishers, Kia of Carmel, Hyundai of Carmel, Maserati of Indianapolis, Alfa Romeo of Indianapolis, and FIAT of Indianapolis proudly continue to service the many cities in or near Marion, Hamilton, and Boones counties including: Indianapolis, Fishers, Carmel, Noblesville, Westfield, Meridan Hills, Lawrence, Zionsville and Anderson. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
"Experience the Napleton Hyundai of Carmel RED CARPET TREATMENT!"
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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June 19, 2020
We had a very poor experience with our salesman and the dealership. The service was very slow. It took an hour to meet with a finance agent when told... it would be ten minutes. There seemed to be no rush in helping us. And we felt like they weren't always being honest with us. We will not be returning to this dealership.
Does not recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseJulie, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really le...t you down. Please reach out at (317) 848-4200 and we will do our best to make this better. We hope to hear from you soon.
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May 16, 2020
Janae was amazing to work with. Super friendly, personable, and fun from the get-go. Wouldn’t have wanted to work with anyone else. Thank you Janae. ... -Dan
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseDan, we're glad to hear you found our staff to be so informative and helpful. We strive to deliver a great experience to all of our valued customers. ...We hope to be of service to you again! Take care!
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If your looking for a sales agent that is in your best interest I would recommend klaryssa she made sure to get me into a car to my liking from exterior... color to interior features . I did not feel rushed one bit and I was able to get exactly what I wanted and would definitely come back in 5 years after I pay off my brand new 2020 Hyundai
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Hyu...ndai of Carmel and we hope to see you again!
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May 13, 2020
Don't believe any of prices that they advertise on their website and tell you over phone/email/text are correct, until you make the trip to the dealership... when you find out their online prices are completely false and misleading.
Does not recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseSean, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you woul...d like to discuss your experience in more detail, please give us a call at (317) 848-4200 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.
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April 30, 2020
Had a great experience with Joey and Tyler the other day. Both were very professional with the process and knowledgeable about the product. Would highly... recommend buying a car from Tyler and Joey again. With the Corona virus going on they handled it very well. Both sanitized my desk and the car. Felt very safe. HIGHLY RECOMMEND
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope... to see you again!
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April 30, 2020
Tyler and Joey did a great job selling me and my cousin a car. They made it a fun and good experience I will definitely recommend my family and friends... to them any day.
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseVictoria, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leavin...g our dealership!
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April 9, 2020
This is my third car from janae and this expeinece was just like the others. GREAT. Its fun to be around this girl. Smiling laughing and loud. I love... it
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseJanae, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for ...choosing Napleton Hyundai of Carmel!
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April 5, 2020
You have to believe the hype when it comes to Janae Andrew's. I see her on Facebook and she's definitely everything and more. Go see her.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Hyu...ndai of Carmel and we hope to see you again! If you have any questions about your new vehicle, we will be more than happy to assist you! Safe travels!
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April 3, 2020
I was just sitting back on service and this lady came over to talk to me. Long story short I’m trading in my 2017 sonata for a 2020 Elantra with lower... payments. Thank you Janae. Your so fun
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseMartin, we appreciate you choosing Napleton Hyundai of Carmel! Please let us know if you have any additional questions about your new vehicle and we w...ill be more than happy to assist you!
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April 1, 2020
I have been a loyal customer for years and I always deal with Janae an man can I just day it's such a good experience everytime I go to trade in , they... always treat me like family , it's great, i would recommend to anyone looking for a new vehicle!! Stop by Napleton Hyundai of Carmel !
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseJanae, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Hyundai of Carmel! If you ever need anyth...ing else from us, please feel free to give us a call or stop by. Have an awesome day!