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Luther Brookdale Mitsubishi

(988 reviews)
2024 state dealer award
View 8 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(988 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Brookdale Mitsubishi from DealerRater.

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Had a great experience purchasing a Mitsubishi Outlander.

Had a great experience purchasing a Mitsubishi Outlander. James in service does an amazing job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris took excellent care of me as he always does.

Chris took excellent care of me as he always does. I will definitely continue to keep having my vehicle serviced at Luther Mazda.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service Department staff!

Great Service Department staff! I am keeping my child’s 2012 Mazda maintained, and even though it’s an “old” car, the staff give you VIP service. I got set up with a rental, and received updates by text when my inspection and estimates were completed. Being able to respond by text is a huge plus, as I’m busy at work and cannot take a phone call during much of my day. I was also able to pay in advance of picking up my vehicle, saving me more time. Thanks for making us old car people feel special, too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They are really friendly and respectful, they keep

They are really friendly and respectful, they keep updated on every step, plus they work efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It was a relaxing, clean environment.

It was a relaxing, clean environment. Everyone was helpful, friendly, and efficient. I felt like my time and satisfaction was important.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to hear that Luther Brookdale Mitsubishi provided a relaxing and efficient experience. Your feedback reinforces our commitment to customers' satisfaction. Thanks for your generous review.

I felt welcome and I was in good hands from the minute I

I felt welcome and I was in good hands from the minute I walked in until I drove away!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The people there is friendly and I beautiful and clean

The people there is friendly and I beautiful and clean place, thanks you so much.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chris was awesome!

Chris was awesome! Very friendly and kept me up to date on the progress of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They are really polite and respectful I feel good

They are really polite and respectful I feel good whenever I go over there Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Reggie Thomas and Adam Dietz did a great job in

Reggie Thomas and Adam Dietz did a great job in understanding and meeting my expectations. They worked very hard to get a deal that could work. They were clear and honest during the whole transaction. I am optimistic and looking forward to continuing great business with Luther Brookdale Mitsubishi just because of these two gentlemen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.