Difeo KIA

Great service department. Matt is the best to deal with. They always make sure everything is right. Tim in parts is also outstanding in his job.

Friendly and professional service. Car was done on time. I will certainly come back again when service is due

Wonderful!!! Great attitudes. Always on time but getting your car done always caring very personal

Great team. Feels like one big family. Shawna is the best!!!! Not a long wait at all! Thanks

Our experience at DiFeo KIA was less than satisfying. Our salesperson Simon Zino was personable and accommodating to all our requests, but the purchase of our 2026 KIA involved some scamming. We offered a price for the KIA, the only new 2026 KIA left at DiFeo and our offer was accepted by Simon and his manager. When we finally signed the contract for the car over 1500 in Zurich security items was added to our offer price. Our offer was for the car as is and we didn't expect to pay more except for tax, registration, dealer prep and plates. We feel that we were double billed for the Zurich features since our initial offer was for the car with everything already in it . Mike the manager returned half of the $1500 dollars to us, as we were very unhappy, but in fairness, all of these monies should have been returned to us. In addition, we were given only one key fob with the car. It took all of 3 weeks to get a second one. Harold S. Lowenfels

Extremely disappointing experience with Difeo Kia I leased a Kia Carnival from Difeo Kia in July 2025. At the time of the lease, I was given a VIN number so I could obtain insurance and complete the registration. After driving the vehicle approximately 800 miles, I discovered that the vehicle I had actually been driving had a different VIN number. Apparently, Difeo Kia had two nearly identical vehicles and gave me the VIN for the wrong one. As a result, there was a period where the vehicle I was driving was not properly insured or registered under the correct VIN. Unfortunately, that was only the beginning of the problems. In December 2025, I discovered that Difeo Kia had apparently pulled my credit without my authorization and that a new lease agreement had been created without my authorization. For a period of time, I had two accounts showing balances that I did not owe. The original lease itself was also associated with the incorrect VIN. Resolving the situation required approximately 23 hours on the phone with Kia Finance. Thankfully, I was eventually able to get the issues corrected, but the amount of time and effort required was completely unacceptable. What made the experience even more frustrating was that Difeo Kia did not return my phone calls when I was trying to get these issues resolved. Mistakes can happen, but giving a customer the wrong vehicle VIN, creating additional credit/lease issues, and then failing to respond when the customer is trying to resolve the problem is extremely concerning. I would strongly recommend that anyone considering leasing or purchasing from Difeo Kia carefully verify the VIN on the actual vehicle against every document before leaving the dealership, and closely monitor their credit afterward. Overall, this was an extremely frustrating experience and one I would not want another customer to go through.

Always a wonderful experience .. the Customer Service is excellent The mechanics are proficient and Honesty combined with Excellence makes it a Superior Kia Dealership. I can’t say enough about “Jen” who I deal with almost exclusively .. truly a pleasure! I travel 20 miles to get my car serviced here because of all the above

Shawna and the team at Difeo KIA Lakewood is knowledgeable, professional, and always greeting customers with a smile. Even when I have questions they do not hesitate to explain in detail.

Vito at Difeo Kia is the Absolute Best. Will 100% return to Difeo Kia. I'm definitely recommending Vito at Difeo to all of my family and friends..

Hey Listen Up! If you're looking for an Outstanding, Awesome, Incredible car buying/ Leasing experience there's only one stop you have to make and that's DIFEO KIA. And if you want Knowledgeable, Professional, Courteous Service go and Ask for Vito.. You Won't Regret it.. Keep Up The Great Work Vito..