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Cloninger Ford of Morganton

(181 reviews)

Reviews

(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Morganton from DealerRater.

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Always on time with work I needed done, clean waiting

Always on time with work I needed done, clean waiting room, GREAT A C , next will be an oil & filer change. See you in Augest!

Always on time with work I needed done, clean waiting

Always on time with work I needed done, clean waiting room, GREAT A C , next will be an oil & filer change. See you in Augest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I love my new explore Charlie was so wonderful to help me

I love my new explore Charlie was so wonderful to help me get the vehicle that I wanted I would highly recommend this place and most of all ask for Charlie’s help he’s the best

I love my new explore Charlie was so wonderful to help me

I love my new explore Charlie was so wonderful to help me get the vehicle that I wanted I would highly recommend this place and most of all ask for Charlie’s help he’s the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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You definitely want to shop this location.

You definitely want to shop this location. Honest folks. Great deals. No nonsense for sure

You definitely want to shop this location.

You definitely want to shop this location. Honest folks. Great deals. No nonsense for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had an appointment with salesman Dwayne Briggs!

We had an appointment with salesman Dwayne Briggs! He met us at the door, was friendly and had the vehicle shining and show room ready. Dwayne demonstrated all of the features of The 2025 Bronco and answered all of the questions my friend had! After a short test drive he closed the deal. She is so excited with lane assist, and the many new features! Heath Browning, the finance manager was patient and efficient! We left with smiles on our face as we were on our way back to Asheville celebrating the purchase! I definitely would recommend you check out Cloninger Ford if you are in need of a vehicle!

We had an appointment with salesman Dwayne Briggs!

We had an appointment with salesman Dwayne Briggs! He met us at the door, was friendly and had the vehicle shining and show room ready. Dwayne demonstrated all of the features of The 2025 Bronco and answered all of the questions my friend had! After a short test drive he closed the deal. She is so excited with lane assist, and the many new features! Heath Browning, the finance manager was patient and efficient! We left with smiles on our face as we were on our way back to Asheville celebrating the purchase! I definitely would recommend you check out Cloninger Ford if you are in need of a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was a great pleasure they were very helpful with my

It was a great pleasure they were very helpful with my purchase Dwayne brigs great sales person

It was a great pleasure they were very helpful with my

It was a great pleasure they were very helpful with my purchase Dwayne brigs great sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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First of all, let me start by saying I HATE buying a car

First of all, let me start by saying I HATE buying a car and dealing with car dealerships. This time, it was different. No pressure, no stress. Everyone I dealt with was great, from the initial contact with Olivi to Shawn, David, Heath, and the GM, Steve. Everyone had the same vibe and a similar pace, which lowered the stress level significantly. They were straightforward and delivered as expected. I would highly recommend them.

First of all, let me start by saying I HATE buying a car

First of all, let me start by saying I HATE buying a car and dealing with car dealerships. This time, it was different. No pressure, no stress. Everyone I dealt with was great, from the initial contact with Olivi to Shawn, David, Heath, and the GM, Steve. Everyone had the same vibe and a similar pace, which lowered the stress level significantly. They were straightforward and delivered as expected. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing service, really helped me get the car i wanted!

Amazing service, really helped me get the car i wanted! Thanks to all of them

Amazing service, really helped me get the car i wanted!

Amazing service, really helped me get the car i wanted! Thanks to all of them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Absolutely great people and dealership to do business

Absolutely great people and dealership to do business with. Very knowledgeable and always happy to help any way they can. I won’t shop anywhere else after my experience with them!

Absolutely great people and dealership to do business

Absolutely great people and dealership to do business with. Very knowledgeable and always happy to help any way they can. I won’t shop anywhere else after my experience with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Such an easy purchase.

Such an easy purchase. We called ahead and they had the car pulled for us. Test drove it and we were gone within an hour. Super nice and down to earth people! Would definitely buy from them again!

Such an easy purchase.

Such an easy purchase. We called ahead and they had the car pulled for us. Test drove it and we were gone within an hour. Super nice and down to earth people! Would definitely buy from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Please be aware that when you purchase a car here that

Please be aware that when you purchase a car here that greed is the deciding factor. Most everyone is aware that a dealer documentation fee is added to your purchase. This is a normal fee at most all dealerships. However, there is an appearance package, $799 added to every deal. The appearance package supposedly protects your paint for one year. This appearance package is also supposedly added in the detail department. I know for a fact, nothing has been added to your car. This is a dealer markup that is certainly not fair. I would not mind paying for something that would be protecting my car, however, it is simply not added. Used cars go through an inspection process. It is up to management if certain items on your car are not repaired. You would be amazed to know what items are not repaired. These will be things that come up in the future and when you pull into Service, you will pay for them out of your own pocket. These are just a few things that go on at Cloninger Ford in Morganton. If you do go, please ask about the turnover. It goes without saying that if you do not take care of your employees, then you certainly will not take care of Your customers.

Please be aware that when you purchase a car here that

Please be aware that when you purchase a car here that greed is the deciding factor. Most everyone is aware that a dealer documentation fee is added to your purchase. This is a normal fee at most all dealerships. However, there is an appearance package, $799 added to every deal. The appearance package supposedly protects your paint for one year. This appearance package is also supposedly added in the detail department. I know for a fact, nothing has been added to your car. This is a dealer markup that is certainly not fair. I would not mind paying for something that would be protecting my car, however, it is simply not added. Used cars go through an inspection process. It is up to management if certain items on your car are not repaired. You would be amazed to know what items are not repaired. These will be things that come up in the future and when you pull into Service, you will pay for them out of your own pocket. These are just a few things that go on at Cloninger Ford in Morganton. If you do go, please ask about the turnover. It goes without saying that if you do not take care of your employees, then you certainly will not take care of Your customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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