Reviews
Write a reviewHigh Quality Dealership
Picked up a used 2015 Mustang from Fadi. Was very easy to work with and we got the deal done very quickly with no headaches. This was largely in part to the transparency and the honesty right from the start. He let me know full disclosure of the car's history and what he noticed with the vehicle. All throughout the process to the payment method it was all straightforward and easy. I noticed a problem with the A/C about a month in and let him know, he was very generous and got it fixed for me within the day. Highly recommend these guys at Ideal Auto. Will buy from then again.
High Quality Dealership
Picked up a used 2015 Mustang from Fadi. Was very easy to work with and we got the deal done very quickly with no headaches. This was largely in part to the transparency and the honesty right from the start. He let me know full disclosure of the car's history and what he noticed with the vehicle. All throughout the process to the payment method it was all straightforward and easy. I noticed a problem with the A/C about a month in and let him know, he was very generous and got it fixed for me within the day. Highly recommend these guys at Ideal Auto. Will buy from then again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Straight to the point!! I can dig it!!
I talked to the guys there about a car on the lot. They explained to me how the process of purchased worked on their lot therefore I was up to speed on the what I was buying and how I was going to do that. Once we made the purchase Fred even through some goodies in to save me some money down the road on upgrades. I'll definitely continue doing business here!!
Straight to the point!! I can dig it!!
I talked to the guys there about a car on the lot. They explained to me how the process of purchased worked on their lot therefore I was up to speed on the what I was buying and how I was going to do that. Once we made the purchase Fred even through some goodies in to save me some money down the road on upgrades. I'll definitely continue doing business here!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing car buying experience
I had a great buying experience with Fedi , he’s the best. He’s very knowledgeable and passionate about cars. I was looking for my dream car on -line and came across these guys. I called and spoke with Fedi , we discussed pricing and scheduled an appointment to see the car. I drove down from Fontana ,ca purchased the car with no haggle/pressure at all. After a couple days of driving the car , I noticed a couple issues I called him back to express my concerns and he immediately took care of the problems. Now that’s what I call customer service ! I most definitely plan to visit them again and I will tell all my family and friends about this place 👍🏿
Amazing car buying experience
I had a great buying experience with Fedi , he’s the best. He’s very knowledgeable and passionate about cars. I was looking for my dream car on -line and came across these guys. I called and spoke with Fedi , we discussed pricing and scheduled an appointment to see the car. I drove down from Fontana ,ca purchased the car with no haggle/pressure at all. After a couple days of driving the car , I noticed a couple issues I called him back to express my concerns and he immediately took care of the problems. Now that’s what I call customer service ! I most definitely plan to visit them again and I will tell all my family and friends about this place 👍🏿
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing experience
Bought a 2016 Charger SRT from them. Such an easy process and a fun experience learning about the car. Fadi didn’t pressure me into purchasing the car at all! Will definitely be bringing some of my friends back to check out their inventory.
Amazing experience
Bought a 2016 Charger SRT from them. Such an easy process and a fun experience learning about the car. Fadi didn’t pressure me into purchasing the car at all! Will definitely be bringing some of my friends back to check out their inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad Customer Service
Took Uber to see the Car at the dealership. They did not have it on the lot. Asked them if they could bring it, but they said it would take at least one day. Scheduled on Friday for the following Monday to view car, then called again on Saturday to ask a question and had just sold it to another party. I had arranged a mechanic to view car. Overall just a waste of time and money, no loyalty to the customer.
Bad Customer Service
Took Uber to see the Car at the dealership. They did not have it on the lot. Asked them if they could bring it, but they said it would take at least one day. Scheduled on Friday for the following Monday to view car, then called again on Saturday to ask a question and had just sold it to another party. I had arranged a mechanic to view car. Overall just a waste of time and money, no loyalty to the customer.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honest people
I had purchased my 2017 Porsche Macan from them 6 months ago and so far it has been amazing. Great price and condition, make sure you speak to Fadi, he made my experience smoother than I thought it would be. Thanks guys
Honest people
I had purchased my 2017 Porsche Macan from them 6 months ago and so far it has been amazing. Great price and condition, make sure you speak to Fadi, he made my experience smoother than I thought it would be. Thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place honest people
Just bought my second Toyota Tacoma from them. I've dealt with these people since 2013 for any help or vehicle purchasing, and they have been great so far.. Very honest about everything, they do not rush you to buy like many other dealerships
Great place honest people
Just bought my second Toyota Tacoma from them. I've dealt with these people since 2013 for any help or vehicle purchasing, and they have been great so far.. Very honest about everything, they do not rush you to buy like many other dealerships
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional and Courteous experience with Fred
My experience with Fred Odish exceeded my expectations. Ideal has a unique inventory that is constantly changing. Fred was very knowledgeable and proficient in explaining to me what they look for when purchasing cars and the steps they follow to condition them for resell. I felt he was honest and fair at each step of the purchasing process. He was prompt at returning my calls and answering my questions and did everything he committed to. I plan to contact Fred first when I need another car, I do not hesitate to recommend him and his company.
Professional and Courteous experience with Fred
My experience with Fred Odish exceeded my expectations. Ideal has a unique inventory that is constantly changing. Fred was very knowledgeable and proficient in explaining to me what they look for when purchasing cars and the steps they follow to condition them for resell. I felt he was honest and fair at each step of the purchasing process. He was prompt at returning my calls and answering my questions and did everything he committed to. I plan to contact Fred first when I need another car, I do not hesitate to recommend him and his company.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car.. Best Price
This is my second car from this place. In love with customer service and quality. Bought my 2013 Ford Flex and 2016 Explorer with warranties. Both were couple of grands below the market. Highly Recommend
Great Car.. Best Price
This is my second car from this place. In love with customer service and quality. Bought my 2013 Ford Flex and 2016 Explorer with warranties. Both were couple of grands below the market. Highly Recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase