Reviews
Write a reviewI been a Mitsubishi customer for years.
I been a Mitsubishi customer for years. L love the service and the care they supply. They work with you to assure you can meet the plan . They made me feel at home.
I been a Mitsubishi customer for years.
I been a Mitsubishi customer for years. L love the service and the care they supply. They work with you to assure you can meet the plan . They made me feel at home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Daidy! We truly appreciate your loyalty as a long-time Mitsubishi customer. It means the world to us that our team makes you feel at home and works with you to meet your needs. Your kind words motivate us to continue providing the exceptional service and care you’ve come to expect. We look forward to serving you for many more years to come!
Great experience with purchasing Outlander!
A big thank you to George for going above and beyond with us and doing everything to accommodate our needs. Very understanding, friendly, and professional. Great team of employees! We are so grateful for the Mitsubishi TR crew on taking their time and really listening to our needs. Because of George and the team, we have this wonderful new Outlander!
Great experience with purchasing Outlander!
A big thank you to George for going above and beyond with us and doing everything to accommodate our needs. Very understanding, friendly, and professional. Great team of employees! We are so grateful for the Mitsubishi TR crew on taking their time and really listening to our needs. Because of George and the team, we have this wonderful new Outlander!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shannon, We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.
Eclipse Mitsubishi
I found find my car there was easy and everyone was great
Eclipse Mitsubishi
I found find my car there was easy and everyone was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Catyhy, Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!
New Car
The staff is very polite and helpful they explained everything you need to know about cars on the lot.
New Car
The staff is very polite and helpful they explained everything you need to know about cars on the lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daisy, We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.
Horrible business, shady sales managers
Worst experience I've had at a dealership, hands down. I did end up buying the car I wanted for close to the price I wanted, but the entire process was horrible. After agreeing upon the out the door price, and confirming it several times, by the time I walked to the finance office there was an extra $147 on the car. Unacceptable. That was rectified simply enough, I'll give them that. After signing everything, I was walked back out to my car and told the gas card could not be found, and that the keys are in it and my salesman is finished. No delivery, no offer to show me the bluetooth, backup cam, the time was incorrect on the clock. These are the simplest of things a dealership can do to make a customer feel appreciated, and they decided they do not want my return business. I was told I'd get my full tank of gas when I come to receive my plates. I picked up my plates today, which, are handed to you by the receptionist and left to the purchaser to put on, and my salesman is nowhere to be found. So they never honored their own contract, in which the tank of gas is included in the purchasing price. My salesman seemed very green to me, so I won't drag his name through the mud. I will, however, drag the sales manager Gino through the mud. Very aggressive, hostile at times, didn't appear to want my business. Once I let up a little bit on my price, since we were $1,200 apart, he actually went UP on the price, getting further away from making a deal. Very backhanded business tactics at Tom's River Mitsubishi, I strongly urge anyone without years of car experience to stay far away.
Horrible business, shady sales managers
Worst experience I've had at a dealership, hands down. I did end up buying the car I wanted for close to the price I wanted, but the entire process was horrible. After agreeing upon the out the door price, and confirming it several times, by the time I walked to the finance office there was an extra $147 on the car. Unacceptable. That was rectified simply enough, I'll give them that. After signing everything, I was walked back out to my car and told the gas card could not be found, and that the keys are in it and my salesman is finished. No delivery, no offer to show me the bluetooth, backup cam, the time was incorrect on the clock. These are the simplest of things a dealership can do to make a customer feel appreciated, and they decided they do not want my return business. I was told I'd get my full tank of gas when I come to receive my plates. I picked up my plates today, which, are handed to you by the receptionist and left to the purchaser to put on, and my salesman is nowhere to be found. So they never honored their own contract, in which the tank of gas is included in the purchasing price. My salesman seemed very green to me, so I won't drag his name through the mud. I will, however, drag the sales manager Gino through the mud. Very aggressive, hostile at times, didn't appear to want my business. Once I let up a little bit on my price, since we were $1,200 apart, he actually went UP on the price, getting further away from making a deal. Very backhanded business tactics at Tom's River Mitsubishi, I strongly urge anyone without years of car experience to stay far away.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
SUPER SERVICE !!
It looks like I'm the first to leave a review. What can I say about Tom's River Mitsubishi? They're THE BEST!! Mr Frank Tomas (Director of Business Dev) is a gem amongst salespeople. He's a consummate professional who made my car purchase a breeze! I bought a beautiful 2017 Lancer (manual). I live in Brooklyn, so it would've been difficult for me to get out to NJ to see the car. Mr Tomas made is easy for me to purchase the car online and his salesman James Natoli delivered the car to my home in Brooklyn. What great service! I love my new car and would recommend Tom's River Group to everyone. They give you great service, peace of mind and a fair price
SUPER SERVICE !!
It looks like I'm the first to leave a review. What can I say about Tom's River Mitsubishi? They're THE BEST!! Mr Frank Tomas (Director of Business Dev) is a gem amongst salespeople. He's a consummate professional who made my car purchase a breeze! I bought a beautiful 2017 Lancer (manual). I live in Brooklyn, so it would've been difficult for me to get out to NJ to see the car. Mr Tomas made is easy for me to purchase the car online and his salesman James Natoli delivered the car to my home in Brooklyn. What great service! I love my new car and would recommend Tom's River Group to everyone. They give you great service, peace of mind and a fair price
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase