Reviews
Write a review2010 Cadillac DTS
Went to dealership to take a look at a 2010 Cadillac DTS. Andy met me in the lot, I showed him the car I wanted to see, he got me the keys and left me to inspect the car. I took my time and was not pressured. I went back in to see about a test drive. They put a plate on and we drove a few miles to see that the car was good to go. I put a small deposit on the vehicle so that I could return the next day and let my wife see and drive the car. We returned, drove the car again.. and did another once over. We decided to buy the car and the staff were all courteous and professional. They answered questions, and went over every form .. easy process. At no time did I feel pressured or pushed into buying. The car sold itself, and I waited a week, before my review so that we could honestly say that it is a comfortable, quiet,dependable car. Andy did a great job working with us.. as did all the folks at eAuto. Give them a chance to earn your business, we are quite happy with the whole process and we've had no issues with our new (used) Cadillac. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEST SERVICE EVER!!!
They are so awesome!! Very nice productive and make the process easy and stress free. Very relatable staff. Great quality cars nice lot. NO complaints!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks again! Happy to help!
Fast, easy and personable
I really wasn?t sure about financing a used vehicle but this place made it so easy. They?re not pushy dealers, they do t try to give you something that you don?t want or can?t afford. So pleased with what I bought and this service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Carrie!
Service
Was very happy with my visit to eAuto Discount. Great family and great coffee! The facility was very clean and I was able to work directly with the owner and his son.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent! I love our coffee too! :)
Great place to get a car
The service was great, nice people, they have really good deals, easy location to get too. Got a great truck for a really good deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad we could help!
Happy customer
Fast helpful professional and friendly. Great business to deal with and always looking out for their customers. Friendly staff you can count on. Deffiently a place to recommend family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much! Our pleasure!
I love my car!
I bought a Ford Explorer and its amazing! They helped my finance, made sure i had a warranty, and worked with my credit! I would def recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome vehicle! Great deal on it!
2007 chevy
Very happy I went to this dealer I was unable to get financed anywhere else but they worked some kind of magic and I am now driving a great car with a extended warranty very professional and friendly love the guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much! Our pleasure!
2010 Subaru Outback
Drove 35 minutes to look at a 2010 Subaru Outback they had listed for sale this past weekend. The price seemed fair and the pictures that were posted online made the car look very clean. The pictures showed a car that had the seats wrapped in plastic and everything looked like it been professionally detailed. We showed up unannounced and saw that the Outback was parked right in front of the door. We walked up to the car and it was absolutely filthy! Seemed as thought the owner had been using it as his personal car?? There was food, crumbs, empty water bottles, etc. littered throughout the car. There were even groceries and pet food in the trunk. Absolutely ridiculous. If the car originally looked as good in the pictures and then was trashed by an employee, that is a shame. This place is a joke, and it is in a bad neighborhood. Do not waste your time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We pride ourselves on being located in a diverse and inclusive Western NY neighborhood. I'm not sure why the consumer feels this is a negative but we proudly have operated for over 30 years in a multicultural district of our great community. As far as the vehicle, unfortunately the consumer was viewing an employee's vehicle, which is identical in description to the one he was viewing on the site. I would have been glad to point that out but the consumer never spoke to anyone. We always encourage open dialogue when interested in purchasing a vehicle.
My favorite dealer!
I was getting service work done and i noticed a truck for sale that I really wanted. I ended up purchasing it while trading in my old vehicle for a fair price. The whole experience was great and I have become a frequent customer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Jen! We look forward to seeing you again.