Chapman Volkswagen

Helped my mom buy a brand new Atlas Sport! Made the process effortless and made her feel comfortable while outside her comfort zone! He even helped her... preset the radio stations!!

We recently leased a new Tiguan from Chapman VW. We reached out to every VW dealership in the Phoenix area. When we first called, Lester was very professional... and did as he said he would. Once at the dealership, both Lester & Josh were professional, kind, and attentive. They made the entire experience pleasant and painless! We highly recommend checking them out if you are in the market for a VW. Thanks Chapman VW!

Where do I begin? Jairo Lester Parrales... We will start with him. He was knowledgeable, passionate about the product and for Chapmen Volkswagen Scottsdale.... Two years ago I swore I would never be back. This place sold me a car on a Friday and took it back on a Saturday. Then... Lester Parrales came along called, text and met me. Overtime he built my trust and I went back in for the experience of a life time! I now Owen my dream car! Chapman Volkswagen Scottsdale, and Lester are proof everyone should get a second chase...That's where dreams really do come true. Thank you Lester and Chapman Volkswagen Scottsdale

Leslie has excellent customer service skills. She really listens to what you are saying and is honest with you. She went above and beyond to provide me... with all the information and even real natural pictures of the car she sent to me. She was extremely patient with me- for somebody who has OCD. If you are out of state and see a car at their Dealership they make it as easy as possible for you. Ask for Leslie!

Courtney was a great sales rep to work with at Chapman. She showed us the car we wanted and we were able to quickly come to final terms on the sale. Very... pleased with our experience!

Kevin was great. Super respectful, no pressure and very responsive to any questions. I would send friends and family to work with him. The rest of the... finance team was incredible as well..

We started looking for a new car on line, doing all the comparisons and pricing. When we decided on the VW Tiguan, we started looking for which dealership... had the different colors and options we wanted to choose and found Chapman to have the most, When we arrived and met Lester, he was very friendly and we were able to test drive the car easily. He also made the purchasing process simple for us.

Courtney and the Chapman team were extremely thorough and helpful despite the pandemic! in getting our car sale finalized. Highly recommend working with... this group. Very pleased :)

I recently contacted Chapman to inquire about getting a replacement windshield for my 2019 Atlas. They recommended Mountainside Glass who coordinated performing... the repair at the dealership so that VW Service could do the ADAS calibration afterwards in one visit. I was greeted by PETE when I arrived, and he was very upfront about the time it would take - 6-8 hours in total, because the glass needed to set for 2 hours after install before calibration could be performed. He offered to drive me home or to work, and when I chose to stay at the dealership, he offered to drive me out to pickup lunch. When the repair was complete, they returned the car washed and polished. All in all, a great service experience. Also, shout out to JESSE PHILLIPS at Mountainside Glass for an excellent replacement job - he even vacuumed the car interior!

I started the process online. And met with Lester the next day. He had what requested for me to drive. The purchase was made within hours. Thanks to Lester.