Chapman Volkswagen

I could not have asked for a better experience!! Kelley was wonderful! When Kelley and I first began speaking, I was in Florida. I was looking to secure... a vehicle for my daughter that attended the UofA. Kelley was responsive, efficient, and exdordinarily kind! She???s far superceeded all the other sales people I had spoken with in both Florida and Arizona. She???s much more than the saleswoman we all expect, she???s the one we dream of! I highly recommend!!

Thank you, Javier, for your phenomenal, second-miling customer service. You are intensely committed and relentless in your spirit of service and customer... delight. YOU are a leader in every respect. Your dedication is unparalleled. All of your customers, like me, are blessed to access your expertise. Thank you for all you do!!

The experience was very very good. No one was pushy, every one worked hard to help close the deal. Thanks 5 stars from me. JB.

Kelley was fantastic. They worked with me to eliminate/reduce the add-ins that I did not want. Being forced to purchase Kahu is my only complaint but that... is not the dealership???s fault- they did not have the ability to remove it.

After checking out the Golf when my mom was buying her Jetta, I decided to trade my Subaru Cross Trek for a Golf SE. Of coarse we called Kelley at Chapman... VW. She found the perfect car for me, I love it! Thanks to my mom and dad and a big thanks to Kelley!! Matthew Scully

We went to Chapman Volkswagen to meet Kelley Madden and look at 2019 Jetta's. From the initial phone call to finding the perfect Jetta for me, Kelley... was amazing. Her knowledge and enthusiasm was clear. She explained all the safety and media features that the 2019 Jetta has to offer. I was unfamiliar with these because I was trading (unloading) a 2002 very "loved" car, that had none of these... We came in with a pre-approved loan from our credit union and Michael Robertson in finance beat it! We left there with a very safe, stylish, 2019 Jetta with a great deal! I could not be more thrilled! I will definitely recommend Kelley Madden and Chapman Volkswagen to family and friends!

A big thank you to Kelley! I was an out-of-state buyer. So as you can imagine, it was a gamble to come all the way out to look at a used car to have things... work out. But they did - thanks to Kelley! She answered all my questions (and there were a lot) and put my nervousness at ease (which was even more). Also to Robert, thanks for his assistance in dealing with my trade. On the paperwork side, there have been a few hiccups, but I've had my car for about two months now, and I love my GTI more and more each day. Thanks again to everybody Chapman and sorry for the late response Kelly, but you rocked it!

Jordan Colwell was very diligent in helping me get out of my old lease and into a new one. I walked away with a new 2019 Jetta. There were definitely some... challenges to over come but in the end it was a successful deal. I believe your are not selling a car but creating a long term relationship with the buyer and the seller. I will conitiue to used Chapman Scottsdale for all my dealer needs.

Everyone at Chapman Volkswagen: Dan, Ruben, Josh, Rafa, and also Mike in the Service Dept. took fabulous care of me. They took the time to explain everything,... every step of the way. This is my second car from Chapman VW -- they're the best!

Kelley was great to work with. She listened to my desired goals and responded with a beautiful new car, payments I could afford and respected my time in... the dealership (I hate buying a car). Thank you Kelley for your hard work and making this process so easy!