Reviews
Dylan was very professional in explaining the work performed. Very satisfied with the performance of the mechanics. Suggestion: Advise customers of the additional Visa charges before pickup time. They should have the option of payment style.
Dylan was very professional in explaining the work performed. Very satisfied with the performance of the mechanics. Suggestion: Advise customers of the additional Visa charges before pickup time. They should have the option of payment style.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!
Manny was a great help with parts after purchasing a used VW from your dealership.
Manny was a great help with parts after purchasing a used VW from your dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing the positive feedback on your experience with Manny. We take pride in serving our customers and hope to see you again soon!
Great experience, everyone at the dealership was welcoming and nice. Definitely bringing my vehicle back here for future service.
Great experience, everyone at the dealership was welcoming and nice. Definitely bringing my vehicle back here for future service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.
I have been a Chapman VW customer for 27 years. Do I need to say more? I have had several VWs in that time and had them all serviced at Chapman VW. I have always been treated well at this dealership and highly recommend them.
I have been a Chapman VW customer for 27 years. Do I need to say more? I have had several VWs in that time and had them all serviced at Chapman VW. I have always been treated well at this dealership and highly recommend them.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!
Excellent team from start to finish. I never had to set foot in the dealership and they did everything over the phone and via secure e-mail. Ordered the 2026 Golf R (MK 8.5) grey metallic, alloy wheels, and euro package; it was shipped to my house in Sacramento, CA four days later. Excellent dealership with no MSRP mark-up.
Excellent team from start to finish. I never had to set foot in the dealership and they did everything over the phone and via secure e-mail. Ordered the 2026 Golf R (MK 8.5) grey metallic, alloy wheels, and euro package; it was shipped to my house in Sacramento, CA four days later. Excellent dealership with no MSRP mark-up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.
I had a great experience with VW Chapman Scottsdale. Mason, my sales advisor was really helpful and accommodating. I wouldn’t have gotten my 2026 Tiguan if it wasn’t for him. Brian is also helpful with sorting out the financing documents. I wouldn’t highly recommend this team! Great job guys.
I had a great experience with VW Chapman Scottsdale. Mason, my sales advisor was really helpful and accommodating. I wouldn’t have gotten my 2026 Tiguan if it wasn’t for him. Brian is also helpful with sorting out the financing documents. I wouldn’t highly recommend this team! Great job guys.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.
The method of setting an appointment was arduous, but completed though different from the last time I made an appointment. The service contact Ty was very good and attentive. The service technician Scott was also quite good and checked in with me as to what was going on and the next steps. I will use the Chapman VW dealership again as needed.
The method of setting an appointment was arduous, but completed though different from the last time I made an appointment. The service contact Ty was very good and attentive. The service technician Scott was also quite good and checked in with me as to what was going on and the next steps. I will use the Chapman VW dealership again as needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.
Everyone was great that we came in contact with. Highly recommend Mason and this group.
Everyone was great that we came in contact with. Highly recommend Mason and this group.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!
My service advisor, Reid Richman, was extremely welcoming, friendly and professional. He impressed me and this dealership. Thank you.
My service advisor, Reid Richman, was extremely welcoming, friendly and professional. He impressed me and this dealership. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing the positive feedback on your experience with Reid Richman. We take pride in serving our customers and hope to see you again soon!
I was very impressed with my service advisor. Manuel Sanchez/he was professional and friendly and helpful and thorough./ I appreciated that he got me in without an appointment and took care of everything.
I was very impressed with my service advisor. Manuel Sanchez/he was professional and friendly and helpful and thorough./ I appreciated that he got me in without an appointment and took care of everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to see that you had a good experience with Manuel Sanchez. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.