These guys are complete liars. I drove from over an hour and a half away just to get there and find out the vehicle is garbage. I asked over the phone... if there was ANY physical damage to the vehicle and he said no. When I got there I was shocked. The white sport trac had a huge dent on tailgate. Interior had rips and broken console pieces. The ENTIRE sway bar link and ball joint was missing on the right side (I can't make this up). And the 4low almost locked the vehicle up. Do yourselves a favor and shop from another dealer. Completely ruined my entire day.
They were very honest and straightforward and they have good prices and cars in good condition
Very good experience. I drove 9 hours to get car, they met me after hours and were very professional. Very honest dealer, great car. perfect experience.... Planning on getting another car from them in the near future I was so impressed. Thanks again!
Thank you so much for buying your prius from us. we hope you had a pleasant drive back to Ohio. We specialize in hybrid cars, so if you need any help... with service, please give us a call, we will be happy to assist you over the phone, and help make sure the repair shop you are using are charging you a fair price. Thanks again.
Honest and principled dealers who know their business and care about their customers. They were professional, efficient, and very respectful of my budget... and my preferences. I generally don't like the car-buying process, but dealing these guys was actually a refreshing and enjoyable experience. Highly recommended to anyone looking for a decent used car!
I must say the experience at this used dealership was nothing like what you would expect. I took my sister here to purchase a Honda Accord coupe (her dream... car) on 12/17/16. The vehicle was not there when we first arrived, the salesman Dave was very helpful in making a call to get the vehicle to the lot within a hour. Dave provided the Carfax report for us to review and told us before he hit print the car showed a minor accident from years prior and the car didn't even show it in person. He was truthful and it was a minor accident with a excellent service history. When we returned the car was there like promised and looked great no showing of any damage flawless throughout. We met with the other salesman Mark who immediately began to tell us about the car down to the two very small minor scratches that was not noticeable on the hood. All in all this is an Outstanding use dealership with two very honest and upfront gentlemen that you just don't find now days even at big name new dealers. I have bought over 15 cars in my lifetime from various dealers Chevy, Lexus, Mercedes etc.. I must say Best Deal Auto Outlet ranks among the top, not as fancy dealer with amenities, but with professionalism and honest you can trust. These guys were able to satisfy my sister(and me) beyond expectations with the condition and mechanical state of the car. We left with tittle in hand after Dave refereed me and Mark negotiating (LOL). I would Diffidently return here for another purchase. Thanks Mark and Dave you guys made my sister smile for Christmas
A++ love this guys. Very honest people. Good price and good vehicle . My pleasure doing business with this dealership . Thank you Mark for the smooth... transaction!!!
Everyone knows the reputation of used car dealers and that's what I expected when looking for a used commuter car at the used car dealerships near my home....Best... Deal blew me out of the water with their professionalism, non pressure sales tactics, and the reasonable prices they ask for their cars. Walter assisted me and was nothing short of OUTSTANDING. He readily volunteered the CarFax for the car and explained how they set prices for cars. I was very happy with my experience and would definitely buy from them again. Also, my son test drove a car that had a small issue and they immediately took the car to a nearby mechanic to get it repaired. They did not even wait to see if he would buy the car...he didn't, but I'm extremely impressed that they cared enough to immediately remedy the problem. To top it off, the title wasn't available when I bought the car yesterday (Saturday evening) so I told them I would drop by on Monday since they were closed Sunday. The owner came to my house today (Sunday) and personally delivered the title. Best Deal does NOT fit the normal stereotype of used car dealers.
Mr. Brady, Thank you for your review. Your pleasant experience with us continues to motivate us in providing the BEST service we can possible offer.
I bought a 2012 toyota corolla le with 12k miles still under warranty for $3500.00 lees than what the Toyota dealer was going to charge me for the same... exact car. Presistent, Honest, Punctual. These guys are good. Definitely recommend!
Misha, Glad to hear your happy with your purchase!
I found Best Deal Auto Outlet on cars.com. Looked over their website and found a van with low mileage and nice looking. Went to check it over and was told... right off what they knew was wrong with it. I have NEVER found such honesty from a car dealer. Dealing with these folks was a really nice experience. They welcomed me taking it to my mechanic to have it checked out without a blink of an eye. Every little detail was taken care of before my purchase. I have already recommended them to friends. Next time I need a vehicle, I will be back.
Hazel, Thank you for buying your Nissan Quest from us. I am delighted that you had a great experience with us! Please call us if you ever need any he...lp or if you have any questions about your cars maintenance schedule. A car is as good as you take care of it =)
Prompt Efficient service. Called for an appointment to see the car. Drove it, loved it. Great financing options and a 3 month warranty with an option to... extend after 3 months. Greeters and sales personnel were terrific.