Starling Buick GMC of Venice

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 9, 2019

    Pretty much be prepared to be taken advantage of period.

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    2.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd be willing to pr...ovide more feedback, please reach out to us at (941) 584-8056 so we can assist you further. We look forward to hearing from you.

  • 5.0 out of 5
    April 6, 2019

    On 02/11/2019 I purchased a new 2018 Buick Regal Fastback from Charlie Surface. His friendly yet professional attitude was the deciding factor in my purchase.... Because I am an out of state resident, the title and registration was quite complicated. Reyne Schrock, from the Business Office exhibited the same friendly and professional service. Both Charlie and Reyne did what they promised in a timely manner and I recommend both of them to anyone shopping for a vehicle. I rate the both a 10 .

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you so much for your positive comments about Starling Buick GMC! We hope to see you soon!

  • April 8, 2018

    I have purchased and service 6 different vehicle with this dealership over the last 9 years, and have nothing but good to say about them. Great Dealership

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, thank you for your kind words and this wonderful review! We value your business, and look forward to you next visit!

  • 5.0 out of 5
    March 4, 2019

    I am very happy with Starling Buick/GMC! I bought my car from them, and only take my car to be serviced there! Everyone is helpful, professional, and one... of the best dealerships that I have been to.

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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing our dealership as your first choice for all your automotive needs! We hope to see you soon. Take care!

  • 4.0 out of 5
    March 4, 2019

    Timely professional service for my vehicle. Job came in under quote.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

  • 1.0 out of 5
    February 27, 2019

    Bought a used car 2010 Buick n within a day noticed transmission was not shifting right n vibration when car is moving. The salesman told me take this... car n drive it any issues bring back before 30 days n we will fix it for free... lies lies stay away from this dealership their word is in trusting

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (941) 584-8056 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    February 26, 2019

    I have been looking for a Buick Enclave for a while. I went to a dealership prior to coming to Starling and i had the worst experience so i left. Starling... Buick GMC did NOT disappoint! I couldn't be happier. This was a smooth transition! Thank you so much Stuart, Jason and Starling staff! YOU GUYS ROCK!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the f...uture. Take care!

  • 1.0 out of 5
    February 22, 2019

    I bought a used Buick Lucerne the manager said they would fix any problems I found in the first 30 days So I drove it for 3 Days Noting what was wrong... with it. When I brought it in to have the items fixed . A mirror Ect. The manager told me to "Go Pound Sand" He said because he didn't make enough money on the Deal he wasn't going to fix what was broken. They lied to me they will lie to You. Run Away as fast as you can. I shook their hand and then they had no Honor

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (941) 584-8056 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    November 10, 2018

    We bought a used Toyota from starling yesterday . Everyone was nice , professional ,helpful and knowledgeable. We went to two different dealerships before... starling and it was horrible . Starling was wonderful they made buying a car an enjoyable process. They were so organized I was able to drive my new car home the same day .I would recommend them highly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear we delivered such a great car buying experience! If there's anything further we can do for you, we are happy to help! Thanks again ...for the recommendation, and have an amazing day!

  • 5.0 out of 5
    May 23, 2018

    Excellent service rep and service quality. Service was a 12,000 mile review. Very nice that GM paid for the oil change as part of my purchase agreement.... Highly recommend to keep this with new vehicles for first couple of years.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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