Reviews
Write a reviewFiance manager added $5617 to my loan.
Fiance manager added $5617 to my loan. I called to have it removed. He would not return my calls. I drove back to the stealership and ti sign a form. They still refuse to remove it. These people are crooks. DO NOT GO THERE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hillsborough jeep added $5617 worth of "protection " to
Hillsborough jeep added $5617 worth of "protection " to my deal. I called, drove over there to have this removed. They refused to return my calls. AVOID THIS STEALERSHIP LIKE THE PLAGUE!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had my 2018 ram 2500 from Oct 4th until Dec 6 for a ram
Had my 2018 ram 2500 from Oct 4th until Dec 6 for a ram warranty covered repair (new rear end) finally, after I had to call the cooperate office to get the part rushed, I got my truck back and guess what it's still not right. It still makes rubbing and clanking noises from the supposedly new rear end. I won't be going back and if you're smart you won't waste your time at Hillsborough Chrysler Dodge Jeep Ram.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I apologize that your vehicle is still making noise. Due to restraints on parts the repair did take longer then we would have liked. If you are still having problems please return to us and we will look over your vehicle and correct any issue that you are having. The repair comes with a 3yr warranty and is at no cost if it has anything to do what we have done. Adam Welteroth Service Manager Hillsborough CDJR
Nearly Impossible to Reach
Really frustrating. I've called their service department several times during business hours to schedule service and have left lengthy, detailed messages, but I've never received a call back. I suppose I'll be going to Durham.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
I appreciated them for helping me find what I was looking for , they pointed me in the right direction and I found my car. Recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase