Reviews
Service rep explained basic vs enhanced service and did not try to up-sale me when I chose basic. No sales pressure. The service was performed promptly with an online written report and my car was returned washed. No additional items were needed or recommended. My loaner car was the same model as my car being serviced.
Service rep explained basic vs enhanced service and did not try to up-sale me when I chose basic. No sales pressure. The service was performed promptly with an online written report and my car was returned washed. No additional items were needed or recommended. My loaner car was the same model as my car being serviced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great dealer and good service Henry Chang was my advisor for the 2nd time. He communicated very well, provide a Uber both ways. Car came in dirty and it was washed very great, Zero water spots, etc.
Great dealer and good service Henry Chang was my advisor for the 2nd time. He communicated very well, provide a Uber both ways. Car came in dirty and it was washed very great, Zero water spots, etc.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Jonathan the service manager was amazing as usual He is professional and gives timely updates and is a pleasure to work with Dealership renovations look great too
Jonathan the service manager was amazing as usual He is professional and gives timely updates and is a pleasure to work with Dealership renovations look great too
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Leslie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I recently purchased a used Lexus from Porsche Irvine, and the entire experience exceeded my expectations. The professionalism, kindness, and customer service provided by the team were outstanding. They were always responsive, addressed my questions promptly, and made the entire buying process smooth and stress-free. I was especially impressed by how quickly they reacted to my needs and ensured everything was taken care of. A special thank you to Edgardo and Steve for their exceptional service. They were honest, knowledgeable, and genuinely cared about making sure I had a great experience. If you?re looking for a dealership that values its customers and provides first-class service, I highly recommend Porsche Irvine?even if you?re shopping for a pre-owned vehicle.
I recently purchased a used Lexus from Porsche Irvine, and the entire experience exceeded my expectations. The professionalism, kindness, and customer service provided by the team were outstanding. They were always responsive, addressed my questions promptly, and made the entire buying process smooth and stress-free. I was especially impressed by how quickly they reacted to my needs and ensured everything was taken care of. A special thank you to Edgardo and Steve for their exceptional service. They were honest, knowledgeable, and genuinely cared about making sure I had a great experience. If you?re looking for a dealership that values its customers and provides first-class service, I highly recommend Porsche Irvine?even if you?re shopping for a pre-owned vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Lower than 5 stars because of initial ability to correct problem with GPS. The buying process was rated lower because the financial representative did not reflect/document the total down payment and on three separate times quoted a figure to be paid $5,000 more than quoted/calculated. The official billing quoted a price $5,000 higher and on all three occasions was challenged and met by ?Oh, I forgot?. Unacceptable.
Lower than 5 stars because of initial ability to correct problem with GPS. The buying process was rated lower because the financial representative did not reflect/document the total down payment and on three separate times quoted a figure to be paid $5,000 more than quoted/calculated. The official billing quoted a price $5,000 higher and on all three occasions was challenged and met by ?Oh, I forgot?. Unacceptable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bruce, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Friendly Porsche dealer - they are not pretentious and treat everyone the same. Ask for Garrick. I've known him for over 10 years, I was his first P-Car customer when he was at another local P-car dealer. He's a solid person and will not tell you anything that he's not sure of. Shop here with confidence.
Friendly Porsche dealer - they are not pretentious and treat everyone the same. Ask for Garrick. I've known him for over 10 years, I was his first P-Car customer when he was at another local P-car dealer. He's a solid person and will not tell you anything that he's not sure of. Shop here with confidence.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!
I appreciate the attention to detail and the high level of service provided. It is clear that the team at Porsche Irvine values customer satisfaction, and I look forward to my future interactions with your service center. Thank you for your commitment to excellence.
I appreciate the attention to detail and the high level of service provided. It is clear that the team at Porsche Irvine values customer satisfaction, and I look forward to my future interactions with your service center. Thank you for your commitment to excellence.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Vahid, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
My wife and I had a great experience at Porsche Irvine. We actually just walked in to test drive a new Cayenne and actually ended up purchasing a Cayenne GTS. I was very impressed with the sales person, Nick Sowlati, he took the time to show us the differences of the various models and was extremely knowledgeable of all the options and trims. We test drove several models. Nick was great about answering all our questions. The purchase process was easy and the team including the Finance person, Eddie, was a pleasure to work with. The facility and condition of the dealership is impressive.
My wife and I had a great experience at Porsche Irvine. We actually just walked in to test drive a new Cayenne and actually ended up purchasing a Cayenne GTS. I was very impressed with the sales person, Nick Sowlati, he took the time to show us the differences of the various models and was extremely knowledgeable of all the options and trims. We test drove several models. Nick was great about answering all our questions. The purchase process was easy and the team including the Finance person, Eddie, was a pleasure to work with. The facility and condition of the dealership is impressive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
David Nidess was fabulous!!! Knowledgeable, professional, everything that you want in your Sales Consultant. I recommend David and Porsche dealership located in Irvine. You will not regret it!!!
David Nidess was fabulous!!! Knowledgeable, professional, everything that you want in your Sales Consultant. I recommend David and Porsche dealership located in Irvine. You will not regret it!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gregory, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Feel free to stop by if you ever need any more help.
Upon arrival to the the dealership My family and I were treated with respect. Michael U. Was professional, respectful and cared about the situation.
Upon arrival to the the dealership My family and I were treated with respect. Michael U. Was professional, respectful and cared about the situation.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Upon arrival to the dealership My family and I were treated with respect. Michael U. Was professional, respectful and cared about the situation.
Upon arrival to the dealership My family and I were treated with respect. Michael U. Was professional, respectful and cared about the situation.