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Longo Toyota of Prosper

(1,475 reviews)
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–8:30pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 223-1858 (888) 223-1858
Used (866) 495-1899 (866) 495-1899

Reviews

(1,475 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota of Prosper from DealerRater.

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Work with David Wilmoth on purchasing new 2022 camry....

Work with David Wilmoth on purchasing new 2022 camry. David and this dealership are professional and good place to buy new toyota.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 STAR posting on DealerRater and for entrusting Longo Toyota of Prosper | David & the team with your auto care needs. Make it a great day - Team Longo

Fast, accurate and friendly. Doug Ranzer is always a top...

Fast, accurate and friendly. Doug Ranzer is always a top professional and efficiently managing all aspects of the visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your your shout on DealerRater, We're delighted to read of the caring attention provided by Doug. Have a great rest of the week and Happy Holidays - Team Longo

Always courteous and prompt. Called before repairing a...

Always courteous and prompt. Called before repairing a new issue . Texted when vehicle was done and quickly checked out. Great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the shout out on DealerRater and we're honored to serve you! Team Longo

Professional services and clean. Courteous and polite...

Professional services and clean. Courteous and polite with comfortable waiting area. Work completed in a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Happy Monday it's Longo Toyota of Prosper wanting to say THANK YOU for the shout out on DealerRater. We know you have many choices when servicing your vehicle and we're honored to have been selected to handle your auto care needs. Please have the Merriest of Holidays and hurry back - Team Longo

Tony is outstanding!!!! He made me feel comfortable with...

Tony is outstanding!!!! He made me feel comfortable with such a stressful process. He exceeded all of my expectations! I would recommend Tony on any given day and I certainly will use him for any future purchases! He has restored my trust and I am grateful for him! Thank you as you have no idea how this has made my day! Coming from such a challenging year I totally appreciate everything that you have done! And I love my new car! May God continue to bless you and your family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

From all of us @ Longo Toyota of Prosper, we're honored to serve you and delighted to read of the caring attention Tony and the team provided. Please have the Merriest of Holidays and welcome to the Longo Family

We have purchased two vehicles from Tony Bailey and Longo...

We have purchased two vehicles from Tony Bailey and Longo Toyota Prosper in the last few months. Tony has been fantastic! We will definitely purchase future vehicles from Longo and "Superman" Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Boy did this posting on Dealer Rater ever bring a smile to our faces @ Longo Toyota of Prosper and welcome back.... We're honored to serve you, not 1x but coming back a second time in months (WOW).... THANK YOU * THANK YOU * THANK YOU. We wish you the Happiest of Holidays

I drove in not sure if I was going to be attended quickly...

I drove in not sure if I was going to be attended quickly enough to pick the kids up from school. Not only did I leave the dearship sooner than expected but they resolved the issue at no charge, which confirms that even when I have a big problem, Longo Toyota of Prosper is where I should be heading.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and delighted to read of the caring attention Kenneth and the team @ Longo Toyota of Prosper provided. We wish you the Merriest of Holidays and we will see you next year (2022). Team Longo

I am very pleased with today’s service as usual! Keep up...

I am very pleased with today’s service as usual! Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're honored to serve you and please have the Merriest of Holidays - Team Longo

I am very please with my experience at Longo of Toyota. I...

I am very please with my experience at Longo of Toyota. I showed up around noon to inquire about the car I wanted and drove it off the lot it a few hours later. Quick and easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're honored to serve you and please have the Merriest of Holidays - Enjoy what you drive - Team Longo

RW, Randy was a great, showed us from day one he was to...

RW, Randy was a great, showed us from day one he was to help us acquired a brand new Toyota and kept us well informed of our CH-R till it was delivered also kept us up to date and was there with us until the we left the dealership he show us the bells and whistles of the car and ask us to give a call for anything we could have a question about our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your brand new Toyota. From all of us @ Longo Toyota of Prosper, we're honored to serve you and please enjoy what you drive. Happy Holidays - Team Longo