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DriveTime of Lakewood

(44 reviews)
Visit DriveTime of Lakewood
Sales hours: 11:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(877) 818-5976 (877) 818-5976

Reviews

(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveTime of Lakewood from DealerRater.

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The whole team here is very low pressure and lets you

The whole team here is very low pressure and lets you take your time looking at the cars with just the right amount of keeping an eye on you to make sure you're doing alright and have your questions answered. Mark was very down to Earth and helpful with the car purchase, would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience I've ever had at a dealership.

Best experience I've ever had at a dealership. John was extremely helpful and professional from beginning to end. Would highly recommend anyone to buy a vehicle here. Thanks John!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tequa took awesome care of me and helped get my family

Tequa took awesome care of me and helped get my family back in the road. Thank you for your help and making the experience smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchasing experience was GREAT!

Purchasing experience was GREAT! HIGHLY Recommend however my check engine light came on 5 days before my 30 day warranty was up and I called the mechanic they gave me who takes their warranty and they can't get me in until after my warranty expires. Called their customer relations and they want me to pay for the diagnostic and see exactly what it is and then they will decide if they will cover it. Seems to me like they only want to cover it if it's a small, cheap fix. So now I have a car with a faulty injection code and my plates are due and can't afford both. The extended warranty was very expensive and I feel like the car shouldn't be breaking down less than 30 days after purchase. So while purchasing experience was great, I do not recommend them because once you're out the door they are less than helpful. No one wants to deal with us and it's terrible customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worst place ever

Sold me a car with a leaking tranny. Thank god we caught on before the 30 warranty ran out!! Save yourself the headache!! Complete crooks!! I knew i should have gone to a real car dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyting was gine until iadk to change tramission fliid tha

Place sucks loire customer. Over tramsdion floyd have laster call they gang uup was happy until now is so strip ask for paper work refused to giveto me. Saying is my problem when is not to bad they lost a customer this is the only car ill but at this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Professional

Robert Leon was our sales person and he was awesome,very professional, patient,and educated in this business.Told us upfront what was needed and everything went very smoothly,no back in front.Very good experience for us.Upon signing the same goes for Ryan,in finance.just an overall good experience.Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Robert Leon

I highly recommend Robert Leon. I came in and asked who could help me he jumped up came right to me, came outside in the rain finished cradle to grave the deal very helpful very personal would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had an awesome experience at DriveTime Lakewood

This is not your typical dealership. All the staff and sales people were super nice,not pushy, and very knowledgeable. I got pre approved online and when I went in they did not change anything or ask for more money. They really work with you to get you in the right car for the right price. Very satisfied!!thanks Ryan and Jerrod!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast, simple, and an easy way to get into a car!

Drive Time was an amazing experience for me. This is my first time purchasing a vehicle on my own & even with not so good credit, they financed me & got me into a great car. My payments are affordable too! Will definitely recommend to my friends & family. And I know where to go next time I need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.