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DriveTime of NE Charlotte

(26 reviews)
Visit DriveTime of NE Charlotte
Sales hours: 11:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(704) 234-7853 (704) 234-7853

Reviews

(26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveTime of NE Charlotte from DealerRater.

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Tanner was EXCELLENT!

Tanner was EXCELLENT! Thank you for your service. We are well pleased and very thankful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ty worked with us and he was amazing!

Ty worked with us and he was amazing! He listened to our concerns and made sure we were heard and helped us get into an our new car. He is an excellent salesman!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was an amazing experience.

It was an amazing experience. They were very nice. The gentleman who helped us, Cullen, was friendly and helpful. I love how he was not pushy to make a sale and let me look at the cars I wanted too He was patient with us especially when I have four kids. I am recommending this location to anyone who needs a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer service, Dalya was amazing and easy buyers

Great Customer service, Dalya was amazing and easy buyers experience ever I will be back definitely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dalya was amazing and honest.

Dalya was amazing and honest. She was patient with us while we took our time picking out a car that fit us and my budget. Dealership was amazing and they have a customer for life!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dalya was absolutely wonderful getting us in our new car

Dalya was absolutely wonderful getting us in our new car the same night we came in! She was such a doll!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not the greatest dealership

I purchased my car with bald tires and had to argue with the company about how long I’ve been driving my car, even though I assure you a week of me driving to and from work did not bald my tires. Eventually they had ONLY the back pair replaced. I only got the car because I really needed it and they told us if I made payments on time for a year I can refinance, then when I called a year later they assured me I can not. The car has electrical problems and Picks and chooses when it wants to start, I’m faithfully waiting for a tow truck or waiting for my car to get out the shop, it’s just as unreliable as they are

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not so happy

Purchased a car from Drive Time and 2 & 1/2 weeks later the wheel bearing went out, called to report it but nobody returned my call. Had to replace the front brakes 2 weeks later as well after purchasing the car. But what takes the cake is the engine blew up 30 days AFTER I drove off the lot ! Nobody there wanted to help me at all with towing, trying to see if they could but me in another car etc. so no I’m not a happy customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Highly Recommended

They all were such a pleasure to work with. They were very patient, friendly, understanding & knowledgeable. An awesome team of salespeople. DriveTime is Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Highly Recommend This Dealership!!

I recently purchased a 2006 Jeep Liberty from the N. Tryon St DriveTime. The salespeople were a pleasure to work with and the financing was easy. They were able to get a monthly payment I was comfortable with and the only glitch was that I had to wait until the next day to pick up the vehicle to make sure the insurance coverage was in place. (It was a late evening purchase) I did have another hiccup.... after only driving the car for 57 miles, the check engine light came on. A quick scan found that the car needed new spark plugs and an O2 sensor. Both were taken care of right away by the DriveTime team and I love my new truck!! I highly recommend using this dealership, everyone there is professional and attentive to your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.