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DriveTime of Riverside

(49 reviews)
Visit DriveTime of Riverside
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(951) 602-5493 (951) 602-5493

Reviews

(49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveTime of Riverside from DealerRater.

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My husband and I walked and and Mrs Beverly was such a

My husband and I walked and and Mrs Beverly was such a kind and helpful spirit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently bought a 2018 VW atlas from this location we

I recently bought a 2018 VW atlas from this location we had the car 8days and it broke down started overheating we had to get towed and get a rental with no help from the dealer or Bridgecrest who we financed it from , we are currently making payments on a car we do not have or are we driving . I spoke with their manger Arron and all he could recommend is a shop to take it to so on top of the down payment we are paid for our rental and tow . Just read the fine print cause once you leave that lot they do not care ! Good luck stick with dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service, overall satisfactory experience

Walked in not knowing what to expect, I made an appointment and was seen very quickly. (Even though I had arrived a half hour early and a whole day later than scheduled). Robert explained my options to me after he ran my credit and reviewed my income. Leasing and financing plans were explained to me in a simple fashion and deciding for myself, was made easy. They work with you and are very reasonable. I had an overall great experience and would defiantly recommend Drive Time to a friend. The staff even laughed at my corny jokes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy like a Sunday Morning

From the moment I walked in the door there was a sense of ease and comfort! The staff went above and beyond to make me comfortable. My sales associate Robert explained everything very clearly and even better listened to what u wanted and the best part was how he did everything he could to assure tha I got exactly what I wanted. Thank you Drive Time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cars, Credit, and Customer Service that can help you.

The people were nice and funny, also they had great excellence customer service. They take the time to help customers to rebuild there credit and make payments that fit customers budget.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome experince

Driver time is a very professional and enthusiastic dealership. Everyone was friendly and concerned about making their customers comfortable and happy. My experience here was great and easy. Everything was explained to me in detail and I wasn't made to look like a fool or embarrassed here at Drivetime as other dealerships has a was of making you feel bad about even having come in to talk with them. I left with the truck I wanted and now am happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy

It's been a breeze no stress and easy . All around friendly staff and very informative . My questions were answered with professionalism and quality of the vehicle was excellent I would recommend drivetime to any one looking for a good car with or without credit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

EXCELLENT

I THANK GOD FOR THIS COMPANY THEY GAVE ME A SECOND CHANCE PLUS THEY HAD MY FAVORITE COLOR PURPLE FRIENDLY I WILL TELL SOMEONE ABOUT DRIVE TIME THANK YOU :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drivetime oorah!!!

Thank you drivetime. You guys made it easy. No hassle, stress free. I like my new used vehicle. Thank you for all your help. Low payments and you qualify everyone. Now if pricing was understandable than it would be a different thing ;). All in all great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A smooth and easy process!

From the response phone call from Shawana to the purchase experience with Sandra, my experience with DriveTime was unexpectedly easy and stress free. The teamwork with other staff members only enhanced the experience. Thanks for taking the pressure off and turning the good service on!! I'd recommend this dealership and insist that my recommendation is followed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.