Reviews
Krystal made the car buying process so easy.
Krystal made the car buying process so easy. She got all my paperwork and finance information while I was out for my test drive. This was the quickest I’ve ever purchased a vehicle!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Emily did amazing I couldn't have asked for a better
Emily did amazing I couldn't have asked for a better person to get me a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SHARDS OF GLASS!
SHARDS OF GLASS! I will elaborate soon on how hard they ripped us off, intentionally, and how little they actually care about their customers. Emily Lenhart just wanted that commission check so badlyso she could buy a Fendi purse. Not caring about our little family or repercussions. Our Christmas and traveling plans means absolutely nothing to them. We bought the lemon 3 days ago. THREE. DAYS. Dead in driveway. We bought EVERY warranty they threw at us. But they won't help. Refused to tow, refused to even talk on the phone. Transfered us to customer service KNOWING they were closed. Delay, delay, delay, to push us passed our 5 day return window. We had a small budget to travel to visit our father in law, it's blown on buying a new starter that we were assured was in good condition. Emily Lenhart STILL ignores our emails, of me simply asking where she FORCED me to leave her a good review. UPDATE: turning on the defrost for the 1st time 2 nights ago, literal SHARDS OF GLASS flew into our faces. Not a a factory (kia) windshield so an accident of some sort was indeed withheld from us. Edit 2: 2nd time turning on heat, glass DID fly into my right eye and I'm headed to the hospital ON CHRISTMAS To the "customer service" response below. YOU should be calling US.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a long process but Mrs Emily was a great help
It was a long process but Mrs Emily was a great help thank you for helping
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice and patient works.
Nice and patient works. They are very helpful and gives more information then any other dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect place to purchase a car!
Perfect place to purchase a car! The staff and selection are glorious. Thank you DriveTime!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Krystal Wayland she was on point and very helpful I
Krystal Wayland she was on point and very helpful I recommend you to go check her out. Nice work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Krystal was a very good sales woman Thank you you are the
Krystal was a very good sales woman Thank you you are the best thank you for your help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
100,000 miles on a used car, can't be good.
I have been looking at all of these vehicles and am wondering how is anyone having a Great Experience when every car has high mileage on them. I have seen cars 100,000 miles on them. Are U serious?
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
While the dealership has a good selection of vehicles,
While the dealership has a good selection of vehicles, the cars are generally in poor condition. the staff was however helpful in reviewing their vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car