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I had an appointment at Drivetime of Glendale to look at a vehicle. I was promised the vehicle would be ready for quick review and test drive. When I arrived... the person I was scheduled to meet was not available. However, I was quickly assisted by Tanner. He was very professional and while the vehicle was not immediately ready as promised, Tanner did have the car pulled up right away for review. After a relatively closer inspection they took my license as is standard for a test drive. I made a very fair offer on the vehicle $2k over KBB. Unfortunately, Tanner was unable to approve an amount that was below the asking price. He quickly had me speak with the manager who declined my offer strictly advising that they don't negotiate on vehicles they sell. I'm sure they have their reasons, make more money, but bigger picture is I don't have a lot of money and I've saved up enough to make a fair offer, between the working class regularly being underminded by their employers and every other corporation on every purchase, it's very frustrating knowing that unless you're willing to over pay for a vehicle it's difficult to find a car at a fair price. Would the dealership ever be willing to pay $2k over KBB for my vehicle? Of course not. So while my overall experience was fine, ultimately I chose not to purchase a vehicle that exceeds KBB by $4k.