Reviews
Coming in we were met with an efficient guide in Linita.
Coming in we were met with an efficient guide in Linita. She wasted no time in helping us and ensuring that we had the proper tools to make the right decision. Going in and out in the sweltering heat she did not one look annoyed with the prepping of the card we test drove.
Coming in we were met with an efficient guide in Linita.
Coming in we were met with an efficient guide in Linita. She wasted no time in helping us and ensuring that we had the proper tools to make the right decision. Going in and out in the sweltering heat she did not one look annoyed with the prepping of the card we test drove.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
George Williams is a great cars salesmen I got a Honda
George Williams is a great cars salesmen I got a Honda from him two years ago, and I'm getting a jeep now, its such a smooth easy process thank you George
George Williams is a great cars salesmen I got a Honda
George Williams is a great cars salesmen I got a Honda from him two years ago, and I'm getting a jeep now, its such a smooth easy process thank you George
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
George was answered my questions patiently.
George was answered my questions patiently. Provided important information about the vehicle. I'm trusting him with this purchase.
George was answered my questions patiently.
George was answered my questions patiently. Provided important information about the vehicle. I'm trusting him with this purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
George was very helpful and patient and worked with us to
George was very helpful and patient and worked with us to make sure we got the car we wanted! Thanks for everything!!
George was very helpful and patient and worked with us to
George was very helpful and patient and worked with us to make sure we got the car we wanted! Thanks for everything!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Dealership very professional staff, polite and
Wonderful Dealership very professional staff, polite and very friendly. Fast, Quick, and Easy. Check out drivetime in Glen Burnie.
Wonderful Dealership very professional staff, polite and
Wonderful Dealership very professional staff, polite and very friendly. Fast, Quick, and Easy. Check out drivetime in Glen Burnie.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice and clean dealership. Friendly and Knowledgeable...
Nice and clean dealership. Friendly and Knowledgeable salesman. Salesman went over every option and features to make sure everything was working properly. Great atmosphere and nice vehicle.
Nice and clean dealership. Friendly and Knowledgeable...
Nice and clean dealership. Friendly and Knowledgeable salesman. Salesman went over every option and features to make sure everything was working properly. Great atmosphere and nice vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible customer service
Minimal selection. Uninterested dealers who can't say $200. They can say $20 though. Wish to back you in a corner and double what you wish to pay after they put a hard inquiry on your credit score. This all after being reassured by drive Time corporate that your budget is feasible.
Horrible customer service
Minimal selection. Uninterested dealers who can't say $200. They can say $20 though. Wish to back you in a corner and double what you wish to pay after they put a hard inquiry on your credit score. This all after being reassured by drive Time corporate that your budget is feasible.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Nice sales person, HORRIBLE car
I bought a car in March 2021 from DriveTime. I was pleased to get approved and had an issue finding a car I liked on the lot but was offered a 2014 Jetta. At first glance it was great. After a few days of having it home, it started to literally fall apart. The cup holder inside literally came apart. Paint on the outside of the car was chipping and showing rust. Now it’s having serious mechanical issues. I’m going through SilverRock and I’m so upset the car is even broken already. I’ve barely driven it. I am beyond disappointed.
Nice sales person, HORRIBLE car
I bought a car in March 2021 from DriveTime. I was pleased to get approved and had an issue finding a car I liked on the lot but was offered a 2014 Jetta. At first glance it was great. After a few days of having it home, it started to literally fall apart. The cup holder inside literally came apart. Paint on the outside of the car was chipping and showing rust. Now it’s having serious mechanical issues. I’m going through SilverRock and I’m so upset the car is even broken already. I’ve barely driven it. I am beyond disappointed.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BAD VECHILE
I was sold a vehicle 3/30/2019 and since that time I have had nothing but issues. I have been bounced around from DriveTime to SilverRock to the DarCar Kia in Temple Hills MD with no assistance. I have not had my vehicle more than 90 days and the problems have not stopped. My first issues with the vehicle being 4/19 , 4/23,4/29 and most recently being 6/7. This is just plain ridiculous and no one can seem to let me know what the issue is. I am to the point where i don't even want the vehicle anymore and am exploring other options. No one has tried to make the this right especially Drive Time. I don't want any useless apologies because your apologies are not going to fix my vehicle or make up for the fact that you sold me a piece of junk. The sales person said from her own mouth that she did not inspect her vehicles as she should. I am beyond livid at this point. I was recommended to this place and I feel like i made the biggest mistake of my life.
BAD VECHILE
I was sold a vehicle 3/30/2019 and since that time I have had nothing but issues. I have been bounced around from DriveTime to SilverRock to the DarCar Kia in Temple Hills MD with no assistance. I have not had my vehicle more than 90 days and the problems have not stopped. My first issues with the vehicle being 4/19 , 4/23,4/29 and most recently being 6/7. This is just plain ridiculous and no one can seem to let me know what the issue is. I am to the point where i don't even want the vehicle anymore and am exploring other options. No one has tried to make the this right especially Drive Time. I don't want any useless apologies because your apologies are not going to fix my vehicle or make up for the fact that you sold me a piece of junk. The sales person said from her own mouth that she did not inspect her vehicles as she should. I am beyond livid at this point. I was recommended to this place and I feel like i made the biggest mistake of my life.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
Bait and switch was the experience. Your phone representative did nothing but mis-represent your company just to get us in the door. After dozens of phone calls, and wasting time and gas to get there, everything that was discussed and assured was the opposit result. A a bunch of lies. Please remove my name and phone numbers from your contact list.
Customer
Bait and switch was the experience. Your phone representative did nothing but mis-represent your company just to get us in the door. After dozens of phone calls, and wasting time and gas to get there, everything that was discussed and assured was the opposit result. A a bunch of lies. Please remove my name and phone numbers from your contact list.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase