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DriveTime of West Las Vegas

(32 reviews)
Visit DriveTime of West Las Vegas
Sales hours: 11:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(702) 475-3068 (702) 475-3068

Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveTime of West Las Vegas from DealerRater.

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Great customer service above and beyond to help kept in

Great customer service above and beyond to help kept in contact regarding car Answered any questions I had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Came in to check the cars and talk to Blake Mitchener.

Came in to check the cars and talk to Blake Mitchener. I reserved a car and went to look for another car somewhere else. The next day i came back and purchased a vehicle. The way this place took care of me is the best. Blake give me all the right information no xx. He walked me through process. Blake is the reason came back to this place to purchase a car. His customer service is outstanding. Hire more Blake.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Blake Mitchener was very helpful, made our experience

Blake Mitchener was very helpful, made our experience awesome and he was very friendly! Especially after leaving a different dealership with a terrible taste in our mouths.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is one of the fastest dealerships I’ve ever been too

This is one of the fastest dealerships I’ve ever been too very transparent and straightforward. Adrian was GREAT help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Blake Mitchener was great!

Blake Mitchener was great! Super helpful and got me on my way quickly. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I despise driving so I sold my car last year.

I despise driving so I sold my car last year. When my sister sat and broke down how much I’m spending on UBER (over 2k a month) it was a no brainer that I needed a car. I work 3 jobs and needed something economical but still reliable and nothing fancy. I found 3 things; 1). Drivetime, 2): Cute little Hyundai Veloster, and 3). BLAKE MITCHENER.. Truly a lifesaver and did everything he could do as quick as possible (ya girl is sleep deprived lol). This will definitely NOT be my last purchase here!! I cannot thank this staff enough for their hospitality and kindness!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DO NOT BUY!

DO NOT BUY A CAR FROM HERE. You will walk out smiling & be back in 3 months or less because of mechanical issues. They sold my friend a car with a hole in the engine, & myself a car with a lien still on it, which is illegal. Sierra hasn't been very pro-active on my case nor has her team in trying to resolve. They haven't been taking the appropriate measures to get this resolved. Instead I've been doing the leg work for them trying to get myself out of this. They just care about selling the car and nothing else that might happen after. Also the manager (Tuy) at the Sahara location wasn't very helpful either. He didn't even look at my file, he just said I'm sorry your going through this, but there isn't any further updates. DO NOT Buy, YOUR MAKING A MISTAKE if you do !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shady

Talked to office and asked about prior accidents to which I was told vehicle had none. I drove from lake havasu to Vegas to see the vehicle. It’s center console and back seat leather was damaged. Could’ve told me and sent a pic, and saved me the trip. Someone will be okay with the damage. You behaved shady with me. Hope this doesn’t happen to the next buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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excellent outstanding experience

I would love to thank Elena Aldama for helping me get a car right when she help me. She promised and did everything she can to help me walk out with a car, not leaving me empty handed. She was very kind and resourceful. Hands down i give her an outstanding excellent job. She is the best i recommend her if ever u need a vehicle. She will help you an not make u regret any decision thats made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drive time was great

Every persons experience is different but my was one that I will never forget. I had such an easy, stress free time purchasing my car here that it makes me love and appreciate my vehicle that much more. I had been to at least 8-9 dealers in the last 8-9 months and every one was a horrible experience. Glad I chose this dealer. It was an unexpected experience but one I am great full for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.