Reviews
Gabriel has extraordinary customer service skills.
Gabriel has extraordinary customer service skills. He is extremely knowledgeable about all aspects of servicing the vehicles. Personally, when I have issues with my vehicle, even it is a simple oil change. I do not want anyone else to handle my service. He is that good.
Gabriel has extraordinary customer service skills.
Gabriel has extraordinary customer service skills. He is extremely knowledgeable about all aspects of servicing the vehicles. Personally, when I have issues with my vehicle, even it is a simple oil change. I do not want anyone else to handle my service. He is that good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Unprofessional and arrogant.
Unprofessional and arrogant. Made assumptions and questioned your knowledge without understanding the common logic that you're the customer and you always treat the customer with respect.
Unprofessional and arrogant.
Unprofessional and arrogant. Made assumptions and questioned your knowledge without understanding the common logic that you're the customer and you always treat the customer with respect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Top notch service provided by Todd Franklin.
Top notch service provided by Todd Franklin. Stivers Hyundai dealership is the best place to buy a 🚗 🚘 🚔
Top notch service provided by Todd Franklin.
Top notch service provided by Todd Franklin. Stivers Hyundai dealership is the best place to buy a 🚗 🚘 🚔
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a 2024 Hyundai Santa Cruz sel Online and
I purchased a 2024 Hyundai Santa Cruz sel Online and Shaun Miller the sales consultant was fantastic,very knowledgeable,shot videos, and was just great throughout the whole process.My wife had previously driven a 24’and a 25’ so I have bought online before and not worried. We got a great deal and also helped with helped getting the truck loaded onto the transport and shows us by video. I would highly recommend this dealership and ask for Shaun Miller.
I purchased a 2024 Hyundai Santa Cruz sel Online and
I purchased a 2024 Hyundai Santa Cruz sel Online and Shaun Miller the sales consultant was fantastic,very knowledgeable,shot videos, and was just great throughout the whole process.My wife had previously driven a 24’and a 25’ so I have bought online before and not worried. We got a great deal and also helped with helped getting the truck loaded onto the transport and shows us by video. I would highly recommend this dealership and ask for Shaun Miller.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased new Santa Fe 9/24.
Purchased new Santa Fe 9/24. It was delivered with residue on the hood and small scratches on the door, which we had to pay to have removed since we live 150 miles away. We also had to buy window washer fluid as it was very low (1.5 gallons low). Nolan assured us on video that the vehicle was detailed and ready. On the plus side they did deliver it to me.
Purchased new Santa Fe 9/24.
Purchased new Santa Fe 9/24. It was delivered with residue on the hood and small scratches on the door, which we had to pay to have removed since we live 150 miles away. We also had to buy window washer fluid as it was very low (1.5 gallons low). Nolan assured us on video that the vehicle was detailed and ready. On the plus side they did deliver it to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. We're truly sorry to hear that your experience with the vehicle wasn't perfect. It’s our goal to ensure all vehicles meet a high standard before delivery, and we apologize for any inconvenience caused by the residue, scratches, and the low window washer fluid. We appreciate your patience, especially considering the distance, and are glad that delivery was smooth. We'll be addressing these concerns with our team to prevent this from happening in the future. Your feedback is invaluable, and we’ll strive to improve the experience for everyone.
Shelby Parker was my service provider and brightened my
Shelby Parker was my service provider and brightened my day when I was told my service was under warranty. Thanks Shelby for the customer service.
Shelby Parker was my service provider and brightened my
Shelby Parker was my service provider and brightened my day when I was told my service was under warranty. Thanks Shelby for the customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I popped in expecting to make an appointment for oil
I popped in expecting to make an appointment for oil change, etc and Todd said they could do it right then! I was out in less time than it took to check through emails 😄 and Todd was super courteous. I really appreciate all the folks at Stivers and I just like going there!❤️
I popped in expecting to make an appointment for oil
I popped in expecting to make an appointment for oil change, etc and Todd said they could do it right then! I was out in less time than it took to check through emails 😄 and Todd was super courteous. I really appreciate all the folks at Stivers and I just like going there!❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
During a replacement of an engine due to warranty, it was
During a replacement of an engine due to warranty, it was suggested I needed brakes and transmission and brake fluid, I refused the brakes but at 5:45 on 3/12/24 I agreed to fluid, I called 3 reputable automotive businesses in Camden at 8 am on 3/13/24. I was told this was not necessary and at 8:45 that very morning I left word with service not to replace fluid. He was off for the day and called me on 3/14 to say work had been done despite my phone call, I would be charged the $550. I felt this was wrong and asked to pay only for fluid, no labor. He refused. On picking up car on 3/18 we asked to see work sheet for time and day fluid was replaced. He could not produce the document with this information. Needless to say, I paid the total of $550.40 but never again would I be a customer there and would advise anyone else to think twice.
During a replacement of an engine due to warranty, it was
During a replacement of an engine due to warranty, it was suggested I needed brakes and transmission and brake fluid, I refused the brakes but at 5:45 on 3/12/24 I agreed to fluid, I called 3 reputable automotive businesses in Camden at 8 am on 3/13/24. I was told this was not necessary and at 8:45 that very morning I left word with service not to replace fluid. He was off for the day and called me on 3/14 to say work had been done despite my phone call, I would be charged the $550. I felt this was wrong and asked to pay only for fluid, no labor. He refused. On picking up car on 3/18 we asked to see work sheet for time and day fluid was replaced. He could not produce the document with this information. Needless to say, I paid the total of $550.40 but never again would I be a customer there and would advise anyone else to think twice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
On 3/18/23 I had the pleasure to buy my third Hyundai
On 3/18/23 I had the pleasure to buy my third Hyundai this was a Tuscon SEL. When I got to the dealership Chris met me at the door and listened to every word I said about my wants in a new car. He went on the lot and got me the exact car I was looking for a 2023 Tuscon SEL in Blue. Over the next couple of hours, he stayed with us until we went to finance and met Chris and Ziva. They were honest and upfront and we left a vehicle we wanted at a price we could afford. Over the past year, Chris moved to express care and again he takes care of my Tuscon like it's his own. We would recommend Stivers Hyundai to anyone.
On 3/18/23 I had the pleasure to buy my third Hyundai
On 3/18/23 I had the pleasure to buy my third Hyundai this was a Tuscon SEL. When I got to the dealership Chris met me at the door and listened to every word I said about my wants in a new car. He went on the lot and got me the exact car I was looking for a 2023 Tuscon SEL in Blue. Over the next couple of hours, he stayed with us until we went to finance and met Chris and Ziva. They were honest and upfront and we left a vehicle we wanted at a price we could afford. Over the past year, Chris moved to express care and again he takes care of my Tuscon like it's his own. We would recommend Stivers Hyundai to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service writer Chris was very helpful and polite.
The service writer Chris was very helpful and polite. He let me know everything that was going on with my car and at the end he advised me that everything was done and checked, and all the paperwork was filled out great so I could read it and understand it.
The service writer Chris was very helpful and polite.
The service writer Chris was very helpful and polite. He let me know everything that was going on with my car and at the end he advised me that everything was done and checked, and all the paperwork was filled out great so I could read it and understand it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair