Wonderful customer service from Matthew Buck and Todd! They made the process very easy and am very happy with the vehicle they provided. Will definitely... do all of my auto purchasing at Terre Haute Kia in the future!
I came in today to purchase a vehicle, Matt was extremely helpful and I didn’t feel pressured whatsoever. From explaining the buying process to seeing... what vehicles were in my price range, everyone here was so helpful and nice. Highly recommend Terre Haute Kia!
Waited in the parking lot for 15 minutes in the heat with no dealer approaching me. I had to go in to find a dealer. 15 minutes later my wife and I were... able to finally look at the vehicle. I was very interested in purchasing the vehicle but after standing for an hour (never offered a third seat for my my son or I) we finally got the offer. They quoted higher than the online price, low balled my trade offer, and he admitted that they didn’t look at my trade-in. Needless to say this has been the worst experience I’ve had at a dealership.
Told dent would be fixed professionally we were lied to by sales manager. Poor quality work, will never trust them or do business there again
Rich was phenomenal! He was friendly, kind and very knowledgeable! He took the time to work with us and helped us look for the best car for us without... being pushy Definitely be back in the future.
We have been trying to get the title paperwork done and keep getting the run around from the dealership. The BMV does not have the paperwork from the... dealership for us to complete. We had 45 days to get this done and that is up on Saturday. Keep getting different stories from the dealership.
The staff were friendly. Although the dealership is under construction, it was clean and had a comfortable area to wait while my car was being serviced.... Excellent, timely service.
Extremely helpful. Willing to go the extra mile. Issues with part not working correctly and I was given a courtesy car until my car was completed.