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Efkamp Auto Sales Urbandale

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)
Visit Efkamp Auto Sales Urbandale
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
(888) 403-6904 (888) 403-6904

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Efkamp Auto Sales Urbandale from DealerRater.

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Great sharing of information and making some

Great sharing of information and making some recommendations. We discussed several of the other vehicles that might meet my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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They never contacted me on the vehicle I have inquired to

They never contacted me on the vehicle I have inquired to purchase so poor customer relations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Can’t say enough about the quality and selection of

Can’t say enough about the quality and selection of vehicles they offer. All top notch. It is a family owned and run business where they honestly treat you like family. The same person that shows you a vehicle is the same person that walks you through the entire process. No haggling games where they have to ask the manager or having you go to a different office and see the finance person. Trading in your vehicle is also a breeze. We drove over 2 hours to see their inventory and we’re not disappointed. It was worth it. Over the years we have purchased many vehicles at many different dealerships, but this was the Best car buying experience we have ever had!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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EXCELLENT EXPERIENCE!!!

Excellent experience with purchase of used vehicle. No small accomplishment in these times. Communication excellent. Very happy with salesperson (Jack). Smart and easy going. Provided straightforward answers and useful insights. Efficient business office--offered very low rate and had documents ready to move along quickly. Price was on point. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Used truck purchase

Went in to buy a used Tundra. Got there, and the battery was dead. After negotiations were done, they still replaced the battery. Awesome experience, best I’ve had in awhile. I’ll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Great quality used vehicles to choose from that fits anyone’s budget! Locally owned business that treats you like family! We will definitely be returning for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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OUTSTANDING USED CAR DEALER!!! / Des Moines Iowa

I purchased my 3rd used car in five years from Efkamp Auto Sales LLC today 1/03/20. I shopped @Efkamp on the Merle Hay Strip knowing they'd have a selection of the absolute finest used cars available in the Des Moines Metro area. Not only was I thrilled to find a selection of Luxury vehicles I could afford; I was able to purchase a vehicle beyond anything I imagined I'd be driving today! Many thanks to Randy Efkamp and his son Taylor for all your help today. I'll be back in a year or so when my son needs his first car! Happy New Year!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Great prices. Large selection of high quality cars and trucks. Low sales pressure. Jack was great to work with. They do stand behind their cars.Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Malibu

My best car buying experience so far. I Would definitely come back to purchase in the future. I got my Malibu I wanted at the price I wanted. Thanks Efkamp!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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TWO-TIME CAR BUYER FROM EFKAMP AUTO

Some eight years ago I bought a silver Honda CR-V from owner Randy Efkamp. In those days he was more of a one-man shop. I found the car on the Internet, priced right and clean. I drove it for nearly five years with normal maintenance for a car being driven 175,000 miles. Now I needed a vehicle with a bit more umph for towing a pontoon boat. Again I searched the Internet, this time for a Toyota Highlander, and again Efkamp Auto turned up with a car I was interested in buying. By this time I had shopped around and looked at other vehicles in the same mid-size SUV class. I now live 250 miles away from Des Moines so I called Randy Efkamp by phone. We discussed trading my aging CR-V for his candy apple red Highlander, for which he said he’d allow more trade-in value than other dealers. That was sight unseen except for a handful of high quality photos that I emailed to him. I drove to Efkamp Auto, met his staff and took the Highlander for a test drive. The rest you could say is history, I bought it, except after driving the car for a few weeks the rear window wiper failed to operate. A replacement wasn’t cheap. When I finally tracked down a unit it was priced at $156. I called Randy and told him that the wiper quit working and its cost. He immediately wrote and mailed me a check for the amount. How many used car dealers do that kind of thing? I’m happy to recommend Efkamp Auto for a satisfying car deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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