Reviews
Write a reviewGreat sharing of information and making some
Great sharing of information and making some recommendations. We discussed several of the other vehicles that might meet my needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
They never contacted me on the vehicle I have inquired to
They never contacted me on the vehicle I have inquired to purchase so poor customer relations
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Can’t say enough about the quality and selection of
Can’t say enough about the quality and selection of vehicles they offer. All top notch. It is a family owned and run business where they honestly treat you like family. The same person that shows you a vehicle is the same person that walks you through the entire process. No haggling games where they have to ask the manager or having you go to a different office and see the finance person. Trading in your vehicle is also a breeze. We drove over 2 hours to see their inventory and we’re not disappointed. It was worth it. Over the years we have purchased many vehicles at many different dealerships, but this was the Best car buying experience we have ever had!!
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
EXCELLENT EXPERIENCE!!!
Excellent experience with purchase of used vehicle. No small accomplishment in these times. Communication excellent. Very happy with salesperson (Jack). Smart and easy going. Provided straightforward answers and useful insights. Efficient business office--offered very low rate and had documents ready to move along quickly. Price was on point. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used truck purchase
Went in to buy a used Tundra. Got there, and the battery was dead. After negotiations were done, they still replaced the battery. Awesome experience, best I’ve had in awhile. I’ll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Great quality used vehicles to choose from that fits anyone’s budget! Locally owned business that treats you like family! We will definitely be returning for our next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
OUTSTANDING USED CAR DEALER!!! / Des Moines Iowa
I purchased my 3rd used car in five years from Efkamp Auto Sales LLC today 1/03/20. I shopped @Efkamp on the Merle Hay Strip knowing they'd have a selection of the absolute finest used cars available in the Des Moines Metro area. Not only was I thrilled to find a selection of Luxury vehicles I could afford; I was able to purchase a vehicle beyond anything I imagined I'd be driving today! Many thanks to Randy Efkamp and his son Taylor for all your help today. I'll be back in a year or so when my son needs his first car! Happy New Year!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Great prices. Large selection of high quality cars and trucks. Low sales pressure. Jack was great to work with. They do stand behind their cars.Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2011 Malibu
My best car buying experience so far. I Would definitely come back to purchase in the future. I got my Malibu I wanted at the price I wanted. Thanks Efkamp!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TWO-TIME CAR BUYER FROM EFKAMP AUTO
Some eight years ago I bought a silver Honda CR-V from owner Randy Efkamp. In those days he was more of a one-man shop. I found the car on the Internet, priced right and clean. I drove it for nearly five years with normal maintenance for a car being driven 175,000 miles. Now I needed a vehicle with a bit more umph for towing a pontoon boat. Again I searched the Internet, this time for a Toyota Highlander, and again Efkamp Auto turned up with a car I was interested in buying. By this time I had shopped around and looked at other vehicles in the same mid-size SUV class. I now live 250 miles away from Des Moines so I called Randy Efkamp by phone. We discussed trading my aging CR-V for his candy apple red Highlander, for which he said he’d allow more trade-in value than other dealers. That was sight unseen except for a handful of high quality photos that I emailed to him. I drove to Efkamp Auto, met his staff and took the Highlander for a test drive. The rest you could say is history, I bought it, except after driving the car for a few weeks the rear window wiper failed to operate. A replacement wasn’t cheap. When I finally tracked down a unit it was priced at $156. I called Randy and told him that the wiper quit working and its cost. He immediately wrote and mailed me a check for the amount. How many used car dealers do that kind of thing? I’m happy to recommend Efkamp Auto for a satisfying car deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase