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Tri State Ford

(679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award
New (660) 224-0032 (660) 224-0032
Used (660) 224-2325 (660) 224-2325
Service (888) 281-7545 (888) 281-7545

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri State Ford from DealerRater.

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Very efficient!

Very efficient! Covering every maintenance detail that your vehicle needs in a fast and timely manner..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Did very good job listening to what I wanted and getting

Did very good job listening to what I wanted and getting me what i wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear Aaron, Austin and Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rick Moss Sales Manager

Great dealership good people to work with made everything

Great dealership good people to work with made everything easy trying to get what I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tri State Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

Everyone was wonderful.

Everyone was wonderful. I stopped to look at a truck I'd seen when riding by the dealership. Jeremy drove up in a truck and said that I may like this one. He was right! That's the one I bought. Perfect for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Jeremy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck and don't hesitate to reach out if you need anything else. Rick Moss Sales Manager

Always happy to stop by and visit with Denny and Steven!

Always happy to stop by and visit with Denny and Steven! ( 3 more words haha)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Tri State Ford, Jessie. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

They are true to their motto “they want to earn your

They are true to their motto “they want to earn your business”. I was amazing on how quickly they move me through on doing the paperwork and explain all the features on buying extended warranty and the car shield. I’m going to send all my friends and family to them to buy their vehicles because I what them to experience the great service that I experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your excellent experience with Tri State Ford, Phil! We appreciate your business and referrals, and we look forward to serving you in the future. Rick Moss Sales Manager

They took care of me quickly and within the estimated

They took care of me quickly and within the estimated amount. They even found me a rebate and automatically signed me up for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department, Rachel! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Tri State Ford has always been outstanding for

Tri State Ford has always been outstanding for us,servicing our vehicles and whatever we need done. We thank them all.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Orville! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford.

A+ service everyone is professional and they take care of

A+ service everyone is professional and they take care of all my service needs in a timely fashion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

👍

The service to my truck was very timely and efficient.

The service to my truck was very timely and efficient. Matt was very helpful in using our Ford Pass credits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Matt was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.