Reviews
The service department did a great job, as always, with
The service department did a great job, as always, with repairs and had me back on the road in a short amount of time! I also want to thank your rental department as well as your sales department, McKensie stepped up and resolved an issue for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Tri State Ford Lincoln, your feedback and rating mean a lot to us. We're glad McKenzie was able to help, and we hope to see you again!
My car was in and out quickly with the needed job
My car was in and out quickly with the needed job completed to my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandy, Thank you for your business and this review. We're happy to hear Matt and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great service, Matt was really helpful, has answers for
Great service, Matt was really helpful, has answers for all of my questions , great worker!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dennis, Thank you for the kind words for our service department! We look forward to sharing your compliments with Matt and our team, and don't hesitate to let us know if we can be of further assistance.
Great experience purchasing a car from Tri State!
Great experience purchasing a car from Tri State! Since we live over 90 miles away, I reached out to the dealership to make sure they still had the car we wanted. Ashlie was so helpful and amazing to work with. She answered multiple questions for me over text and went the extra mile to ensure we weren't going to be met with any surprises. Once we arrived, the process to test drive and then purchase the vehicle went very smoothly. Everyone we interacted with there was friendly and professional. Highly recommend doing business with Tri State!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Tri State Ford Lincoln! Rick Moss Sales Manager
Wonderful service!
Wonderful service! Attention to details in a timely manner can only describe the Service Center folks you have working for you. They take of my vehicle as if it was their own. Thanks for making my vehicle safe and sound.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tri State Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come!
Great people.
Great people. Very helpful Honest about service and repair. Willing to help the customer. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Roberta! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford Lincoln.
Very good!
Very good! They picked my car up and brought it back after they were done. Very fast reliable service and friendly staff. The price was just as I was quoted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Tri State Ford Lincoln. Please don't hesitate to reach out if you need anything else.
Satisfied from start to finish.
Satisfied from start to finish. From the day ordering my new bronco till the day it came in. They kept me up to date. Once arrived it was the easiest new car store purchase I have made. I highly recommend. Austin was great, super product educated really helped with learning the new car. Will definitely buy from tri-state again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Bronco! We are so glad that Austin had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Rick Moss Sales Manager
Matt got me scheduled and all service done.
Matt got me scheduled and all service done. great job, look forward to net service on the lincoln
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback!
Dependable Nd professional however if you ex p eat to
Dependable Nd professional however if you ex p eat to stay in business better get some inventory in, have to go back to Woodhouse in Blair
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Steven had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Tri State Ford Lincoln. Please don't hesitate to reach out if you need anything else.