Essen Motor Company INC

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    July 19, 2019

    Bought my second car there . Very Happy with the car and buying process. Very nice and helpful staff .And I will go back if I need a third car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 15, 2018

    I bought a Mini Cooper from this dealership. They were very friendly until I found out they had sold a vehicle with all kinds of issues. I drove 2 hours... to look at the vehicle and drive it and we struck a deal. I only drove the car for about 10 minutes and everything seemed ok. I did all the paperwork and paid for the car to return a week later to pick it up. I was buying this car for my sons 16th birthday as a surprise. So when I picked it up and started driving home with my wife following me, about 30 minutes into our 2 hour ride back home the car lost power and started sputtering and jerking all over the place. I pulled over and called this dealer right away and drove it back to the dealer right away sleigh the car barely moving. They informed I was an owner and it was as is so basically your screwed. So when I arrived back at the store they said they would look at it and said it's just bad gas and hopefully it gets better, but they wouldn't fix it or refund my money. So I was stuck with it and had to surprise my son with his first car on his 16th birthday with a car that doesn't run and isn't safe. I think I got dad of the year for this one. Since then I trailered the car to a Mini dealer in Knoxville to find out the High pressure fuel pump was bad, needed a valve cover gasket and a turbo boot. Thankfully the fuel pump was warrantied after my investigation l, which they could've figured out if they cared. After all that it ended of costing me $1400 to get this car running and I've left several messages with staff for the owners and not even a call back. This place is a disgrace. Don't give these idiots a dime!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 6, 2018

    Purchased a truck. Full review located under google. Check engine light come on half way home. Had to replace the fuel pump. Second was the front end ball... joints 2nd month. They refused to do a thing or help. They hide behind the as is paperwork. True lesson learned never dealing with these guys ever again. Research and find all the stories just like mine.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2018

    I had a great experience buying a newer vehicle from Essen Motor Company. The staff were friendly and open, and the price was great. All paperwork was... explain to me so that I understood the buying process. Wonderful people who are always working hard for their business.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 2, 2018

    We looked all over Nashville for the perfect car for our 16 year old daughter. We were finally able to find it at Essen Motor Company! It was a great... experience and my daughter loves her Jetta!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 23, 2018

    Nice experience. Helped me find exactly what I was looking for.Sales Rep was very knowledgeable about the products.We test drove multiple vehicles and... he was very patient with us. Can't think of any reason to give less than 5 stars

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2018

    Best car shopping experience.. In and out! No pressure sales, no hassle. Would definitely recommend Essen Motor Company. Every body was nice and professional.Great... selection of cars with great prices.I well definitely be back for my next vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2018

    My wife and I purchased a 2005 VW Jetta for our daughter. I enjoyed the process. It was pain free and fast. The car is doing very well. I will recommend... Essen Motor Company to my friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?