INFINITI Milwaukee Hours
Lupient Automotive Group is excited to add Lupient INFINITI Milwaukee to our growing presence in Wisconsin. Based in Mi
nneapolis, Lupient Automotive Group has been dedicated to exceptional service since 1969.
"Lupient Automotive Group - Wisconsin Driven"
my Sales guy seemed very unsure and gave me zero details on my car as far as it’s features he just handed me my keys. Finance guy was very uptight, made... zero eye contract with my husband and I, left us out in the show room while he took care of our financing. My experience with this place was no fun, one to many stuck up men there, lucky for them, they had the car I was looking for. I pretty much handled the rest myself. This place needs new staff other than that.. Infiniti dealership had my carp and I’m happy with my car only lol!
Yvette, we do apologize for this experience and want to be sure it's known that this is atypical and not a representation of the way our store operate...s. We fell flat on your experience and we've made corrections internally to be certain it does not happen again. You've been in contact with our General Manager already, please do not hesitate to reach out if there is anything more we can do to assist.
Bad service. I went in to drop my car off for repairs. Didn't find anyone by service department. Opened another door, went across , found a cashier lady... on a desk. She told me to fill out a form and drop my key off in a box. What? It wasn't after hours. Finally found someone who took my info and dropped the car off. Next day got a call with a list of things that might be wrong with the car. They didn't even know what part is bad. They told me to take the car to a body shop. What a joke! I dropped an Infiniti car at an Infiniti dealer for repairs and they told me to take it to a body shop. Went in to pick up the car and the cashier made me wait 20 minutes cuz she couldn't find the invoice. Finally after some nonsense waiting, I was told to wait outside and someone will bring my car over. The guy brought my car over with the dash wipers running dry without using my windshield washer. All he said was that he accidentally hit the switch with his hand. From start to finish, it was overwhelming a bad service
We're upset to hear about this unacceptable experience. As we do not have your name, we were unable to look up your profile to reach out directly. C...ould you please call us at 262-814-1100 and ask to speak with our Service Director, Brandon Reynolds? We want to make this right and ensure it does not happen again. Thank you.
I had a very pleasant buying experience at Milwaukee Infiniti. Kezra was awesome and very accommodating in answering all of my questions. The entire staff... handled my purchase with relative ease. Thank you!
Thank you for the 5-Star review, Peter! We truly appreciate your business and are glad to hear you enjoyed working with Kezra!
Kezra was very nice and I liked her no pressure approach. Although I didn't buy a car there I was ready to. The dealership looked clean and the workers... were friendly.
Thanks for the 5-Star review, Scott! We appreciate you taking the time to shop with us and we hope to earn your business the next time you are in the... market.
Great customer service. My oil change was fast and easy. Online scheduling also helped save time. I would highly recommend Infiniti of Waukesha for my... car service.
Thanks for the 5-Star review! We appreciate you stopping in for your oil change and we look forward to working with you again soon!
We worked with Kezra Swanson and had an excellent experience buying a pre-owned 2015 Nissan Altima. Kezra was personable and attentive, and very easy to... work with. Andrew Peterson worked on our financing and unlike with a lot of dealerships, it felt like he was providing informative advice on their warranty options instead of pushing an up-sell. The Altima will be passed down to one of our kids in three years and we will definitely keep Kezra, Andrew and Infiniti Milwaukee in mind when we're in the market again.
Thanks for the 5-Star review! We're so glad to hear that you enjoyed working with Kezra and Andrew. We truly appreciate your business and we hope to... see you again in the future!