Auto Boutique Texas

Bait and switch! Advertise one car and then after long, long wait said the one we wanted to see is out "on loan". We won't go back no matter how good the "deal" seems. Stay away forever!

I found a car i liked online, called the dealership and setup an appointment. I got no less than 3 calls from the same dealership asking if I wanted to make an appointment. Once we arrived and checked in, i was told the salesman we spoke to on the phone was no longer there, someone would be with us. We waited 30 mins, only to be told they could not find the keys to the car we wanted to test drive. We picked out another car, told that one was no longer available. Picked a 3rd car, they gave us the keys and said it was right in front of the building. It was not. Then told it was in the front of the lot. It was not. The told it was in the back. It was not. Then told it had a flat tire, but they would pull it up for us. We waited outside for 15 min, only to be told they could not find the car. As we were about to leave, they said they found it, but the battery was dead. We went to see it anyway, it was dirty, all scratched up and had a fully flat tire, and yes a dead battery. Salesmen were very unprofessional. We were there over 2 hours and never really got to see any car. Don't waste your time. Should be called Auto Barn, not Boutique. Funny thing is I had cash in hand and was ready to purchase a car that night. Will never be back. Steer clear of this joke of a dealership!

Stay away. They charge $3k in extra fees and say they cannot remove lokack gps tracking from the cars as they are pre installed. I called and they don’t even know anything about the vehicles they are selling.

They were quick to respond. Showed me some nice cars. They appear to have lower prices than other dealers I have looked at. Will continue to look for the car I want.

They let us test drive a car that had failed safety inspection. They also tack on $2,000 in fees over sticker price for every car and put it in small print. Buyer beware. Many of the cars were rentals or damaged in accidents. We walked away.

They dont want the money and they don’t wanna sell the car bad customer service

Not honest about their cars said this one car never been in accidents but it was when I asked them about it through email and sent them proof I got no response back.

Waited two hours just to be told they couldn’t accept my form of payment. Horrible communication and poor customer service. The sales guy didn’t seem enthused at all to help me.

Very bad experience. I asked for a Spanish spoken agent. Dominic called me just to say that someone else was going to call me and start the process of buying a car. I don't live in Houston so I wanted to start the process by phone. 4 days passed. They never called me back. I called them every day but they kept promising Enrique was going to call me. He never did. I was going to buy a car from them today. I traveled to Houston to buy a car from someone else.

Worst dealership I’ve ever bought from. Fixed car just enough to get through test drive without issues. I immediately needed to replace catalytic converters on 2010 Honda Accord. Stay away & don’t trust the fake reviews.