Auto Boutique Texas

This is for their Columbus, OH location - Incompetent, lazy, and shady “finance manager”, who’s illegal business dealings are backed by a cowardly “GM”... who cannot handle customer issues and has to have a go between because he’s too afraid to hear the truth of how his employees committed breach of contract. I’d avoid this place at all costs.

My recommendation is to purchase somewhere else. I went in to look at a vehicle in May. Anthony, my salesman, was great. The car was nice and good price.... I decided to go ahead and get it. I paid cash and paid extra to have the car tagged in Oklahoma since I’m only in town for work. They told me it’d be no problem, they’d take care of it. Fast forward to now. My paper tag was expiring so I contacted them. Called 3 different days before finally getting ahold of their tag person. She said to give it 4 more days and then call again to see if it came in. That was a week and a half ago. I have called every day for the past 6 days. Always get told my message will be passed along and she’ll get back with me by the end of day. Never hearing from her. I was even told to drive down and talk to her on Saturday. Had to borrow a vehicle since my tag was expired. After making the 45 minute trip, I get told that she isn’t even there on Saturdays so they just wasted my time. You’d think after making a large purchase, they’d try to help the customer out but I guess once they have the money they don’t care. I was ready to bring any other vehicle needs to them as well as recommend them to my coworkers but after two months with no tag and title and no info about them, I definitely won’t recommend them to anyone.

All of the team is very friendly, making the process much less stressful. When I was there they had hot dogs, chips, cookies, donuts and popcorn for customers.... I found a great deal on the used vehicle I was looking for.

I WENT TO PURCHASE THAT 2016 BLACK JAGUAR AND DISCOVERED THAT IT HAD BEEN WRECKED...... THE CARFAX WAS FAKE APPARENTLY. THE CAR HAD A FEW BUMPS AND SCRATCHES... THAT I WAS WILLING TO GET FIXED BUT AFTER I TOOK THE CAR TO MY MECHANIC HE INFORMED ME THAT THERE WAS DAMAGE TO THE FRONT OF THE CAR(COLLISION) AND I TOOK IT BACK. AFTER I RETURNED THE CAR, MY INSURANCE COMPANY SENT ME AN EMAIL STATING THAT A CLAIM WAS FILED ON BEHALF OF THE DEALERSHIP SITING DAMAGE UNDER MY POSSESSION. I'M GLAD I TOOK BEFORE AND AFTER PICS OF THE CAR AND IM ABOUT TO TAKE THEIR xxx TO COURT FOR FILING A FRAUDULENT INSURANCE CLAIM ON MY INSURANCE SAYING THAT I WRECKED THE CAR. I ALSO HAVE PAPERWORK STATING THE CAR HAD BEEN WRECKED PREVIOUSLY WHICH I WAS ABLE TO GET FROM THE FINANCE MANAGER. SHE'S CLEARLY NEW! THEY PICKED THE RIGHT ONE......I'M HEATED!!!!!!!!!!!!!

Love the prices. Everyone was very polite. Great selection. Will most definitely be recommending this dealership. Will be back in two years when my fourteen... year old starts driving.

Buyers be aware.Those people just took your money and they don't care about you after the deal is done.The after sale customer service is very bad.I bought... a car from them and once I sign they don't really care about anything.Avoid them and go to a dealer who is looking for a long term relationships with customers.

Loved my new toyota camry, we shopped around for about 2 months to find the perfect deal. Theresa was so nice and welcoming, I loved the no pressure sales... atmosphere. We were allowed to browse and test drive all by ourselves which made making the decision so much easies with out having a sales person breathing down your necks!

This place is great if you want to find a good car with a great price. The sales and finance staff here are very kind and warm. I had the best experience... buying a vehicle. I would highly recommend this place to everyone.

Great deals here and great service as well had a nice experience at this car dealership not far from home and not hard to find Very helpful staff and nice... manager as well

Yan and Julian! Amazing team, brothers, excellent salesmen. Highly Professional and super sweet to boot. They helped me buy a phenomenal car! My old car... was over 12 years old. They were compassionate about my feeling and nostalgia about this new change. You MUST visit them at their easy to find location!