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BMW of Fort Wayne/MINI of Fort Wayne

(781 reviews)
Visit BMW of Fort Wayne/MINI of Fort Wayne
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (260) 247-9057 (260) 247-9057
Used (260) 440-2093 (260) 440-2093
Service (260) 234-3073 (260) 234-3073

Reviews

(781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Fort Wayne/MINI of Fort Wayne from DealerRater.

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Caleb was great.

Caleb was great. Made the whole process of buying our XB7 so easy. We truly appreciate all his help!! We would recommend him to anyone. Thanks again Caleb!!! James also helped throughout the whole process and made sure everything we needed was done. Thank you both for everything. Look forward to working with you both in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience at BMW Fort Wayne.

I had a great experience at BMW Fort Wayne. This was my first BMW car purchase and I’m very happy with it. The customer service is unmatched from other car dealerships I’ve dealt with in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Maggie! We are so happy Mike and Scott were able to help get you into your new BMW!

Caleb Bireley did an awesome job at helping us purchase a

Caleb Bireley did an awesome job at helping us purchase a new BMW. He’s a car guy so all of the performance and tech explanations were spot on.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing Caleb to help you with your new vehicle! Let us know if you need any help in the future!

Caleb Bireley was wonderful to work with.

Caleb Bireley was wonderful to work with. The deal went really smoothly! Love our new car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Customer service is very important to us, and we are so glad Caleb and Mike met your expectations!

Mike was fantastic to work with!

Mike was fantastic to work with! Never felt pressured and always kept his word. I would recommend Mike to anyone and BMW overall provided a fantastic experience. Highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Jake! We appreciate you taking the time to provide feedback, and we are so glad Mike could help!

Great communication.

Great communication. Appreciated the airport pickup!! Presentation of vehicle was over the top!! Great looking dealership and genuinely thoughtful Staff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike Cramer provided excellent service that went above

Mike Cramer provided excellent service that went above and beyond when I bought my BMW. I was an out of state buyer, which required extra work from Mike and BMW of Ft Wayne, and their follow-up, attention to detail and customer service surpassed a 5 star rating.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Customer service is very important to us, so we are glad to hear Mike was able to meet your expectations!

Always professional and helpful.

Always professional and helpful. I have purchased multiple BMWs with Mike Cramer. Highly recommend dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for coming in to work with us again! We appreciate you trusting Mike and Scott to help you with your vehicles!

Great dealership.

Great dealership. They always do a good job and I wouldn’t go anywhere else to buy my vehicles. Mike Cramer is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad Mike and James were able to help you get into your new vehicle!

We received excellent service while car shopping.

We received excellent service while car shopping. Caleb and the entire team made us feel welcome and valued as customers without any pressure to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to help you with your vehicle purchase! We are so glad Caleb and the team were able to get you into your new vehicle!