Toyota Walnut Creek

4.2 out of 5 4.2
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:00 AM - 6:00 PM

Toyota Walnut Creek Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

6:00 AM - 6:00 PM

Wednesday

6:00 AM - 6:00 PM

Thursday

6:00 AM - 6:00 PM

Friday

6:00 AM - 6:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2019

SIMPLE Price

...


Our best and lowest price is posted in the window of every car on our lot. It's not a starting price, or target price, it's our lowest price and it's given to you immediately. It's how we would want to buy a car, so we've made sure it's how everyone buys a car at Toyota Walnut Creek.
SIMPLE Process
You can be in and out in an hour after you've chosen the car, truck, or SUV you want. Really. No joke. Since you'll work with only one person from the moment you arrive to the moment you drive off in your new Toyota, one person will handle everything for you. Say "farewell" to spending all day at a dealership.

"We deliver to your home! (within a 30 mile radius)"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 27, 2020

    Excellent Service, Follow Up. Well informed Sales People. No Pressure Approach. Knowledgeable with all of my questions and beyond talking points. ... Would go there anytime.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear th...at was the case for you on your recent visit to Toyota Walnut Creek. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, - Toyota Walnut Creek Team

  • 1.0 out of 5
    June 17, 2020

    I was lied to, given wrong information, accused of not knowing what street I live on, told to ride a bus, told to fly into the wrong airport, generally... treated horribly. I have had better (and more knowledgeable) service at a Wendy’s drive through. My entire transaction as completed via text (I’m in Nevada) with a woman named Jen Del Prado. I asked for the best price including all taxes and fees. She told me the sticker price and said, “so do you want to buy it?” Apparently, that’s the level of training salespeople receive at Walnut Creek Toyota – or she is just a horrible salesperson, or perhaps simply not very intelligent. I specifically requested a different salesperson (for obvious reasons). I was pushed to complete everything via text; and later found out I was not texting my new salesperson Ben, but rather it was still Jen. When I called Jen’s cell, she wouldn’t answer and had Ben call me back from his number. Ben was clueless most of the time because Jen was doing the deal and lying to me. They lied the entire time. They provide rides/Uber for oil changes, but when you buy a $30K car thy tell you to ride the bus. Jen told me to take a shuttle from the airport to the bart (like I know what bart is) and then bart would take me to walnut creek. I guess from there I would just walk around or something. This, after they tell me to fly into San Fran when Oakland was much better. Worst experience ever. Now Ben and Jen are both texting me from their numbers harassing me about paperwork. I called them out on their deception, and they don’t even care. Good news, I spoke with the GM, Brad, and he agreed I was treated horribly and “had a less than experience”.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We acknowledge your review and are currently looking into the events you've detailed.

  • 5.0 out of 5
    March 16, 2020

    Wes and Bryan were a pleasure to work with in buying my Toyota Camry hybrid. They were knowledgeable and patient. I especially appreciated Bryan taking... the time to go over the features of the car and how the technology worked.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else. Sincerely, The Toyota Walnut Creek Team

  • 5.0 out of 5
    December 28, 2019

    Darrien Lien contacted me when I request for online inquiry. Book an appointment after couple of emails and one phone call with him. He direct me to Wesley... Harris due to work load. Experience is great from start to finish with both Darrien and Wesley. Both are very professional and knowledgeable. Dealership prices competitive. Bought the vehicle for the price agreed on online. Highly recommended!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have... a great day. Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

  • 5.0 out of 5
    December 5, 2019

    We worked with Ricky Campos at Toyota WC. Experience great from start to finish. He is very professional, personable, and knowledgeable. Dealership... prices competitive. Highly recommended!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Tony Gmitrovic, G...SM - tonyg@elmhursttoyota.com - 630-279-2160

  • 5.0 out of 5
    January 6, 2019

    This is the second "certified pre-owned" Toyota I've purchased. The first was in 1999, following an auto accident that totaled my 1991 Toyota Corolla... station wagon -- I got a low-mileage '98 Corolla. That lasted me 20 years and would still be running (never burned a drop of oil in all that time and approaching 200K miles) except for being totaled by a teenage red-light runner. Based on that good experience, I had great confidence that another certified pre-owned Corolla was the way to go. Toyota Walnut Creek had one listed that looked promising -- low-mileage, great price (compared to offerings at Toyota dealers closer to me). I went to check it out, hoping the car would live up to its description but not looking forward to a day of sitting around while a sales person made many trips to a back room where the "sales manager" resided. The car did completely meet my expectations, but the buying experience couldn't have been more different. Much, much better! Their set price policy left out all need for negotiation, since if I'd had any qualms about the price after seeing the car I would have walked away. I want to give a highly-positive shout-out to Nicolay Mak, who handled the purchase along with his manager Doug. He took me on a thorough test-drive (city streets and freeway) and then handled all the paperwork details with great professionalism but also totally human. Given my age (late 70s) the 2016 Corolla I bought could be my "last car," but if I live long enough I would go back to Toyota Walnut Creek.j (The grid for this review would not accept "n/a" for "quality of repairs," forcing me to give a rating. Obviously there have been no repairs, but the "certified pre-owned" service checklist I saw told me that maintenance had been done to deliver the car in top-notch condition. The rating I gave is anticipatory.)

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is deli...vering flawless customer service; that means giving each of our guests the time and attention they deserve. Don't hesitate to call or stop in should you have any questions. - Toyota Walnut Creek Team

  • 2.0 out of 5
    September 11, 2018

    the are very arogand, the sealeman have no idea the cars which have sold me a hybrid with over 140,000 miles and battry has only 8 years warranty car was... almost 10 years old, and to a very expensive price . Never bay there ����

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 23, 2018

    Buying a car can be like a day long process. They had me in and out in about an hour. Derek Laubach was outstanding! Will come back

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2018

    Although they didn't have the car I was looking for, John was super helpful!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?