Reviews
Great Service
Great communication, easy being a customer with Checkered Flag. Look forward to continuing my relationship with them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Anthony! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Grest Service
I especially appreciate my service advisor, Morgan, since she I can always count on her to go above and beyond what is expected of her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mariana, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag Audi team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Great customer service
Great experience. This is my 2nd Audi purchased. Always great customer service. Love their service department as well. Always great experience at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Christopher. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Great service
Mike Lupia was approachable, professional and very knowledgeable. I would recommend anyone looking for a car to reach out to him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Mike does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Great Service with good attention
Got an appointment relatively quick. Need new tires but the dealership did not have them in stock. Had to order.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, John. I really appreciate your business. Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Great experience
Steve Stone spent most of the day with us, giving us time & options to make the purchase of our first Audi a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Purchase of Audi Q5
James was very knowledgeable and courteous! He also followed up after the purchase, answering questions and helping me with verification.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your perfect review, Kay! We're glad to hear that our team was very knowledgeable and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Great Service
very polite, knowledgeable, no hassle. Brad was a great salesman and the whole team was very helpful. Despite some initial difficulties with the initial car purchase, the team was amazingly helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Brad does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Awesome job at Checkered Flag Audi
Salesperson (James Hayden) was very thorough, to the point, and kind. He made us feel comfortable and excited about our vehicle. Everything was explained well and they were accommodating of our time. Great job! We had a minor hiccup with paperwork after we had left, but they were quick to get it fixed and wrap up. I love the car we purchased, so I'm not sure when I'll get the opportunity to work with James & the Audi team again, but the brand and the dealer have both got a customer for life based on this experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464
Great service
Quick and easy process. I was able to see the car I wanted right away and drive it off the lot the same day. Service was excellent and sales rep was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464