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Ciocca Chevrolet of Princeton

(1,253 reviews)

Reviews

(1,253 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ciocca Chevrolet of Princeton from DealerRater.

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Amazing service and efficiency all the way around!

Amazing service and efficiency all the way around! From the salesman, to the finance manager to the gm Dave. Everyone was top notch! This was the fastest I’ve ever been in and out when buying a car!

Amazing service and efficiency all the way around!

Amazing service and efficiency all the way around! From the salesman, to the finance manager to the gm Dave. Everyone was top notch! This was the fastest I’ve ever been in and out when buying a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Service would be the biggest minus.

Service would be the biggest minus. Too much turnover. Do not care about customer. I would not buy another car from this dealership.

Service would be the biggest minus.

Service would be the biggest minus. Too much turnover. Do not care about customer. I would not buy another car from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealership was clean and inviting.

Dealership was clean and inviting. Salesman Nick was professional ,conscientious, friendly and helpful throughout the entire process of purchasing a vehicle.

Dealership was clean and inviting.

Dealership was clean and inviting. Salesman Nick was professional ,conscientious, friendly and helpful throughout the entire process of purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your wonderful review! We’re so glad to hear you had a great experience at our dealership. Nick will be thrilled to hear your kind words—he truly strives to make the car-buying process as smooth and enjoyable as possible. We appreciate you taking the time to share your feedback and look forward to serving you again in the future!

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Everyone was very friendly, patient and knowledgeable.

Everyone was very friendly, patient and knowledgeable. It was a perfect experience. Thank you much.

Everyone was very friendly, patient and knowledgeable.

Everyone was very friendly, patient and knowledgeable. It was a perfect experience. Thank you much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Nicolett, thank you so much for your kind words! We're thrilled to hear that you had a perfect experience with us. Our team works hard to provide friendly and knowledgeable service, and it's great to know that came through for you. We truly appreciate you choosing us, and we're here if you ever need anything in the future!

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Pleasant and respectful and NOT PUSHY.

Pleasant and respectful and NOT PUSHY. Nick listened to me. He was a very nice and capable salesman.

Pleasant and respectful and NOT PUSHY.

Pleasant and respectful and NOT PUSHY. Nick listened to me. He was a very nice and capable salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

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Happy to be a returning customer of Ciocca Chevrolet.

Happy to be a returning customer of Ciocca Chevrolet. Nick was very cordial and knowledgeable The entire process of ending the lease and upgrading to the new Trax was handled efficiently. There was a real emphasis on explaining the options thoroughly and clearly, without rushing. The test drive was informative and all questions were answered fully.

Happy to be a returning customer of Ciocca Chevrolet.

Happy to be a returning customer of Ciocca Chevrolet. Nick was very cordial and knowledgeable The entire process of ending the lease and upgrading to the new Trax was handled efficiently. There was a real emphasis on explaining the options thoroughly and clearly, without rushing. The test drive was informative and all questions were answered fully.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much, David! We're thrilled to have you back as a returning customer at Ciocca Chevrolet. It's great to hear that Nick and the team made your lease-end and upgrade to the new Trax a smooth and informative experience. We truly value your trust in us and appreciate your kind words about our commitment to clarity and customer care. Enjoy your new Trax, and we look forward to seeing you again!

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I liked no pressure, and how the rest of the team that

I liked no pressure, and how the rest of the team that helped , and the quickest finance side of it . Seth was a blast!

I liked no pressure, and how the rest of the team that

I liked no pressure, and how the rest of the team that helped , and the quickest finance side of it . Seth was a blast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

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Very polite, imformative and did not feel rushed.

Very polite, imformative and did not feel rushed. Always looked i to a better option

Very polite, imformative and did not feel rushed.

Very polite, imformative and did not feel rushed. Always looked i to a better option

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

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Joseph and Zach were professional, knowlegable and

Joseph and Zach were professional, knowlegable and friendly. We would highly recommend Ciocca. My husband and I both test drove the Equinox. Left the dealership to check out a competitor but decided on the Equinox.

Joseph and Zach were professional, knowlegable and

Joseph and Zach were professional, knowlegable and friendly. We would highly recommend Ciocca. My husband and I both test drove the Equinox. Left the dealership to check out a competitor but decided on the Equinox.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for the kind words! We're thrilled to hear that Joseph and Zach provided you with a professional, knowledgeable, and friendly experience. We're glad you both had the chance to test drive the Equinox and ultimately chose it after exploring your options. Enjoy your new vehicle, and thank you for recommending Ciocca – we truly appreciate it!

Dealer response

Thank you so much for the kind words! We're thrilled to hear that Joseph and Zach provided you with a professional, knowledgeable, and friendly experience. We're glad you both had the chance to test drive the Equinox and ultimately chose it after exploring your options. Enjoy your new vehicle, and thank you for recommending Ciocca – we truly appreciate it!

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I had a very good experience leasing my new 2025

I had a very good experience leasing my new 2025 Chevrolet Equinox with this dealership. Everything went smoothly. The sales team was courteous and professional.

I had a very good experience leasing my new 2025

I had a very good experience leasing my new 2025 Chevrolet Equinox with this dealership. Everything went smoothly. The sales team was courteous and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Robert, Thank you for taking the time to share your experience! We're thrilled to hear that leasing your new 2025 Chevrolet Equinox was a smooth and positive process. Our team works hard to provide courteous and professional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

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