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Lexus of Orlando

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (393 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Orlando from DealerRater.

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Angle & The Service Team at Lexus of Orlando are#1

Last week, I went to Lexus of Orlando to have my car oil changed. I'm very pleased with the team at Lexus of Orlando because they did the job very quickly and I'm very happy with great service. Especially with Angle, I appreciate your credibility very much because you keep your promise (It's a credibility that no one can get it). What I have wanted is to have a cargo cover for my car for long time, now it has come true because of Angle, you are the best. I promise you; I'll be back in the future and forever. On the occasion of the upcoming Christmas, I would like to wish everyone in the service team, Angle and their families have a very peaceful and happy Christmas. Finally, I would like to say thanks for everyone in the service team, especially Angle, for having Angle my car looks more valuable.

Angle & The Service Team at Lexus of Orlando are#1

Last week, I went to Lexus of Orlando to have my car oil changed. I'm very pleased with the team at Lexus of Orlando because they did the job very quickly and I'm very happy with great service. Especially with Angle, I appreciate your credibility very much because you keep your promise (It's a credibility that no one can get it). What I have wanted is to have a cargo cover for my car for long time, now it has come true because of Angle, you are the best. I promise you; I'll be back in the future and forever. On the occasion of the upcoming Christmas, I would like to wish everyone in the service team, Angle and their families have a very peaceful and happy Christmas. Finally, I would like to say thanks for everyone in the service team, especially Angle, for having Angle my car looks more valuable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service !!!

Have been using your Service facilities since 2008. Lyndon Walsh has been my Service Advisor almost the entire time. He is excellent and always has the customers concerns at the forefront.

Great Service !!!

Have been using your Service facilities since 2008. Lyndon Walsh has been my Service Advisor almost the entire time. He is excellent and always has the customers concerns at the forefront.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent job

Mr Jose represents Lexus in an excellent way! Mr Jose was very helpful, listen and communicates about the car Service done within time expected Thank you

Excellent job

Mr Jose represents Lexus in an excellent way! Mr Jose was very helpful, listen and communicates about the car Service done within time expected Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Customer Service!

I brought my Lexus in for a routine service last week. Devin met with me & took care of my car. He communicated with me constantly & promptly. He reviewed the work performed & recommended. He was highly professional & took great care of me & my car!

Excellent Customer Service!

I brought my Lexus in for a routine service last week. Devin met with me & took care of my car. He communicated with me constantly & promptly. He reviewed the work performed & recommended. He was highly professional & took great care of me & my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent service , honest dealership , reliable

Had my Lexus in for service and we are from Canada and was extremely happy with everything performed on our car. Left the dealership knowing the car was serviced properly and we would not have any road issues along the way. While in Florida we will come back for all our needed services for the car.

excellent service , honest dealership , reliable

Had my Lexus in for service and we are from Canada and was extremely happy with everything performed on our car. Left the dealership knowing the car was serviced properly and we would not have any road issues along the way. While in Florida we will come back for all our needed services for the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Car Sales Service

We had a great experience at Lexus of Orlando. The sales representative, Nasman Nazeer, was extremely professional and informative. He helped our car buying experience go smoothly. Thank you Nas and Lexus of Orlando team Juan

Great Car Sales Service

We had a great experience at Lexus of Orlando. The sales representative, Nasman Nazeer, was extremely professional and informative. He helped our car buying experience go smoothly. Thank you Nas and Lexus of Orlando team Juan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

I been coming to Lexus of Orlando for years. My service advisor Angel Melendez is amazing. Excellent service!! They did a great job with my car. Thank you

Excellent Service

I been coming to Lexus of Orlando for years. My service advisor Angel Melendez is amazing. Excellent service!! They did a great job with my car. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service on Wife's RX350

Took wife's RX350 in for service. Jessica Marrero was my service advisor and did a fantastic job. The dealership really has a rare diamond in her. I plan on requesting her for all future service on our cars.

Great Service on Wife's RX350

Took wife's RX350 in for service. Jessica Marrero was my service advisor and did a fantastic job. The dealership really has a rare diamond in her. I plan on requesting her for all future service on our cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Services Department

I took my car in for routine maintenance 10/27/22. I have the pleasure of having Jose Huertas as my Service Manager. His professionalism, communication skills and courtesy makes him standout. I’ve had him since I purchased my car. Keep up the great work because it will take you higher. 🥰🙏🏽

Services Department

I took my car in for routine maintenance 10/27/22. I have the pleasure of having Jose Huertas as my Service Manager. His professionalism, communication skills and courtesy makes him standout. I’ve had him since I purchased my car. Keep up the great work because it will take you higher. 🥰🙏🏽

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing experience

Luis in the service department took great care of me. My car needed a part that was not available anywhere in the country. They provided updates for the entire 4 months it took to get the part and I had a courtesy car the entire time it took. I even exchanged it at one point and they drove to me to update the registration on the courtesy car. I can’t recommend them highly enough

Amazing experience

Luis in the service department took great care of me. My car needed a part that was not available anywhere in the country. They provided updates for the entire 4 months it took to get the part and I had a courtesy car the entire time it took. I even exchanged it at one point and they drove to me to update the registration on the courtesy car. I can’t recommend them highly enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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