Reviews
Write a reviewExcellent communication but I’m not interested in branded
Excellent communication but I’m not interested in branded or salvage cars… but the they were not pushy and were helpful
Excellent communication but I’m not interested in branded
Excellent communication but I’m not interested in branded or salvage cars… but the they were not pushy and were helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good service. Wish things were faster.
They were upfront about the initial damage and parts replaced. Jesus was professional and helpful throughout the process. Car buying is usually too long and I’m always ready to leave long before it’s over, this was still the case but I’m satisfied with the car purchase.
Good service. Wish things were faster.
They were upfront about the initial damage and parts replaced. Jesus was professional and helpful throughout the process. Car buying is usually too long and I’m always ready to leave long before it’s over, this was still the case but I’m satisfied with the car purchase.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2019 traverse
Chandler was very helpful and quick to respond to my questions on the purchase of our new car. Low sales pressure overall, offered suggestions, great experience.
2019 traverse
Chandler was very helpful and quick to respond to my questions on the purchase of our new car. Low sales pressure overall, offered suggestions, great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this review!
Trying to get a call back is a joke.
No-fuss and honest dealership! Corey was awesome! EDIT 12/9/22: I have no complaints about the selling of my old car or the purchase of my new one. However, I cancelled my extended warranty in September through the warranty company (after being told it could take up to FOUR MONTHS to cancel when I tried to do it through the dealership back in May. Yeah, right.) I have confirmation of my cancellation, yet cannot get anybody to call me back to update me on why my lienholder has yet to receive the refund. I have called and left multiple messages and have also been hung up on multiple times. Extremely frustrating and has unfortunately soured my experience of this dealership.
Trying to get a call back is a joke.
No-fuss and honest dealership! Corey was awesome! EDIT 12/9/22: I have no complaints about the selling of my old car or the purchase of my new one. However, I cancelled my extended warranty in September through the warranty company (after being told it could take up to FOUR MONTHS to cancel when I tried to do it through the dealership back in May. Yeah, right.) I have confirmation of my cancellation, yet cannot get anybody to call me back to update me on why my lienholder has yet to receive the refund. I have called and left multiple messages and have also been hung up on multiple times. Extremely frustrating and has unfortunately soured my experience of this dealership.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Heather, we're sorry to hear about this. You can email cancellations@autosavvy.com for an update if you still need one.
Go see them!!
Jesus went above and beyond from minute one, even taking amazing videos to send to me and my husband! Financing was quick and painless thanks to Jesus and Bill. Great team and lots of great vehicles to choose from. If you’re looking for a vehicle, go see them! Highly recommend!
Go see them!!
Jesus went above and beyond from minute one, even taking amazing videos to send to me and my husband! Financing was quick and painless thanks to Jesus and Bill. Great team and lots of great vehicles to choose from. If you’re looking for a vehicle, go see them! Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for this review, Stacey!
Customer Service & Admin Inept... run away.
Corey was my salesman at the Draper UT location. He was great as well as Mike and the others. Very professional and I came away with a great car. The only thing, the vehicle needed was a new AC compressor. Easy right? Nope, if the car you pick needs aftercare, get another car. In fact, run from that car. I was saddled with Melanie in customer service, as the person to get my car repaired. I was in colorado I started this quest for AC. She would send me to other dealerships, and they would tell me, that they won't do business with AutoSavvy as their repair bills went unpaid and the customer cars were sitting for months. Why did Melanie send me to a couple of dealerships, I discovered this was her process...she really doesn't do anything or call anybody she just makes you do it...So she arranges the repair in vegas, almost 2 weeks from purchase, she says "they have a compressor for your car." Another lie, there is no compressor I have to wait another 5 days to have the vehicle repaired. I was lied to again, Customer service doesn't call back, and obviously, their management is incompetent, as this seems the norm.
Customer Service & Admin Inept... run away.
Corey was my salesman at the Draper UT location. He was great as well as Mike and the others. Very professional and I came away with a great car. The only thing, the vehicle needed was a new AC compressor. Easy right? Nope, if the car you pick needs aftercare, get another car. In fact, run from that car. I was saddled with Melanie in customer service, as the person to get my car repaired. I was in colorado I started this quest for AC. She would send me to other dealerships, and they would tell me, that they won't do business with AutoSavvy as their repair bills went unpaid and the customer cars were sitting for months. Why did Melanie send me to a couple of dealerships, I discovered this was her process...she really doesn't do anything or call anybody she just makes you do it...So she arranges the repair in vegas, almost 2 weeks from purchase, she says "they have a compressor for your car." Another lie, there is no compressor I have to wait another 5 days to have the vehicle repaired. I was lied to again, Customer service doesn't call back, and obviously, their management is incompetent, as this seems the norm.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to get a car!
Jesus was awesome! Go check them out!! I got my car from auto savvy Draper and 2 days later my mom went and got her one 😁👍🏼👍🏼!
Great place to get a car!
Jesus was awesome! Go check them out!! I got my car from auto savvy Draper and 2 days later my mom went and got her one 😁👍🏼👍🏼!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Autosaavy I can't wait to drive my new car!
Kimbree, Chandler, Hailey & Mike we're all awesome!👍Everyone was super helpful and friendly.No pressure no hassle.Thanks to everyone for all of their time and effort. 🙌
Thanks Autosaavy I can't wait to drive my new car!
Kimbree, Chandler, Hailey & Mike we're all awesome!👍Everyone was super helpful and friendly.No pressure no hassle.Thanks to everyone for all of their time and effort. 🙌
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
stay away dishonest
If you are thinking about doing buisness with this dealership , please be careful. An if you do get preapprooved with your credit union. Other wise they try an take advantage very did honsestly. Warninf stay away they are trying to line there pockets with high interest loans with no care of the customer. Just stay away
stay away dishonest
If you are thinking about doing buisness with this dealership , please be careful. An if you do get preapprooved with your credit union. Other wise they try an take advantage very did honsestly. Warninf stay away they are trying to line there pockets with high interest loans with no care of the customer. Just stay away
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Greg, we're sorry to see your review. We try to secure the most favorable financing terms available for our customers. We apologize if you feel like this wasn't the case.
AUTO SAVVY IS A 5 STAR DEALERSHIP!
Connor was very straight forward and I enjoyed dealing with everyone at AUTO SAVVY! I purchased a 2016 Ford fusion at a great price with low miles. 5 stars
AUTO SAVVY IS A 5 STAR DEALERSHIP!
Connor was very straight forward and I enjoyed dealing with everyone at AUTO SAVVY! I purchased a 2016 Ford fusion at a great price with low miles. 5 stars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cole, thank you for the review!