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Young Honda of Logan

(22 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed

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Reviews

(22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Helped us get a car when we thought it impossible.

Helped us get a car when we thought it impossible. Great service and great staff. You want a good experience these guys are great! YOU Rock!!

Helped us get a car when we thought it impossible.

Helped us get a car when we thought it impossible. Great service and great staff. You want a good experience these guys are great! YOU Rock!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the second automobile that I have purchased from

This is the second automobile that I have purchased from Young Automotive. I really appreciate that they provide a Dealer Warranty on the engine, transmission, and drive shaft for 3 months or 3000 miles! This allows us to buy a used vehicle with confidence that there aren't any major defects that we are unaware of. Their mechanics even ran a detailed engine analysis for us and hoisted the vehicle up on the rack so we could carefully inspect it for any potential problems. Our sales agent, Kile, was great to work with and although we had to say 'no' to several add-on offers, he ensured that we were satisfied with the terms of the trade-in allowance and purchase agreement. I expect that we will make all future car purchases from Young Honda because of their great customer service and buyer protection programs.

This is the second automobile that I have purchased from

This is the second automobile that I have purchased from Young Automotive. I really appreciate that they provide a Dealer Warranty on the engine, transmission, and drive shaft for 3 months or 3000 miles! This allows us to buy a used vehicle with confidence that there aren't any major defects that we are unaware of. Their mechanics even ran a detailed engine analysis for us and hoisted the vehicle up on the rack so we could carefully inspect it for any potential problems. Our sales agent, Kile, was great to work with and although we had to say 'no' to several add-on offers, he ensured that we were satisfied with the terms of the trade-in allowance and purchase agreement. I expect that we will make all future car purchases from Young Honda because of their great customer service and buyer protection programs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Young Honda service team went above and beyond to

The Young Honda service team went above and beyond to accommodate and help me. Service and parts I thought were covered under warranty, turned out not to be. But Young Honda worked with the Honda Corporation to get me the lowest out-of-pocket rate possible. I have to say, both came through for me!

The Young Honda service team went above and beyond to

The Young Honda service team went above and beyond to accommodate and help me. Service and parts I thought were covered under warranty, turned out not to be. But Young Honda worked with the Honda Corporation to get me the lowest out-of-pocket rate possible. I have to say, both came through for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great!

i’ve been looking for a car and taran seamons at young honda has been very helpful and knowledgeable! he’s been helping me find exactly what i want

great!

i’ve been looking for a car and taran seamons at young honda has been very helpful and knowledgeable! he’s been helping me find exactly what i want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Go visit Taran Seamons

Bought a couple vehicles from them. Go see Taran Seamons. He's your man, honest fair, great salesman Taran Seamons. big heart with a desire to be the best he can at selling

Go visit Taran Seamons

Bought a couple vehicles from them. Go see Taran Seamons. He's your man, honest fair, great salesman Taran Seamons. big heart with a desire to be the best he can at selling

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopping for a Vehicle

My husband and I have been kind of shopping around for a vehicle to decide what we want for our next vehicle. Taran Seamons helped us look at a Pilot and the Passport. We really like the Passport. Where we are just looking at what options are available for SUV's at the moment we did not make a purchase. However, we found Taran to be honest and friendly.

Shopping for a Vehicle

My husband and I have been kind of shopping around for a vehicle to decide what we want for our next vehicle. Taran Seamons helped us look at a Pilot and the Passport. We really like the Passport. Where we are just looking at what options are available for SUV's at the moment we did not make a purchase. However, we found Taran to be honest and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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multiple misogynistic mishaps

I had a nice, new, Honda bought from a different dealer (thankfully) and wanted to get it serviced at a good place and by taking it to Honda I ruined my car. I was constantly being bombarded with all sorts of issues that are ridiculous. One time they told me my windshield wiper reservoir was broken and it "could have been their fault but there is no way I could prove it", later that same year after I bought brand new tires my multi point inspection miraculously showed that I needed new ones and even the drive home would be unsafe unless I listened to them. The cherry on top of everything was that I was driving one day and noticed my hood was bouncing when I would hit a certain speed, I took it in, they "fixed it" and slammed it shut. When I went to open it later that day the hood wouldn't even unlock from the inside, completely mangled and I later found out parts were moved around and snapped since they were connected in the wrong places. I took my car back to Honda and they told me that the labor would cost me more than the piece I needed (which was 500$.) I ended up taking it somewhere else, right as I noticed multiple dents in my hood from them wrestling with their own mistake. I have never felt safe here, I have always been advised completely differently than if my husband would take my car here, and I will NEVER go back. No one should go to Honda in Logan for any sort of reason. I completely understand mishaps, but these are deliberate and happen every. single. time. Not to mention I know I am not alone in these situations. Horrendous.

multiple misogynistic mishaps

I had a nice, new, Honda bought from a different dealer (thankfully) and wanted to get it serviced at a good place and by taking it to Honda I ruined my car. I was constantly being bombarded with all sorts of issues that are ridiculous. One time they told me my windshield wiper reservoir was broken and it "could have been their fault but there is no way I could prove it", later that same year after I bought brand new tires my multi point inspection miraculously showed that I needed new ones and even the drive home would be unsafe unless I listened to them. The cherry on top of everything was that I was driving one day and noticed my hood was bouncing when I would hit a certain speed, I took it in, they "fixed it" and slammed it shut. When I went to open it later that day the hood wouldn't even unlock from the inside, completely mangled and I later found out parts were moved around and snapped since they were connected in the wrong places. I took my car back to Honda and they told me that the labor would cost me more than the piece I needed (which was 500$.) I ended up taking it somewhere else, right as I noticed multiple dents in my hood from them wrestling with their own mistake. I have never felt safe here, I have always been advised completely differently than if my husband would take my car here, and I will NEVER go back. No one should go to Honda in Logan for any sort of reason. I completely understand mishaps, but these are deliberate and happen every. single. time. Not to mention I know I am not alone in these situations. Horrendous.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Avoid at all costs

Never come here. I will never buy a car here or any young dealership again. It all started 2 weeks ago. My wife and I went to look at a car we saw online for 10,000. It was more expensive than the average car that was the same make, model and year but we wanted to know more. After we got more information about it and saw it, we knew we had to have it. We worked with a person from the dealership. To see our financing options through them. We said what we wanted to pay, and he came back saying that it was Going to be more than what we wanted. He said it was going to be a little over 500 for 6 years. After doing the math we found out the apr would be around 69%. He said it was just because interest rates for cars right now are high. This is extremely predatory as we got an interest rate the next day through our Credit union for under 7%. We think he just did the wrong decimal place but still the fact he did not catch that was ridiculous. He also said on the car ride all of the things we would get with this car, later to find out they were "optional" packages that we could not back out from. He also said that he could not explain the finance information because the finance guy was gone for the day. So, we came back the next day preapproved because of the predatory lending they told us about. We come in and let him know that we were preapproved but wanted the car. He brought us to the finance guy who went through the financials quickly because he thought our guy went through it with us. When we got to the final document, we found the total to be over 14000. We were confused to this because we were expecting it to be closer to 11000 after taxes and fees. This is when we found out that the things we would "get" were actually optional packages and equipment one was a spare key for 700 that we told him the day before we would not want because 700 For a key is ridiculous. We also got out of window tinting which was something we never discussed but was on the sale anyway. They also had an anti-theft device and a tire protection package That We could not get out of. He said the theft was already installed and there was nothing they could do about that. The tire protection package was very vague as to why they could not remove it. The biggest kick to the xxxxx though was the price of the car was now 10,657. When we asked about this our guy said that we talked about that yesterday which was a lie. He kept saying 10,000 but he referred to the paper were looking at the previous day saying that it was on there.it was but he never explained it to us. I was under the impression that it was that price because the taxes were included. He told us it was 600 more because they had to put it through the shop. Complete bs. Regretfully we ended up singing it because we needed a car and my wife like it. We were told it would be out of the shop in a few days. A few days came and went without any progress updates, so we called for one. We did not get an answer right away because out guy was busy, and they had to ask him. We always had to ask for updates and got the same answer. Eventually we were told they were waiting on the parts, but they could not give us an eta. It's 2023, I always get an estimated delivery day when I order parts, but I guess this dealership can't. Eventually the parts got in this Monday, and we got a text letting us know and saying they will try to get it in that day. No calls for updates except that our license plate arrived, and they asked if we wanted to come in to get them. My wife responded can we get our car too since we don't have it yet. the person said they would have to check with our guy, and he would get back to us. No updates. We called the next night. We called the shop instead because our guy never gave us straight answers. The shop said they finished it up today but would have to ask our salesman if its ready.

Avoid at all costs

Never come here. I will never buy a car here or any young dealership again. It all started 2 weeks ago. My wife and I went to look at a car we saw online for 10,000. It was more expensive than the average car that was the same make, model and year but we wanted to know more. After we got more information about it and saw it, we knew we had to have it. We worked with a person from the dealership. To see our financing options through them. We said what we wanted to pay, and he came back saying that it was Going to be more than what we wanted. He said it was going to be a little over 500 for 6 years. After doing the math we found out the apr would be around 69%. He said it was just because interest rates for cars right now are high. This is extremely predatory as we got an interest rate the next day through our Credit union for under 7%. We think he just did the wrong decimal place but still the fact he did not catch that was ridiculous. He also said on the car ride all of the things we would get with this car, later to find out they were "optional" packages that we could not back out from. He also said that he could not explain the finance information because the finance guy was gone for the day. So, we came back the next day preapproved because of the predatory lending they told us about. We come in and let him know that we were preapproved but wanted the car. He brought us to the finance guy who went through the financials quickly because he thought our guy went through it with us. When we got to the final document, we found the total to be over 14000. We were confused to this because we were expecting it to be closer to 11000 after taxes and fees. This is when we found out that the things we would "get" were actually optional packages and equipment one was a spare key for 700 that we told him the day before we would not want because 700 For a key is ridiculous. We also got out of window tinting which was something we never discussed but was on the sale anyway. They also had an anti-theft device and a tire protection package That We could not get out of. He said the theft was already installed and there was nothing they could do about that. The tire protection package was very vague as to why they could not remove it. The biggest kick to the xxxxx though was the price of the car was now 10,657. When we asked about this our guy said that we talked about that yesterday which was a lie. He kept saying 10,000 but he referred to the paper were looking at the previous day saying that it was on there.it was but he never explained it to us. I was under the impression that it was that price because the taxes were included. He told us it was 600 more because they had to put it through the shop. Complete bs. Regretfully we ended up singing it because we needed a car and my wife like it. We were told it would be out of the shop in a few days. A few days came and went without any progress updates, so we called for one. We did not get an answer right away because out guy was busy, and they had to ask him. We always had to ask for updates and got the same answer. Eventually we were told they were waiting on the parts, but they could not give us an eta. It's 2023, I always get an estimated delivery day when I order parts, but I guess this dealership can't. Eventually the parts got in this Monday, and we got a text letting us know and saying they will try to get it in that day. No calls for updates except that our license plate arrived, and they asked if we wanted to come in to get them. My wife responded can we get our car too since we don't have it yet. the person said they would have to check with our guy, and he would get back to us. No updates. We called the next night. We called the shop instead because our guy never gave us straight answers. The shop said they finished it up today but would have to ask our salesman if its ready.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1 star because 0 wasn’t an option.

DO NOT USE THIS DEALERSHIP IF YOU ARE A WOMAN BY YOURSELF. this dealership takes advantage of woman assuming that we have to understanding of mechanics.

1 star because 0 wasn’t an option.

DO NOT USE THIS DEALERSHIP IF YOU ARE A WOMAN BY YOURSELF. this dealership takes advantage of woman assuming that we have to understanding of mechanics.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They take care of everything.

They will hook you up. They offer great customer service with extra benefits like free detail and oil change, full tank of gas. The cars are all serviced and guaranteed. I was a first time buyer and other lenders rejected me. They were able to search through many different lenders and deals at once. I got a much better car then I thought I could get. I was pushed to buy and I would definitely recommend doing your own research or coming with someone experienced, but I still felt I got a good vehicle and a reasonable deal.

They take care of everything.

They will hook you up. They offer great customer service with extra benefits like free detail and oil change, full tank of gas. The cars are all serviced and guaranteed. I was a first time buyer and other lenders rejected me. They were able to search through many different lenders and deals at once. I got a much better car then I thought I could get. I was pushed to buy and I would definitely recommend doing your own research or coming with someone experienced, but I still felt I got a good vehicle and a reasonable deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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