Zoom Auto Group

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    February 3, 2020

    "DON'T WASTE YOUR TIME......!!!!!" - I rarely , if ever , leave a bad review anywhere, but this experience warranted it. After numerous email exchanges... with Allen and Peter at Zoom Auto Group, my son and I drove 100 miles so I could help him purchase his first official car. ( college graduation present) At no time, in any of those email exchanges, did either Peter or Allen share that the car had significant HAIL damage, nor was it shared on the website, that the car, while in good shape, unfortunately had hail damage. The roof and the front hood had over 200 small little dimple dents in it. Despite all of this, my son was still interested in the car, and would have been OK, with the hail damage, if the price was right. When we approached them about adjusting their price to reflect the hail damage, they indicated that " the owners" would not budge on the price. We should have just got back in our car and bolted out of there as fast as we could. They didn't even have the courtesy to apologize for not indicating that the car had hail damage, or even give a lame excuse as to why they didn't share that on their website. In looking at their website,they unbelievably BOAST, in their "Mission Statement", about INTEGRITY: " Integrity: We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words" Well, they didn't do the "right thing" AT ALL......., and they have NO commitment to the truth , either in their actions or words. I wasted a whole afternoon of my weekend dealing with this. Sorry for the bad review, but if i can save someone else from wasting their time, I had to leave this

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 29, 2019

    Had a great experience here. I purchased a Dodge Ram 1500. The truck had everything I was looking for! Petr, the finance manager, was super nice! I could... tell the guy was really caring and took care of my concerns right away! He made me feel very comfortable and was all around great to work with. The process was very smooth. I would highly recommend this place to anyone looking to purchase a vehicle. I was amazed how fast they were able to come through for me!!! They also stayed within my budget that I had told them, which I appreciated. 5 stars for sure!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 25, 2018

    Doing business with Zoom Auto Group was a pleasure. Everything as bought out with some possible issues with the car. Financing was attainable with my less... than stellar credit. Picked up at the NJT Denville Station to the dealer so I was able to drive home with my new purchase. Peter my salesperson was above and beyond my expectations with a used car dealer and would defiantly purchase another vehicle again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 25, 2019

    Allen was a super big help working with me on getting the SUV I wanted! I bought it 2 months ago and waited to write the review to make sure nothing came... up. Overall the car drives great and looks great inside and out. I would recommend Allen and this dealership anytime. Thank you guys

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2019

    I would like to acknowledge Mr. Allen S from the sales department at Zoom Auto Group. Allen is a pro by any means. He is by far the best representative... I have dealed with. Allen is fast, honest, professional and with a great attitude. 10 stars!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 2, 2019

    First off, I would like to say these guys are awesome. I was a bit apprehensive coming in because the last two dealerships I had went to had sent me of... to like 20 different banks which made a huge ding on my credit! I told Allen, who was my salesman, what had happened. He said he had a great finance guy to which I rolled my eyes because the guys at the other dealers told me the same thing, but turns out, they knew what they were doing! They sent me to only 1 bank and was able to get me an awesome monthly payment. Allen took the time to go through the cars options and helped be set up my phone once we were done. I called them up a couple weeks after I got the car and they helped me get a spare key using their discount and did some research about my wife's car (that had nothing to do with them). I'm not one to usually write reviews, but if I could I would give this place 10 stars! Thanks so much for your help guys! Loving the new BMW!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2019

    Me and Husband went in Saturday, someone helped us right away, we explained to Peter that we were taken advantage at another car dealer "Auto Gallery Online"... in Lodi N.J. so we were very nervous visiting another place, but to my surprise everyone in Zoom was excellent i didn't feel pressured everything was easy test driving the car was easy as well. They have beautiful vehicles there. The place was nice and clean it felt homely I think this is a family owned business just by the way it felt. i Highly recommend this place. My Husband is picking up our BMW 535xi today i am so excited!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 7, 2019

    I just got my new Jeep today. No pressure sales and friendly people. Al and Peter were AWESOME!! Angelo is the BEST!!! They made the entire car buying... experience so easy. I'm so happy with my new Wrangler. Thank you Zoom

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 16, 2018

    Everyone was really accommodating. Made the whole experience enjoyable. I was able to drop my guard after about 30 minutes when I realized the other shoe... was not going to drop. I would highly recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 23, 2018

    My overall experience with Zoom was great! Alan helped me out and I felt he was straight forward and able to answer all my questions honestly. Peter in... financing was helpful in the process. I love my car and I would recommend this place to those searching for a vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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