Reviews
Write a reviewBought a vehicle without looking at it, had them ship it
Bought a vehicle without looking at it, had them ship it to me. Which was a decent experience. They assured me it was a solid car and they had been driving it frequently. The day it was delivered the clutch was slipping. I called right away and told them about the issue, even sent them a video of it. They said oh that’s normal that’s how they all are, we have a newer one here that does the same thing. Took it to a mechanic he confirmed the clutch was shot. Sent them the estimate, they disagreed and said there’s nothing wrong with it. Long story short I spent 1300 to put a new clutch in. I get I shouldn’t have bought a vehicle without personally driving it. But them assuring me it’s solid and no issues is straight up lying to the customer.
Bought a vehicle without looking at it, had them ship it
Bought a vehicle without looking at it, had them ship it to me. Which was a decent experience. They assured me it was a solid car and they had been driving it frequently. The day it was delivered the clutch was slipping. I called right away and told them about the issue, even sent them a video of it. They said oh that’s normal that’s how they all are, we have a newer one here that does the same thing. Took it to a mechanic he confirmed the clutch was shot. Sent them the estimate, they disagreed and said there’s nothing wrong with it. Long story short I spent 1300 to put a new clutch in. I get I shouldn’t have bought a vehicle without personally driving it. But them assuring me it’s solid and no issues is straight up lying to the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very bad experience after purchase of vehicle
BUYER BEWARE! This dealership sells vehicles without providing a clear title. Bought vehicle over sixty days ago and still have not received a title. Don't make the same mistake.
Very bad experience after purchase of vehicle
BUYER BEWARE! This dealership sells vehicles without providing a clear title. Bought vehicle over sixty days ago and still have not received a title. Don't make the same mistake.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't waste your time or money with Midwest Diesel
I purchased a Jetta TDI from these guys about months ago during winter. Heidi wasn't the friendliest salesperson and had no interest in negotiating, even when I pointed out a cracked bumper, torn drivers seat, and cracked fog light that wasn't advertised in her listing. The deal was take it or leave it. Luckily I checked for a rear tire and found it missing, so they went around back and grabbed one they said would fit the car. I found out 2 months later on the side of the road that it was the wrong bolt pattern. Now that it's warming up I've found that the AC compressor is bad also and that's a $1,400 repair. If you're after a TDI VW skip these jokers and go get a certified pre owned car with a warranty for the same money.
Don't waste your time or money with Midwest Diesel
I purchased a Jetta TDI from these guys about months ago during winter. Heidi wasn't the friendliest salesperson and had no interest in negotiating, even when I pointed out a cracked bumper, torn drivers seat, and cracked fog light that wasn't advertised in her listing. The deal was take it or leave it. Luckily I checked for a rear tire and found it missing, so they went around back and grabbed one they said would fit the car. I found out 2 months later on the side of the road that it was the wrong bolt pattern. Now that it's warming up I've found that the AC compressor is bad also and that's a $1,400 repair. If you're after a TDI VW skip these jokers and go get a certified pre owned car with a warranty for the same money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Title was not in there name
I have called several times to get my title fixed so I can put it in my name and tag the truck. When I got the truck the bricks were bad, the whole front end was bad, the bed doesn’t go up and down and the plow was even installed correct. These repairs cost me little over $4000 but my issue is I want the title so I can tag my truck.
Title was not in there name
I have called several times to get my title fixed so I can put it in my name and tag the truck. When I got the truck the bricks were bad, the whole front end was bad, the bed doesn’t go up and down and the plow was even installed correct. These repairs cost me little over $4000 but my issue is I want the title so I can tag my truck.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer Beware
We drove 1.5 to look at a car. Get in and go to shut the door, and door panel fell off. Didn’t even try to clean it up. Bring out another car, and engine was knocking very loud. Get in and drive it to test drive, bring it back and go to get out of car and door is completely rusted and won’t hardly open. Needless to say, we didn’t buy anything and would rather save someone else’s time and money and don’t bother here.
Buyer Beware
We drove 1.5 to look at a car. Get in and go to shut the door, and door panel fell off. Didn’t even try to clean it up. Bring out another car, and engine was knocking very loud. Get in and drive it to test drive, bring it back and go to get out of car and door is completely rusted and won’t hardly open. Needless to say, we didn’t buy anything and would rather save someone else’s time and money and don’t bother here.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BUYER BEWARE!!! THESE TRUCKS ARE RUSTED JUNK!
I purchased a Blue C5500 tow truck from MINDEDAHL JACKSON at Midwest Diesel truck last month. It was on ebay and on craigslist. I am several states away and purchased this truck with pictures and the good word of MR JACKSON. BIGGGGG MISTAKE!! This truck is by far the worst tow truck I have ever seen! First off, The bed of the truck is 19' and the truck has a 21' frame. Doesnt even look right. Angles of his pictures hid this major flaw. Wipers are zip tied on to the arms! Really! we couldnt put new wiper blades on it for me? He said seat has a small tear. When the truck arrived, the seat looked like a family of badgers were living in it. The motor knocks and isnt even the correct engine for the truck. Frame and body rusted badly. Everything is completely worthless on this truck. I asked MR JACKSON, honest man to honest man, is this a good truck? As I found out, there was only one honest man on the phone that day. I asked MR JACKSON to take the truck back and ill pay shipping or return some of my money. He ignored me totally. I have searched other sites and found recent bad reviews. I have never written a review before in my 44 years but I feel compelled to protect others from this company. Wish I saw them before trusting this snake. Byer beware.
BUYER BEWARE!!! THESE TRUCKS ARE RUSTED JUNK!
I purchased a Blue C5500 tow truck from MINDEDAHL JACKSON at Midwest Diesel truck last month. It was on ebay and on craigslist. I am several states away and purchased this truck with pictures and the good word of MR JACKSON. BIGGGGG MISTAKE!! This truck is by far the worst tow truck I have ever seen! First off, The bed of the truck is 19' and the truck has a 21' frame. Doesnt even look right. Angles of his pictures hid this major flaw. Wipers are zip tied on to the arms! Really! we couldnt put new wiper blades on it for me? He said seat has a small tear. When the truck arrived, the seat looked like a family of badgers were living in it. The motor knocks and isnt even the correct engine for the truck. Frame and body rusted badly. Everything is completely worthless on this truck. I asked MR JACKSON, honest man to honest man, is this a good truck? As I found out, there was only one honest man on the phone that day. I asked MR JACKSON to take the truck back and ill pay shipping or return some of my money. He ignored me totally. I have searched other sites and found recent bad reviews. I have never written a review before in my 44 years but I feel compelled to protect others from this company. Wish I saw them before trusting this snake. Byer beware.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase