Arlington Auto Group

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 23, 2019

    Eti made our Jaguar purchase experience extremely delightful! He took his time and was super patient with helping us make our selection. It is not every... day you meet an individual who genuinely cares. His courtesy definitely adds to the AAG dealership's reputation. Our overall experience with this dealership, it's manager and the staff, has been the best by far compared to many other dealerships we have done business with. We highly recommend visiting Arlington Auto Group for your next vehicle purchase. Ask for Eti. He was amazing and sweet!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    They seem to know a lot about Jaguars. I was in the market for an XJ series. They had several selection I could choose from. I was only approved for certain... amount from my credit union and these guys were willing to cooperate with me. I am in love with my new Jaguar, certainly coming back for my future cars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 5, 2019

    I bought a Lexus GX 470 for $15‚000 cash on Sept 25‚ 2019 from Georgio at Arlington Auto Group. By the time we drove 2 mins from the dealership‚ther car... started making noise. We brought the car back immediately‚ but they were closed and told us to come back the next day. Went back next day 9/26/19. They didnot want to give us our money back. They kept the car and said they would let their mechanic in Fredericksburg fix it. They kept the car for about a week. We kept communicating and asking them to give us our money back because a week had passed and we spent $15‚000 and they gave us a bad car. JP‚ one of the dealers‚ told us the issue was the exhaust and that their mechanic fixed it. We picked up the car on 10/3/19. Then next day‚ 10/4/19‚ the car had all kinds of issues with electrical and mechanical systems showing up on dashboard‚ including air bag problems‚ vsc trac‚ vsc off‚ slip indicator‚ back up camera‚ the key fob stopped working and I have to close the door manually. I contacted them and told them we would bring the car back. On 10/5/19‚ we contacted them again and they JP told us that if we brought the car back he would have it towed. On 10/5/19‚ we also had the car inspected. The MD inspection diagnose found: exhaust leaking! The dealer claimed their mechanic had fixed the exhaust‚ but the spot was welded and it was keaking. In addition‚ the inspection report found: the parking break loose‚ rear pads needed‚ both front CV boots inner leaking‚ LS radiator under coil cooler lines severe leakages‚ under car rusty‚ SRC‚ VCS‚ TRAC lights on. In addition‚ we have not received a title for the car‚ that they said would be mailed to us from a third party.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2019

    They are simply great. They are young and most important thing is they are honest. I have bought 2006 Audi S4 Stick shift 25th Anniversary Edition from... them. They never push me to buy this car. I was looking for finance. They are straight forward with that part too. They send me to the bank. I have done my own paper works. They didn't charge me anything extra for getting that loan. And about the car, its simply great. There were some minor fixes that I had to do after buying this car. I mean its a used car. So everything should not be perfect. But the engine and the transmission was perfect. That is what I was looking for. Thanks to them. If I buy my next car, I will definitely consider them first.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2019

    I have purchased two cars with them already and couldn't be any happier. Their knowledge about the hand selected vehicles is what I am very happy about.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 1, 2019

    I've been keeping an eye on the cars at Arlington Auto Group for a long time, but I just had to wait until I was truly ready to make a purchase. I'm glad... I finally came here to get the 335i I wanted, because the staff was extremely helpful. It was nice to show up to a dealership where the people were just as enthusiastic about cars as I was. Al was the guy who helped me, and his professionalism was superb. He was very inviting and honest with his approach and very informative. His business partner George also helped me when I came inside to do paperwork, and it was honestly a good time. I was never bored, because I basically had two talking BMW encyclopedias in front of me to keep myself entertained. I usually wait a long time to write reviews so that I have a long-term account of my experience and the product. In this case, its been almost six months and I'm still impressed with the quality of my car. If you want a very unique type of car and knowledgeable people to guide you through your purchase, these are the people to go to.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 29, 2019

    ADVISE: DO NOT GO TO THIS PLACE - NO VALA A ESTE LUGAR I did not beleave in the bad reviews that they had until I fall into their game too. 1) These people... are all a lie since the beginning till the end 2) They are like scammers with 15 different facebook accoun advertising fake products, they give you a price, they make you go to their website and apply for finance, they tell you is 0 downpayment and they tell you you pay with no interest in 6 months, and after that you finance, but is all lies, they tell you they don't run your credit and YES they run your credit, is all lies. 3) After all these they made me drive 3 hours and when I arrived no one of the vehicle advertised was there, and I ask them if the vehicle was still available and they said YES, we have it in another place, we will bring it to you after we complete your application, they made me fill a credit application form and they run my credit again, but I before I lift my home I told them I am heading there now, do you have the vehicle ? was I approved for the loan ? they alls said yes, differente people, different calls, I also asked plenty of times if they can finance with other 2 banks that I got approved and they said yes. THESE PEOPLE ARE ALL LIES AND GAMES. 4) After waiting for 1 hour and half it comes the other guy from the back of the office and he ask me how much downpayment I want to do, and told him $2500, mins later he said that I got approved but they are requiring $5000 downpayment, and for $2500 they can give me one of the vehicles they have in this location. I complained for all these lies and I told them I will pay the $5000 dollars downpayment for the vehicle I want, or for any of the vehicles they advertised and told me to come for, they said now that they are going to call to bring the vehicles I came for, but these was all lies and games too, later they come with more lies and telling me that the vehicle was sold for the double price the day before and that I could take another vehicles of their inventory. My question is, why do they take people personal information if all the vehicles the advertise are fake ? Are they not supposed to show you the vehicle first ? Don't let people like this to fool you and play with you like they did with me. NO VAYA A ESTE LUGAR, son unos mentirosos, no hay etica, irrespetuosos y ningunos de los vehiculos que que tenian en su publicidad eran reales, todo es un engano para atraerte y hacerte perder el tiemp, para meterte otros vehiculos por los ojos.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2018

    Ali, French, Georgio, Jason, Allen, Etti. These guys are great, they know about the cars they are selling, very knowledgeable. They will go above and... beyond for there customers. I will not say that everything went perfect but they try there best to make it hassle Free for me. They don't care about just the sale they actually care about the customer and there budget they are working with. I went to a franchise dealer to buy a car, "Nissan" and they sold me Trash I had to return it the next day. These guy heard my situation and they took good care of me and my family. The search and found me the best fit for me and my family and we are very much great full to them for that. Very professional amazing guys I will always buy my cars from them no matter which state I'm in. Love these guys my family and I gained some knew family members. Thanks guys for everything.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2018

    I am a big time car guy so when I go to take a look at the car I do all types of research regarding the vehicles. I was amazed my staff's knowledge regarding... their inventory. They really know all the trims and options on their cars, it didn't feel like I was dealing with salespeople. It was more of a friendly encounter. We sat down and spoke about vehicles for an hour two. I had completely forgotten this was an actual car dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    December 10, 2018

    I purchased a used car from AAG. They were very accommodating to make the sale. However, they assured me that the car was "mechanically sound with only... minor cosmetic imperfections. I have owned this car for only about a month and here is the work that needed to be done so far: the check engine light came on the third day of ownership and the car lost all engine power. Multiple faults over time (not just from this one incident) were stored in the system for misfires and the throttle valve being faulty. 7 of the 8 ignition coils were cracked and they all needed to be replaced. The throttle valve had to be replaced. The ignition lock also had faults due to water ingress into the driver footwell leading to wire corrosion and the drain system being clogged. The passenger footwell drains were also clogged. The engine thermostat was broken and needed to be replaced. The car was also overdue for an oil change, brake flush, and they changed the spark plugs. Total cost: Over $6,000. Buyer beware.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
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