Arlington Auto Group

BUYER BE AWARE! PLEASE READ ALL OF THE REVIEWS. YOU WILL SEE THE SAME THING IS CONSTANLY OCCURING! This has been the worst experience I have ever encountered while buying a vehicle. Our jeep was delivered to us because we live 6 hours away. The salesman insured us the jeep was in great condition and had passed inspection. After receiving the jeep, we made it 7 miles down the road before it overheated and the steering column locked up. We messaged them immediately about this, and they said they would look into it. To our surprise that would be the last time they would respond to us. I have put in almost a grand to get a vehicle that I drove for 7 miles to be drivable and we still have to have work done. We also can't get it tagged correctly or anything because they have yet to send the title. We have tried reaching out to them, however, they are still ignoring us or have us blocked. I am fortunate to have a friend who is a lawyer, however many customers may not! So, please...PLEASE do not waste your money. I wish so badly that I had fully read these bad reviews and taken them seriously. Being 20k in debt with a vehicle that doesn't run is not a fun time. Never have I seen such horrible customer service! The mechanic that worked on our jeep, said that there was no way it had gone through inspection and passed! I swear this dealership has blown my mind in how unprofessional they have been. If you like to buy vehicles that do not run, have numerous mechanical issues, and enjoy a sales team that ignores you, Arlington Auto Group is for you! Also, by chance that someone from this company actually reads this, could you please get in touch with us?! We still need our title as it has been well over 2 weeks. I am very certain you don't care about the shape in which the vehicle is in, but the least you could do is send our dang title.

Great Car Selection and amazing costumer Service, I was surprised how knowledgeable the staff was about their vehicle and felt really great getting to know more information that zi had initiates about the car.

I purchased my 2010 Jaguar xk black in February of 2020. Ed was my salesman he was very young but very knowledgeable about the cars. Gave me an excellent deal. have had my car for two years it runs perfect and looks like a bran new car. Very happy and satisfied with this company and would recommend very highly. Mr Ira H Beyer SR.

I had a great experience at AAG buying my Mercedes-Benz CLS 63 AMG.My son came back and purchased his CL 63 AMG the next week….Thank You Eddy for great customer service. I’ll definitely thank about purchasing another car from you guys

I saw a Jaguar XJ online, went in to take a look. Salesman1 was very courteous. He let me look around the vehicle and we discussed the possible value for my trade in but in any case I had my cash and was to purchase if the vehicle was in good driving condition. As I’m about to go for a test drive, salesman2 approaches me and says the vehicle is “basically sold”. I asked if there was a deposit on the vehicle because there was no sign on it and it’s still listed as available on the website. He says no but his buddy is coming in a couple of days to purchase but I can still go on a test drive if I want to “see how it feels to drive it”. This is unsatisfactory customer service and DO NOT suggest that any potential customers waste time with that level of incompetence and unprofessionalism

Very friendly atmosphere all around the dealership. Said was very grateful and knowledgeable. Highly recommend considering this place if you see a vehicle you are interested in.

Great Costumer Service from start to finish. Jason was a very professional costumer enthusiast who assisted me all the way. I am very happy with my purchase ands its been couple of months now!!

GREAT EXPERIENCE!! VERY PROFESSIONAL!! MANAGER MOE IS A GREAT MANAGER, WALTER IS GREAT! THERE WHOLE STAFF TREATED ME LIKE FAMILY, I WOULD RECOMMEND THIS PLACE TO EVERYONE SHOPPING FOR A NICE CAR!

Really great expertise from their staff, I was unaware of some of informations they provided regarding the vehicle. I am still in the market for a vehicle but once I decide which vehicle to go with I will certainly check their inventory out.

Eti made our Jaguar purchase experience extremely delightful! He took his time and was super patient with helping us make our selection. It is not every day you meet an individual who genuinely cares. His courtesy definitely adds to the AAG dealership's reputation. Our overall experience with this dealership, it's manager and the staff, has been the best by far compared to many other dealerships we have done business with. We highly recommend visiting Arlington Auto Group for your next vehicle purchase. Ask for Eti. He was amazing and sweet!