Reviews
Terrible place of business , they lied about the price
Terrible place of business , they lied about the price upon arrival. They had no idea what they were talking about.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We always aim to make experiences for our customers five-star worthy, and are sorry to hear that you had a negative experience with our team. We'd like to learn more about your visit to see if there are ways we can help you with the service you're looking for; please reach out to Emely Rosario at Erosario@southshorenissan.com. Thank you!
Do not shop bad management and billing really nasty
Do not shop bad management and billing really nasty attitude was charged twice for new plates will never do business again with them
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Sara. At SouthShore Nissan, we always aim to exceed our customers' expectations, and we're sorry to hear we fell short. We'd like to learn more about the situation with your new plates to see if there's a way we can help resolve the issue. Please contact Emely Rosario at erosario@soutshorenissan.com.
This company will not give an out the door price.
This company will not give an out the door price. I've contacted them multiple times (since I'm several hours away). I'm told they'll work on it and never hear from them again. The vehicle is still available and the price keeps dropping. See other reviews, I assume this is a bait/switch tactic. They aren't giving me an OTD price for a reason, non-transparent. I wouldn't waste my time contacting them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DMO, We sincerely apologize for any frustration you've experienced. We understand your concerns and appreciate your feedback. Our team is committed to transparency, and we're actively working to improve our communication process. Please feel free to reach out to Emely Rosario, our Customer Relations Manager, at Erosario@southshorenissan.com. and we'll do our best to address your needs.
Sunny was so helpful and patient.
Sunny was so helpful and patient. He answered all my questions and was very personable. I am very happy with my new car. Southshore Nissan is great! Thank you Sunny!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Sunny and that you're enjoying your new car. We appreciate your trust in our team!
This is the fourth time we got to Southshore Nissan, and
This is the fourth time we got to Southshore Nissan, and every time has easier and better. From the moment we got there Sebastian was friendly and knew about the car we were looking at, and was able to answer any questions. Even the usual haggling back and forth in pricing and financing was very fast and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Southshore Nissan again! We're thrilled to hear that Sebastian provided you with excellent service and made your car-buying experience smooth. We appreciate your continued trust and look forward to serving you in the future. Safe travels!
Click bait prices.
Click bait pricing. Over 5k more than advertised price plus irrational prep/doc fees makes it almost 20-30% more than internet price. Very shady.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ashish, thank you for sharing your concerns. We regret any confusion and appreciate your feedback. Our team strives to provide transparent pricing, and we'd welcome the opportunity to discuss this further with you. Please reach out to Emely Rosario, our Customer Relations Manager, at Erosario@southshorenissan.com.
Erika VP was extremely professional, knowledgeable and
Erika VP was extremely professional, knowledgeable and did everything she absolutely could to get me the car I wanted within my budget. I highly recommend Erika if you are shopping for a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that Erika provided you with a great car-buying experience. Your recommendation means a lot to us. Enjoy your new car!
Long wait but Erica Vanpatin and Dave was amazing in
Long wait but Erica Vanpatin and Dave was amazing in helping us get our Pathfinder.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're thrilled to hear that Erica Vanpatin and Dave provided you with amazing service during your visit. We appreciate your patience and look forward to serving you again in the future.
A warm and friendly atmosphere.
A warm and friendly atmosphere. Everyone was so nice. I worked with Erika VP. A breath of fresh air as a salesman well salesperson. She explained everything,helped me get an affordable car and was entertaining my children! I will definitely go back for my next car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear about your positive experience in our warm and friendly atmosphere, and especially with Erika VP's exceptional service. Her ability to explain everything clearly, assist with finding an affordable car, and entertain your children is truly commendable. We look forward to welcoming you back for your next car purchase!
A very friendly and comfortable environment where
A very friendly and comfortable environment where everyone was kind and professional. I had the pleasure of working with Bryan Peral and Sunny Hashmi who were extremely helpful and patient, as well as quick with the service. They found me exactly what I was looking for and did so in an efficient and easy manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear about your positive experience in our friendly and comfortable environment, and especially with the exceptional service provided by Bryan Peral and Sunny Hashmi. Your satisfaction with their helpfulness and efficiency in finding exactly what you were looking for is greatly appreciated.