Reviews
Our Family had a pleasant experience dealing with Yasmin
Our Family had a pleasant experience dealing with Yasmin and her associates. Yasmin was very professional in her job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear that you had a great experience at our dealership! Our goal is always to provide top-notch service, and it's great to know that we were successful in doing so.
My family and I walked in and everyone was super nice,
My family and I walked in and everyone was super nice, Daniel gave us some advice on what car he thought would be the best for us based on his experience, we are very satisfied with his job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to hear that you had a fantastic experience at our dealership! We’re proud of our team for delivering top- notch customer service and helping you find the perfect vehicle.
Daniel is an amazing seller, really professional and well informed of his cars. He did an amazing job !
Attentive.
Attentive. patient, friend. Understand customer expectations. We were attended to calmly and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words and are so glad to have met your expectations during your visit. Thank you for choosing us for your automotive needs.
Great person and worker.
Great person and worker. He helped me to get my first car looking forward what would be the best deal for me as young adult!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alexandre M., Thank you for your feedback. Congratulations on your first vehicle! we hope to serve you again in the future.
Daniel was very helpful not pushy helped us choose the
Daniel was very helpful not pushy helped us choose the right vehicle did not try to push anything on us Friendly Service good prices
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Doradodave, Thank you so much for sharing your experience with Daniel. Thank you for choosing Florida Fine Cars.
Gross!
Gross! We found this rag garbage thing wedged under the car. We only found out because the undercarriage broke off 2 days after we drove off the lot. They tell you that you can return the car within 3 days no questions asked, but they will charge you any repairs. This is not explicit and is not mentioned when you buy or return the vehicle that is falling apart. We don't think it was a scam that the car undercarriage broke off right when we drove on the highway, but FFC really win out with us as a customer. We filled up the tank with gas from empty, paid their mechanic fees and we even removed the rag for them! Expensive and time consuming 3 day rental for me! My advice, get your ride inspected before purchasing here. Our 2021 Highlander had a wheel from 2016 on it... Strange! The staff is pretty pleasant overall. I think other than the GM making an odd comment about how my pregnant wife walked, we were pretty pleased with the people there. The fees are low, and they are not pushy on upselling a lot of add-ons. You just have to do your due diligence. Also, I can't speak for everyone, but they sent a link to give a review to my wife and I while we were in the process of purchasing the car, before anything has a chance of going wrong. Take that for what its worth
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Michael, Thank you for taking the time to provide us with your feedback. There are a few points mentioned in this review that we would like to clarify. There is a 3-day return policy and a 5-day exchange policy offered by Florida Fine Cars. In reviewing our records, we found that this vehicle left the dealership in good condition but was returned with damage exceeding $500. It is for this reason that the customer is responsible for paying for these damages. Our customers are not charged for returning their vehicles as long as they are returned in the same condition as when they were taken off the lot. You were informed of these damages in person by the General Sales Manager. Alternatively, please feel free to contact us directly if you would like further assistance at 866-540-0558. Thank you!
Ah! That’s why our damage was just over $500. Very unlucky. This was not mentioned when we returned the vehicle, or in any correspondence following. Thank you clarifying that. We do agree the undercarriage fell off 2 days after you sold it to us, that was very clear in my review. Any clarification on why there was a 2016 wheel on our 2021 vehicle? Rag shoved in the undercarriage? My “Pass Fender Liner” cost $200 “Under Car Shield” cost $229 Labor $125 I can’t seem to find any pass fender line for over $50, would FFC be able to clarify which one was purchased? Under Car Shield I also can’t find one even close to $200. Maybe I’m missing something though!
I had purchased a 2019 Civic from this dealership and I
I had purchased a 2019 Civic from this dealership and I can say, I felt like they really care about me and they wanted me to get into the car I wanted. Paul was the agent that helped me finding my first car. Even though I wasted slot of time because I was undecided, he was very patient with me. I would definitely recommend my fiends and family to this dealership for their great service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Eljacques! We genuinely appreciate you giving us the opportunity to earn your business and recommendation!
Dwarf was very personable and knowledgeable.
Dwarf was very personable and knowledgeable. I have always had good experiences with this dealership and staff. I would recommend this place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vetraharrison, Thank you for taking the time to share your positive review experience with us. We are thrilled to hear that our team provided you with exceptional service.
Dan was great helping me find a truck for work.
Dan was great helping me find a truck for work. I appreciate his hard work. Thank you Dan!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robzombie87, thank you for taking a moment to share your experience, it is very much appreciated!
Dwarn was the best salesman I ever had, he felt like
Dwarn was the best salesman I ever had, he felt like family when I was talking to home and interacting. Very welcoming and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Camayahwatson, Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us, and we appreciate your business.