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Texas Car One

(203 reviews)
Visit Texas Car One
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(972) 755-3800 (972) 755-3800

Reviews

(203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The salesperson said that the car had 20,000,it has

The salesperson said that the car had 20,000,it has 80,000 miles,no accidents,found out whole front end was replaced,Beats audio with 552watt amp and subwoofer was advertised as factory,it was,but when I received it no amp or subwoofer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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In October of 2023, I bought a 2016 Chrysler Town &

In October of 2023, I bought a 2016 Chrysler Town & Country mini van that appeared to be in top condition. After driving off with it the 1st thing I noticed is that the horn only had the high tone working, had to have them fix it. About 2 months later it started leaking oil. It cost me over $1000 to fix. Soon after that my passenger door window regulator broke and the window dropped down into the door. That cost $600 to fix. After that the drivers side sliding door lock started buzzing every time I locked the doors and it turns out that the passenger's side door lock wasn't even locking at all. That cost a little over $1000 to fix. After that the key fab quit functioning and that cost me about $250 to replace. And then the driver's side door window regulator broke and the window dropped down into the door. That cost another $600 to fix. I've had the van 13 months and had to have spend $3500 to fix it. When I bought the van I also bought an extended warranty for which was $2000 and told that it covered drivetrain, electrical and various other items. It was a sham. I recommend when buying a vehicle for these people, take the vehicle to an outside mechanic and have them check it out before handing over any cash. Don't be suckered like I was!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a 2011 Mercedes SLK 350 from Scot Pate.

Bought a 2011 Mercedes SLK 350 from Scot Pate. He made me feel very comfortable during the long distance process. Everything he promised he delivered. I highly recommend Scot and Texas One. Sincerely, Dan Brock

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team

The team there from sales to service all the guys from moe to the owner Austin are great went beyond even after the sale nice dealer ship and inventory thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I received a prompt response to my questions about a 2010

I received a prompt response to my questions about a 2010 A4 wagon for sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Pleased!

I was very pleased with the buying experience @ Texas Car One. Scot was my sales rep and he was very informative and helpful. The facility was very clean and orderly. Overall, I'm happy with my purchase. Thank you to the people who help me through this process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They hid an emission issue

We bought a Jeep from this dealership in July 2022. Jeep looked great, service was friendly and we thought we got a good deal. Fast forward a month and the check engine light comes on with "gas cap" as the description. Bought a new gas cap, no change. Took the car in for a quick check, can't find anything wrong with it so we continue to drive it thinking it is a sensor issue. July of 2023 we need to get an inspection done and still can't get the check engine light to clear. Come to find out the light was manually cleared right around the time we bought the vehicle. We are dealing with a $3,000 problem to resolve an issue that would have never passed inspection. CROOKED! I'm not sure who they get to do their inspections but it should be illegal. Get the vehicle fully inspected and make sure they haven't cleared any engine lights before you put pen to paper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Smooth Transaction

2014 Mustang GT found on CarFax site. Submitted information request and the dealership got in contact the next day. Bryan the salesperson was excellent in getting the transaction completed in a very concise no BS manner. We worked out all the shipping details quickly, the car arrived just as pictured, immaculate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The .

The .people at the dealership were very friendly and helpful. No hassle, paper work was handled quickly and easily. Delivery was great. Will remember them when we need another Car. Douglas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

CHECK ENGINE LIGHT

I set up an appointment. Was contacted a couple of times to confirm. I showed up on time. The Toyota was brought out and CHECK ENGINE light was on. Who would buy ( or sell) such a vehicle ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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