Pure Country Automotive

August 2025 . We were on vacation in May and had some issues stopped by Pure Country to find out what was wrong. I paid 300.00 for a misdiagnosed transmission problem. Warning service department rips you off !! Tried to sell me a $10,000 transmission when the only issue was the trans fluid was overfilled. This was verified by my home dealer where the vehicle was purchased and another mechanic. Life long Ford customer until now. Pure Country refused to refund my money paid for the diagnostics fee. What a rip off. Probably saw out of state plate and thought they would take advantage of us.

August 2025 . We were on vacation in May and had some issues stopped by Pure Country to find out what was wrong. I paid 300.00 for a misdiagnosed transmission problem. Warning service department rips you off !! Tried to sell me a $10,000 transmission when the only issue was the trans fluid was overfilled. This was verified by my home dealer where the vehicle was purchased and another mechanic. Life long Ford customer until now. Pure country refuses to refund money paid for a misdiagnosed problem. Thankfully my local dealership in Hamburg Pa is honest and correctly diagnosed the problem.

The service department held my car for 7 months and destroyed my engine. most unprofessional service team I ever experienced.

The people in service department are unprofessional!!!! Made gestures to my fiancé in a sexual way in front of my 7 year old daughter. She waited 4.5 hours for an alignment and 4 tires and counted 22 other people that came in after her get theirs done first. When finally finished us as paying customers they said we didn’t want your service anyway🤔 so guess what they lost ours and I honestly hope I can change others minds about this place it’s awful and ran so unprofessional

This dealership isn't racially friendly they flashed my truck knowing that it wasn't stock and caused my tuner to lock and I can't reprogram my truck. They said that the would do what needed to be done to get my truck back to where it was before and the didn't. In the way I was spoken to this dealership is a group of racists xxxxxxxx!

Jason and the guys were wonderful people to work with. I would recommend them to anyone! Great service from top to bottom. I will be back for all my vehicle needs!

Receive good car u ntil I told the manager that I would not sign for another until he looked at his own web sight and realize he was cheating me..No way HosaI'll be returning the two compasses I purchased onWednesday..Have a GREAT BUST DAY...lol

Excellent people to deal with. No fees and fair value on trade in and new purchase. Todd is very helpful and a pleasure to do business with.

This is the best dealership we have ever dealt with. Everyone was so nice patient and respectful. They did everything in their power to make sure we drove away in a new car. We will be back for future purchases. We will never go to another dealer. Pure country is the only way to go!!!!!!!!!!!!!!

I like to thanks Jason and Todd on the easy no pressure experience of buying my new ford f 150 it’s looking like a fantastic new dealer is in the area