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Scarsview Chrysler Dodge Jeep

(274 reviews)
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

Reviews

(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scarsview Chrysler Dodge Jeep from DealerRater.

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Excellent Service

When is comes to customer service and satisfaction Dwayne DaSilva is your person. Very customer service focused and ensures he and the dealership provides nothing but the best . Jason H

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

excellent service!

it was a great environment Suresh Muthulingam was a very kind and reliable he was the assistant service manager. very reliable and would reccomand him and this company to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Advisors always helpful and honest

Have been taking my vehicles to Scarsview for servicing for years. Have always found the Service Advisors to honest and helpful. Their service is always top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Service with knowledgeable personal

Have had excellent service at Scarsview. I have had my Jeep taken care by Suresh Muthulingham the Assistant Service Manager for the past year. The quality of service by Suresh has been A+ standard. He has always been prompt, courteous and extremely helpful. Have always given me additional information regarding maintaining my vehicle without even my asking. The work done on my vehicle has always been of superior quality. I am extremely happy with my Patriot Jeep and the service at this location. Highly recommend this place for all your vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Reliable

I have used Scarsview for my service for over 15 years. Amal, Suresh or Diana all have treated me the same way they would expect to be treated. Never any BS, everything up front, with full professional, honest explanations of service, risks, costs or options. My preferred shop. I even bring my company car here for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honest and Professional

Diana is the most honest service adviser I have ever come across in all my years of vehicle ownership. I appreciated her honesty more than words can express. I will continue to bring my vehicle to her for this reason because I know she will get me the best deal and also educate me on the maintenance of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best Service in Town

Suresh is the best service manager. Mike is very helpful and knowlegable. Very caring about the service and good follow up. I recoomend them. Amirpasha

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional, friendly, knowledgeable and flexible service.

I have been going to this dealership for over 10 years. My husband and I purchase our vehicles in the sales department and take it to the service department for all work done on the vehicles. . Each time I bring my vehicle in for servicing or repair, I am always greeted by either Diana or Suresh with a pleasant "Good morning, How can we assist you today?" On Saturday, I took my vehicle in for regular servicing and had another concern which I thought I may have to make an appointment to deal with. Suresh told me he will try and see how they can assist me. In the end the problem was resolved and my vehicle was also serviced in a timely manner. I thought that was very helpful and flexible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

Always excellent service from Diana. I have been going to this dealership for over 15 years. Bought 4 vehicles here and have not been disappointed once. Sunil Talwar in sales, Amal (service manager) Diana (service advisor) have always been very helpful in every respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional Service Team

I live very close to this dealership and initially that is why I brought my first Caravan in there for service. The exceptional Service team of Amal, Alex, Diana and Suresh is what keeps me coming back time and again, and part of the reason why my husband and I keep buying Caravans. ( we are in our third) They are always very courteous, caring and very professional , both in their actions and their dress. They are very well informed about their products and therefore are able to answer any questions quickly and confidently which helps me make informed decisions. That slogan "Service with a Smile" perfectly describes this team. The waiting room also has great popcorn.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.